4. Number of active users
1200000
1000000 1000000
800000
600000
500000
400000
200000
100000
0 500 1000 10000
2005 2006 2007 2008 2009 2010 2011 2012
-200000

5. Lean Manufacturing
What does the customer want from this process?
Look at the process from the beginning to the end and
remove anything that does not bring value to the customer
Anything that does not bring value to the customer is a waste

6. Just In Time manufacturing can hurt
6 months
Lead Time

7. Customer will You will lose
Customer will find other business Increased cost
lose trust supplier opportunity of delay

8. Hotel Reservation System User Registered
Expected Actual
9000
8000
7000
6000
5000
4000
3000
2000
1000
0
October November December January February March April May June

9. 6 months
Lead Time

11. 6 months
Lead Time

15. Accuracy
Effort or Time

20. 2 weeks
Lead Time

27. 2 days
Lead Time

29. Continuous Delivery is about reducing the cost, time,
and risk of delivering incremental changes to users

37. Continuous Delivery gives you many
opportunities to learn from your customer

38. Continuous Delivery gives you many
opportunities to earn trust from your customer