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  • Chapter Fifteen: Becoming an Informed Healthcare Consumer Health care providers often evaluate you by criteria pertaining to their area of expertise. This chapter should assist you to make wise decisions about health information services and products since poor health care decisions could affect your overall health negatively.
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    1. 1. Chapter Fifteen Becoming an Informed Healthcare Consumer
    2. 2. Acquiring Health Information <ul><li>Family and friends </li></ul><ul><li>Advertisement and commercials </li></ul><ul><li>Labels/detailed directions </li></ul><ul><li>Testimonials </li></ul><ul><li>Mass media </li></ul><ul><li>Health practitioners </li></ul><ul><li>On-line computer services </li></ul>
    3. 3. Acquiring Health Information (cont’d) <ul><li>Health reference publications </li></ul><ul><li>Reference libraries </li></ul><ul><li>Consumer advocacy groups </li></ul><ul><li>Folklore </li></ul><ul><li>Voluntary health agencies </li></ul><ul><li>Government agencies </li></ul><ul><li>Qualified health educators </li></ul>
    4. 4. Why People Consult Health Practitioners <ul><li>Diagnosis of a health problem </li></ul><ul><li>Treatment of a health problem </li></ul><ul><li>Screening for potential problems </li></ul><ul><li>Consultation of a health concern </li></ul><ul><li>Prevention of disease process </li></ul>
    5. 5. Types of Health Practitioners <ul><li>Physicians (M.D., D.O.) </li></ul><ul><li>Chiropractic (D.C.) </li></ul><ul><li>Acupuncture </li></ul><ul><li>Reflexology </li></ul><ul><li>Homeopathy </li></ul><ul><li>Naturopathy </li></ul><ul><li>Herbalism </li></ul><ul><li>Ayurveda </li></ul>
    6. 6. Restricted Healthcare Providers <ul><li>Dentists (D.D.S.) </li></ul><ul><li>Psychologists (Ph.D., Ed.D.) </li></ul><ul><li>Podiatrists (D.P.M.) </li></ul><ul><li>Optometrists (O.D.) </li></ul><ul><li>Opticians (technicians) </li></ul><ul><li>Nurses (R.N., L.P.N.) </li></ul><ul><li>Allied Health Care Professionals </li></ul>
    7. 7. Self Care <ul><li>People are becoming more responsible of their own health </li></ul><ul><li>Benefits </li></ul><ul><ul><li>decreased healthcare costs </li></ul></ul><ul><ul><li>effective for particular conditions </li></ul></ul><ul><ul><li>free physicians for other tasks </li></ul></ul><ul><ul><li>increased interest in health activities </li></ul></ul>
    8. 8. Self Care (cont’d) <ul><li>Self care is an appropriate alternative in 3 areas: </li></ul><ul><ul><li>acute condition </li></ul></ul><ul><ul><li>therapy </li></ul></ul><ul><ul><li>health promotion </li></ul></ul>
    9. 9. Health Care Facilities <ul><li>3 types of hospitals </li></ul><ul><ul><li>Private </li></ul></ul><ul><ul><li>Public </li></ul></ul><ul><ul><li>Voluntary </li></ul></ul><ul><li>Other facilities include: </li></ul><ul><ul><li>Nursing homes </li></ul></ul><ul><ul><li>Rehabilitation centers </li></ul></ul><ul><ul><li>Private clinics/centers </li></ul></ul>
    10. 10. Health Insurance <ul><li>HMO’s </li></ul><ul><li>Medicare </li></ul><ul><li>Medicaid </li></ul>
    11. 11. Prescription vs. Over-the-Counter Drugs (OTC’s) <ul><li>Prescription drugs require permission from a licensed physician </li></ul><ul><li>Active ingredient is greater than OTC </li></ul><ul><li>Price is higher than OTC </li></ul>
    12. 12. Prescription vs. Over-the-Counter Drugs (OTC’s) (cont’d) <ul><li>Both are sold as brand name and generic types </li></ul><ul><li>2,500 prescription drugs are available vs. 300,000 OTC </li></ul><ul><li>Both are regulated by the FDA </li></ul>
    13. 13. Advanced Medical Directives <ul><li>Legal documents that express desires of the type of care to be provided in the case that you become incapacitated </li></ul><ul><ul><li>Types </li></ul></ul><ul><ul><ul><li>Living wills </li></ul></ul></ul><ul><ul><ul><li>Medical Power of Attorney for Health Care </li></ul></ul></ul><ul><ul><ul><li>Organ Donation cards/requests </li></ul></ul></ul>
    14. 14. Health Care Quackery and Consumer Fraud <ul><li>Prepare and do your homework regarding information </li></ul><ul><li>Comparison shop </li></ul><ul><li>Insist on formal contracts and dated receipts </li></ul><ul><li>Obtain written instructions/warranties </li></ul><ul><li>When complaining, put them in writing </li></ul><ul><li>Press for resolution of your complaints </li></ul>
    15. 15. Chapter Fifteen Becoming an Informed Healthcare Consumer

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