Idea board / Suggestion System - Lean

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Idea Board Employee Suggestion System

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Idea board / Suggestion System - Lean

  1. 1. Title SlideLeanIdea BoardsAuburn Technical Assistance Center – 570 Devall– Auburn, AL 36832www.auburnworks.org
  2. 2. What is Lean?
  3. 3. What is Lean?DoCheckAct/AdjustPlanValueValueStreamFlow Pull PerfectionSYSTEMCustomerDefinedFollow TheService LineEliminate TheWastePerform WorkAs It IsRequestedContinuousImprovementACT PLANDOCHECK/STUDYGraspTheSituationFrom: Lean Thinking – Womack & Jones
  4. 4. Lean = Elimination of WasteTypically non value-added lead time averages 90% in the healthcare IndustryUn-necessaryNon-ValueAddedPure WasteNecessary Non-Value AddedValue Added
  5. 5. 8 Wastes1. Defects2. Overproduction3. Waiting4. Non-utilized people5. Transportation6. Inventory7. Motion8. Extra ProcessingWaste: Anything that adds cost or time without addingvalue to the customer
  6. 6. Lean is a Problem Solving CultureSymptoms of A Problem8 WastesDefectsOverproductionWaitingNot Utilizing PeopleTransportationInventoryMotionExtra Processing1. See the Waste 2. Find Root CauseVSMStandardizedWorkCI3. Select Solution(s)
  7. 7. Improvement Idea BoardWhat is it?An idea board is a simple, transparentsystem for handling improvement ideas inan area and it also promotes employeeengagement.
  8. 8. Improvement Idea Board Example
  9. 9. Ideas - Ground Rules• Within the decision making authority ofthe area• Able to be accomplished within the areaitself• Fall under the philosophy of “low costand creative” solutions• Come from the people working in thearea
  10. 10. Idea Board Process1. Blank idea card isobtained from area ideaboard2. Idea card is filled-out andplaced into “submittedidea” pocket3. Submitted ideas should bediscussed openly during agroup huddle using thePICK chart4. Action is assigned asappropriate5. Card is placed into “Workin Progress” until finished6. Card is completed &moved to “IdeasCollected” section7. Data is collected weekly,posted on board andlogged into leader’snotebook tally sheet:– # Ideas submitted– # Ideas implemented8. Monthly data is collectedand rolled-up themanagement chain to theCEO level to provideorganization-wide visibility
  11. 11. Improvement Idea Board• “Improvement Cards”• Blank Cards• Submitted Ideas
  12. 12. Idea CardImprovement Idea CardName:_____________________________________Date:______________What is the issue and waste?______________________________________________________________________________________________________________________________(8 Wastes: defects, overproduction, waiting, not utilizing people,transportation, inventory, motion & extra processing)What is the idea to fix the issue?______________________________________________________________________________________________________________________________Owner:____________________________________Estimated completion date: ____________________Action(s):__________________________________________________________________________________________________________________________________________________________________________________________________________Actual Completion Date:_______________________
  13. 13. Idea Board Process1. Blank idea card isobtained from area ideaboard2. Idea card is filled-out andplaced into “submittedidea” pocket3. Submitted ideas should bediscussed openly during agroup huddle using thePICK chart4. Action is assigned asappropriate5. Card is placed into “Workin Progress” until finished6. Card is completed &moved to “IdeasCollected” section7. Data is collected weekly,posted on board andlogged into leader’snotebook tally sheet:– # Ideas submitted– # Ideas implemented8. Monthly data is collectedand rolled-up themanagement chain to theCEO level to provideorganization-wide visibility
  14. 14. PICK Chart
  15. 15. Idea “PICK” ChartImpactDifficultyImplement ChallengePossible KillHelps prioritize quicklyHuddle Rules• Short/briefexplanations• Aim for clearunderstanding Issue Idea
  16. 16. Idea CardImprovement Idea CardName:_____________________________________Date:______________What is the issue and waste?______________________________________________________________________________________________________________________________(8 Wastes: defects, overproduction, waiting, not utilizing people,transportation, inventory, motion & extra processing)What is the idea to fix the issue?______________________________________________________________________________________________________________________________Owner:____________________________________Estimated completion date: ____________________Action(s):__________________________________________________________________________________________________________________________________________________________________________________________________________Actual Completion Date:_______________________
  17. 17. Work in Process• Work in Process– Organize ideas beingworked
  18. 18. Idea Board Process1. Blank idea card isobtained from area ideaboard2. Idea card is filled-out andplaced into “submittedidea” pocket3. Submitted ideas should bediscussed openly during agroup huddle using thePICK chart4. Action is assigned asappropriate5. Card is placed into “Workin Progress” until finished6. Card is completed &moved to “IdeasCollected” section7. Data is collected weekly,posted on board andlogged into leader’snotebook tally sheet:– # Ideas submitted– # Ideas implemented8. Monthly data is collectedand rolled-up themanagement chain to theCEO level to provideorganization-wide visibility
  19. 19. Work in Process• Work in Process• Ideas Collected Section• Weekly Tally Section
  20. 20. Tally Sheet – Area ‘A’Week of # IdeasSubmitted# IdeasImplemented1. November 1-14, 2011 10 102. November 9-15, 2011 10 93. November 16-23, 2011 10 104. November 24-30, 2011 5 5Monthly Total 35 34
  21. 21. Tally Sheet – Director A-EMonth of Area # Ideas Submitted # IdeasImplemented1. November2011A 35 342. “ B 35 343. ” C 32 324. ” D 55 535. ” E 20 196. Monthly Totals177 172
  22. 22. Tally Sheet - VPMonth of Director # Ideas Submitted # IdeasImplemented1. November2011A‐E 177 1722. “ F‐J 156 1503. ” K‐O 162 1604. Monthly Totals495 482
  23. 23. Tally Sheet - CEOMonth of VP # Ideas Submitted # IdeasImplemented1. November20111 495 4822. “ 2 504 4983. ” 3 562 5554. Monthly Totals1561 1535
  24. 24. Organization-Wide Visibility Board• Ideas Submitted – 1,561• Ideas Implemented – 1,535Improvement IdeasNovember
  25. 25. Keys To Success• Leadership Engagement• Culture of Discipline• Learning Organization• Mentoring & Coaching• Metrics Tied to Strategic Plan• Visual Communication• Atmosphere of experimentation – PDCA• 100% Participation• Openness to Change
  26. 26. Ultimate Goal of Idea Boards• Everyone looking and solving problems• Daily improvements• Drive culture change
  27. 27. Auburn Technical Assistance Center – 570 Devall Auburn AL 36832Phone: (334) 844-4659www.auburnworks.orgSince 1976Helping Business and Industry Become More Competitive

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