Agile & Learning featuring ADDIE – Tango or Face Off ? Learning Cafe Online Discussion


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Over the years the systematic ADDIE process has proven successful in design and development of learning. However, can maybe ADDIE is too “organised” in today’s world of swift change. The landscape today is characterized by frequently changing business requirements, incorporation of Web 2.0 elements, short shelf-life of content and the need for clients to see what they are getting (or at least a sample) in the early stages of the process. Clients are not only looking for compressed delivery schedules, but more flexibility and transparency in the learning design and development process.

Also, the demands from learning designers are greater than ever, to show clearer linkages between their decisions with business outcomes. The last decade or so has seen the emergence of a number of alternative approaches to address the new demands of learning – such as Rapid Learning, Agile and Scrum, SAM, DADDIE (D is Define from DMAIC) so on.

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Agile & Learning featuring ADDIE – Tango or Face Off ? Learning Cafe Online Discussion

  1. 1. Learning Cafe Online Forum Agile & Learning featuring ADDIE Tango or Face Off ? 1 Thu, Jun 26, 2014 12 -1 PM AEST Experience Sharing Better Practices Experienced Panel
  2. 2. Ways to participate Q&A Box - comments, gripes & opinion Twitter Backchannel - #lrncafe Webinar Feedback – Session Recorded
  3. 3. Blog Magazine Webinar Discussions UnConference Twitter Linkedin Facebook Coffee Catch Ups Capability Building Workshops Ideas to Action Community of Learning Professionals Building L&D Capability Please Join our newsletter list on Spread the word (recorded webinar) Follow us @lrncafe Join our initiatives
  4. 4. Where are we with Learner Generated Learning ? Thinking, Planning, Doing Nothing ? • Can and should Learners produce Content ? • Technology makes it possible. Are we ready ? • What about quality of content ? Should we care that much ? • What tools and processes should I put in place ? Date : Thurs 17 July, 2014 Register :
  5. 5. e-Learning Ecologies An introduction to innovative approaches to learning and teaching, with a focus on the use of e-learning and social web technologies. Starts : 30 June 2014. Duration :8 weeks of study This course supports three levels of participation: •Lite (L), 1 hour per week •Introductory (I) - estimated time commitment, 3 hours per week •Advanced (A) - estimated time commitment, 8-10 hrs per week
  6. 6. Making Learning Agile • ½ day workshop - $ 300 + GST • 6 August – Sydney CBD • 13 August – Melbourne CBD • Register - Why attend ? Apply Agile to Learning (Blended, Classroom and Online) Agile/SCRUM & ADDIE Experiential – We design a Learning solution using Agile in class. •Understand basics of Agile/Scrum •Combine Agile approach to ADDIE •Classroom Learning •Blended Learning •Online Learning •Informal Learning
  7. 7. Why This Topic ? Agile seems to everywhere It intuitively makes sense Does it offer an L&D an opportunity ? Not as easy as it seems How does it apply to Learning ?
  8. 8. Do you think Agile Approach will work with traditional Learning design approaches ? Have you used Agile approach in Learning or for other solutions ? Organisation/ company formally or informally adopted Agile or similar ? Where do you think Agile approach can be applied ?
  9. 9. Introductions & Structure Background Research & Views Chat with the panel Caselet Q&A Moderator Angela Hales – Learning & Development Specialist - MYOB Max D’Argenio – Learning Technologies Specialist -Optus. Jenni Reid – Learning Governance, Policy and Strategy Manager - Suncorp. Jeevan Joshi – Producer – Learning Cafe.
  10. 10. 101 – Agile Scrum Framework Individuals and interactions over processes and tools Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan
  11. 11. Caselet – To Agile or Not Diane runs an effective Learning Design team, fine tuned over 10 years for classroom and online learning. ADDIE used to develop maturity and outsource and reduce costs while maintaining quality. Business says Turn around times are long as the pace of change has picked up. Agile is popular but Diane is not convinced it will work with ADDIE Share via QA/Chat box •Solutions •Analysis •Stories •Views
  12. 12. ADDIE CAN LIVE ON… An alternative approach to Learning design & delivery. Angela Hales Learning & Development Specialist at MYOB
  13. 13. There was a need to change… Situation Accounting software development company. Agile development environment. Quick-shifting priorities. 3-weekly sprints for product update releases. Problem from L&D perspective Challenge to forecasting call volumes, rosters, etc. in the Contact Centres. Cancellation/postponement of training. Workshops designed but not facilitated. Wasted time & effort. Content sitting on the shelf for another day. No value-add. A frustrated L&D practitioner  Was it time to farewell ADDIE?
  14. 14. Let’s not throw the baby out with the bathwater… ADDIE is a tried & tested framework Agile principles provide an efficient process for its application ADDIE & Agile can live in harmony A shift in mindset was required
  15. 15. 4-hour workshop Rapport Listening Questioning Paraphrasing Adopting an Iterative and IncrementalApproach to Learning Design & Delivery 1-hour workshop Rapport EvaluateImplementDevelopDesign Analysis EvaluateImplementDevelopDesign EvaluateImplementDevelopDesign EvaluateImplement Develop Design Value-add Value-add Value-add Value-add Timeline post-analysis phase + 1 Week + 2 Weeks + 3 Weeks + 4 Weeks 1-hour workshop Listening 1-hour workshop Questioning 1-hour workshop Paraphrasing
  16. 16. Model derived from Ries, E (2011). The Lean Start Up: How Constant Innovation Creates Radically Successful Business. Penguin Books Ltd. London.
  17. 17. The Benefits of an Agile Approach The Challenges to Overcome 1) Client-centred. 2) Consistent involvement of stakeholders and SMEs in content design. 3) Iterative launches of content. 4) Quality-focus. 5) Measurement of impact early on. 6) Greater client involvement in the design phase. 1) A shift in mindset and way of thinking. 2) Showing the value of incremental design & delivery. 3) Becoming an Agile L&D function does not happen overnight. 4) Embrace the processes that make sense with how the team works. 5) Dependent on the broader project methodology.
  18. 18. OPTUS Max D’Argenio Learning Technologies Specialist at Optus
  19. 19. AGILE DESIGN AND DEVELOPMENT • There are a number of areas in the business @ Optus that currently use design thinking and agile project management methodologies (Optus Business, Customer and Networks). • They are used for Product Development, Customer Experience and Software development. • Organisation capability Learning Solutions are adopting an agile approach where possible.
  20. 20. AGILE DESIGN AND DEVELOPMENT • We are using agile processes where we’ve resourced a sole designer / developer. This learning professional partners with the TPM and Project Team to deliver the Learning initiative. • ADDIE is still used for larger projects, particularly within design phase. Development offers the opportunity to adopt agile processes.
  21. 21. AGILE DESIGN AND DEVELOPMENT • Design Proof • Alpha Deliverable • Beta Deliverable • Gold Release
  25. 25. SUCCESS FACTORS • Collaboration – Wingman culture, access to key stakeholders • Leveraging internal resources • Skills in the L&D team • System environments only available at SIT Testing stage and commonly change during UAT • Changing requirements late in the development CHALLENGES CASE STUDY & CASELET • Learning Fiesta • Discover > Ideate > Prototype • People, Process, Systems, Environment, and Training
  26. 26. Agile and Learning Jenni Reid Group Learning Governance, Policy and Strategy Manager Suncorp Group Learning
  27. 27. Agile terminology Agile Learning at Suncorp Suncorp Group Learning • Agile Wall • Stand-ups • Retrospectives • Iterations / Sprints
  28. 28. The history Agile Learning at Suncorp Suncorp Group Learning • Suncorp and Agile – a long history • Utilised almost exclusively for system-related projects • Many Agile principles utilised across the Group for non-system related projects • Agile does not replace learning design methodology
  29. 29. How this works in practice Agile Learning at Suncorp Suncorp Group Learning Two situations where Agile is utilised in the development of learning: 1. Part of a larger Agile-run project 2. A standalone learning project being run Agile
  30. 30. 1. Change/learning stream of an Agile project Agile Learning at Suncorp Suncorp Group Learning • When working with large system implementations, eg new Learning Management System, the project is run Agile – a perfect match for System projects • Challenges for Learning: • System is only ‘learning ready’ towards the end • Re-work caused by system features changing prior to being locked down • Learning does not always fit neatly into iterations • How can this be better managed? • Learning stream lead involved in iteration planning • Trust leaning stream lead to advise when to bring learning resources in • Chunk learning into discreet pieces that can be built incrementally • Include learning cards on the Agile wall for visibility of progress and blockers
  31. 31. 2. Running a Agile learning project Agile Learning at Suncorp Suncorp Group Learning • Following an Agile approach in learning program/solution design and delivery • Challenges: • Learning does not always fit neatly into iterations • Not all areas of business are familiar (enough) with Agile • Temptation for stakeholders to keep providing feedback • How can this be better managed? • Check up-front the stakeholder’s / SME’s Agile familiarity • Involve stakeholders and SME’s in regular (eg weekly) stand-ups • Chunk the design/development work down enough that it can fit into one or two iterations, without adding to administrative burden on tracking cards • Very clear solution concept design and agreement up front to reduce prototyping loops
  32. 32. Does Agile work in learning? Agile Learning at Suncorp Suncorp Group Learning • In short – yes, as long as you don’t take a purist approach • Agile has great principles which are worth adopting – regular stand-ups, iteration planning, using an agile wall, retrospectives • Agile principles can work in conjunction with your design methodology, not in place of it • Provides great visibility of work and blockers so that work can be shared in a more efficient manner • Recommend working with an Agile coach initially to help get the framework set up
  33. 33. LET US TALK TO THE PANELAND YOU Angela Hales – Learning & Development Specialist - MYOB Max D’Argenio – Learning Technologies Specialist -Optus. Jenni Reid – Learning Governance, Policy and Strategy Manager - Suncorp. Jeevan Joshi – Producer – Learning Cafe.
  34. 34. Is ADDIE failing to effectively meet the new demands for learning. Do you agree? If yes, what are the shortcomings in your opinion?
  35. 35. Have you tried any of the new approaches? Can you share examples of what worked and did not?
  36. 36. Learning Cage View • Wont be easy due to ADDIE legacy but this is an opportunity to significantly adapt the way we design and develop. • Quick gains can be in Needs Analysis and Initial Design – Fit into ADDIE without too much disruption. • But it is not easy it requires skills and mindset to use Agile. Not done will it can be a mess and stressful.
  37. 37. learningcafemag blogs learning conversations free resources workshops UnConference 2014 Sydney Melbourne Webinar recording, ebooks, L&D frameworks Building Effective Employee Social Networks 37 Open source initiatives
  38. 38. THANK YOU Short feedback questionnaire - Please sign up for our weekly blog summary at Thursday 26 July 12 – 1 pm EST Register