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MOOCS@Work Working Group Session 1

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  • 1. Learning Cafe Call MOOCs in Corporate Training 23 July 2013 • MOOCs (Massively Open Online Courses) can be a mainstream employee learning option. It offers cost effective solutions for organisations with the benefits far outweighing the challenges. L&D/HR need to be proactive in exploring and including MOOCs in learning strategies. 1
  • 2. MOOCs for Employees Update • Working Group • LinkedIn group formed and active discussion. • Online consultation session being planned (in place of face to face). • Reaction to Call • Call has got very positive comments on LinkedIn. • There is a lot more support for MOOCs for employee learning, with increasing numbers of blogs and article on this topic. 2
  • 3. MOOCs for Workplace Learning • Identify new capabilities required • Web site with information on MOOCs. • Discussion Groups • Meet Up • First hand experience. • Gauge learner experience and L&D . • Practitioners Working Group to develop a view on suitability. • Advisory Board • Develop collateral Practitioners View Proof of Concept Capability DevelopmentAwareness 3
  • 4. MOOCs Working Group Working Group • AMP - Ryan Tracey • Ashurst - Nicola Atkinson Holding Redlich - Jasmine Malki • Coca Cola Amatil - Michelle Ockers • Red Cross Blood Services - Les Lisz, Susan Naylor, Sioban Singh & Lee Kirby • Sian Hartnett KPMG • Westpac - Cathy Collins • QBE - Lisa Henderson • Suncorp – Jenn Reid • Jeevan Joshi • John Smartt • John Forrest – Impact Challenges Advisory Group • Julie Catanach – Suncorp • Peter Hall – QBE • Tim Drinkall – NBNCo • Michael Eichler - IAG 4
  • 5. Awareness & Collaboration Web Site 5 Linkedin Discussion Groups Twitter - @moocsatwork
  • 6. Since the 1980s the price of university education in America has risen by 440%... For the economy as a whole, the average price and wage increases were only 110% and 150% respectively. The Economist, http://www.economist.com/node/21563714 Resolve Baumol's Cost Disease? Baumol, W. J, (2012) The Cost Disease: Why Computers get Cheaper and Healthcare Doesn't "The cost to innovate is almost zero...the cost of failure is almost zero."... Joi Ito (2012). Keynote to Open Educational Resources meeting (video), Hewlett Foundation. EdXPrinceton, Udacity, MIT, Gates Foundation, Coursera...We’ve always had MOOCs – they are called libraries... Challenges – Provider: • Education quality standards? • IP ownership? • Who “owns” the learning experience? • Proctored assessments by a 3rd party – valid? • ... Challenges - Learner: • ...The outcome is a grade not an education... • ...MOOCs right now are nothing more than the lectures I used to sit through in college many years ago.. • Is traditional education what I need? Don't I just need research & critical thinking skills in a digital world? • ... ...it showed me something fascinating, which is that extent to which the MOOC provides a focal point to enable people to share, engage and benefit from the experience. What is more, the MOOC'ers threads and opinion- sharing is captured in the interface so that others can review over time and form their own opinions (and there were a lot of lively discussions!) ... Maybe learners can teach themselves? - Sugata Mitra Now our “libraries “ are digital and almost limitless... ?
  • 7. In your corporate learning environment what are the challenges with adopting MOOCs?
  • 8. In your corporate learning environment what are the opportunities of adopting MOOCs?
  • 9. MOOCs for employee learning Impact – Where & How 9 Employee Capability Gaps Organisational Gaps Individual Gaps Gaps Plugged Custom Training workshops Online Learning Coaching L&D Organised Internal Knowledge Bases Performance Support Not L&D Organised Internal Driven Learning External Generic vendor courses Further formal education e.g. degrees MOOCs Formal Less Structured Informal
  • 10. Proof of Concept Agree on approach across the participating organisations Get a small group(2-3) of employees to undertake MOOCs for personal development Consolidate learner and organisational experience Develop a framework for using MOOCs for employee training 10
  • 11. Proposed Knowledge Architecture 11 Impact Challenges Learner W Group Advisory Board Mini Scenarios Quick Polls Project Updates Info Bites LinkedIn MOOCs @work Online Process Maps
  • 12. MOOCs at Work Framework
  • 13. Learning Strategy & Governance Learning Planning and Budgeting Requirements Gathering (LNA, TNA etc) Learning Design & Development Learning Implementation Evaluation Face to Face Online & Blended Informal Unstruct ured LMS Mobile Social Know Mgt Capability & Skills Learner Learning Professional Manager Business Workplace Personal
  • 14. Levels of Engagement with MOOCs 14
  • 15. Learning Process Impact 15 Requirements Gathering (LNA, TNA etc) Learning Design & Development Learning Implementation Evaluation
  • 16. Learning Modes Impact 16 Face to Face Online & Blended Informal Unstruct ured LMS Mobile Social Know Mgt
  • 17. Business Drivers & View 17 Learning Strategy & Governance Learning Planning and Budgeting Business
  • 18. Capabilities and Skills 18 Capability & Skills Learning Professional
  • 19. Questions to Discuss • One of the challenges the working group has raised is what part does L&D get to play in MOOCs for Learning. The answer may turn out to be very different to what we do now. • Currently MOOCs are predominantly available for certain topics ie IT, Management, Science which only meet part of organisational needs.
  • 20. Some FAQs • What about quality - See ratings and reviews • How will we capture learning - Employees will self report with completion certificates; • Messages may be different from company messages - No one is saying it will be a company specific course. Employees don't have to spoon fed. • How will employees find courses - Search engines. • What if the MOOC is discontinued - Find another one or go back to the usual way you plugged gap in the current state. • We cant get into our reporting - Maybe . Is it that more important than learning. 20 How big is the typical MOOC? - while enrollment has reached up to ~180,000, 50,000 students enrolled is a much more typical MOOC size. •How many students complete courses? - completion rates can approach 20%, although most MOOCs have completion rates of less than 10%. Cost Usually free – Certificate - $70 Commercial MOOCS - $60
  • 21. Participation 21 Timeline http://en.wikipedia.org/wiki/File:Figure_1_MOOCs_and_Open_Education_Timeline_p6.jpg
  • 22. Questions to discuss • Has anyone done MOOCs ? How was the experience ? • Can MOOCs be used for employee development ? What are the opportunities and challenges ? • How will MOOCs impact the learning function ? 22

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