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AutoSYS 2011                                     Quality Management for Automotive                                software...
Engineering              At a glance _ The first Italian ICT player   _ more than 730 M/€ revenues          Research and  ...
ISTI-CNR                            At a glanceThe Institute of Information                      Research Areas @ ISTI: Sc...
Six reasons        Goals of the presentation G1. Show the pros & cons of current typical scopes inprocess appraisals for ...
Six reasons               Agenda• Introduction     – A bit of humour…     – ISO/IEC 15504-based appraisal scopes• The Six ...
Introduction        A bit of humour…6                  AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G....
Introduction        A bit of humour…                                                                                      ...
Introduction        ISO/IEC 15504-based appraisal scopes8                  AutoSys 2011 – Berlin (Germany) July 5, 2011– ©...
Introduction          ISO/IEC 15504-based appraisal scopes•                  Are they the right ‘process profiles’        ...
Six reasons               Agenda• Introduction      – A bit of humour…      – ISO/IEC 15504-based appraisal scopes• The Si...
Six Reasons                 1. Measurement is not Project Mgmt!• If considering also MAN.6…       Not only time and cost ...
Six Reasons                   2. Gathering Historical Data• If considering also MAN.6…       Stressed more the need for h...
Six Reasons                  3. Optimize the Cost-of-Non-Quality (CONQ)• If considering also MAN.6…       CONQ reduction ...
Six Reasons                  4. Improved Root-Cause Analysis capability• If considering also MAN.6…       Stimulated the ...
Six Reasons                  5. Goal-oriented Analysis for Process Improv.• If considering also MAN.6…       Reinforce pr...
Six Reasons                     6. Improving EstimatesUse more independent variables• E.g. when using FSM methods, e.g. us...
Six reasons               Agenda• Introduction      – A bit of humour…      – ISO/IEC 15504-based appraisal scopes• The Si...
Six reasons                    Conclusions & Prospects•    Process Appraisals      More process models contains a lot of ...
Six reasons        Q&Avielen Dank für Ihre Aufmerksamkeit!      Thanks for your attention!19                 AutoSys 2011 ...
Six reasons                Contacts               Luigi Buglione                                  Giuseppe Lami           ...
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A proposal for a new common process scope for AutomotiveSPICE: Six reasons for adding the MAN.6 process

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The presentation introduced the rationale by six reasons why adding the MAN.6 process in an ISO/IEC 15504 assessment could bring several advantages to an organization, whatever the application domain

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Transcript of "A proposal for a new common process scope for AutomotiveSPICE: Six reasons for adding the MAN.6 process"

  1. 1. AutoSYS 2011 Quality Management for Automotive software-based systems and functionality Berlin (Germany), July 5-6 2011A proposal for a new common Six reasons for adding theprocess scope for Automotive MAN.6 process SPICE Luigi Buglione Giuseppe Lami www.eng.it
  2. 2. Engineering At a glance _ The first Italian ICT player _ more than 730 M/€ revenues Research and PA & HC Finance Industry TELCO Utilities Development _ 1000 clients _ 6,300 IT specialists System Int. & Consultancy % 46 70 54 80 80 Outsourcing % 35 10 27 10 Software % 19 20 19 10 20 ERP IT Security ECM Plant Management Managed Operations Broadband & Media System www.eng.it www.eng.it
  3. 3. ISTI-CNR At a glanceThe Institute of Information Research Areas @ ISTI: Science and Technologies • Networking S&T • Domotics “A. Faedo” - Pisa, Italy • Internet Services • Wireless Networks • Knowledge S&T • Human Interfaces in Information Systems • Knowledge Discovery and Delivery People: • Information Systems 250 Total • Networked Multimedia Information Systems • Software S&T • 103 Research staff • Dependable Computing • Formal Methods and Tools • 60 Technical/Administrative • Software Engineering staff • System and Software Evaluation Center • 87 Research associates • Visual and High Performance Computing S&T (research fellows, PHD students, • High Performance Computing fellowships) • Signal & Images • ~110 Other (Research • Visual Computing associates, visiting scientists, • Flight and Structural Mechanics affiliates) • Mechanics of Materials and Structures • Space Flight Dynamics www.eng.it
  4. 4. Six reasons Goals of the presentation G1. Show the pros & cons of current typical scopes inprocess appraisals for the Automotive sector G2. Propose the rationale by SIX (6) reasons forintroducing the MAN.6 (Measurement) process G3. Discuss the impacts and possible advantages in theappraisal scope of an organization4 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  5. 5. Six reasons Agenda• Introduction – A bit of humour… – ISO/IEC 15504-based appraisal scopes• The Six (6) reasons 1. Measurement is not Project Management! 2. Gathering Historical Data 3. Optimize the Cost-of-Non-Quality (CONQ) 4. Improved the Root-Cause Analysis (RCA) capability 5. Goal-oriented Analysis for Process Improvement 6. Improving Estimates• Conclusions & Prospects• Q&A5 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  6. 6. Introduction A bit of humour…6 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  7. 7. Introduction A bit of humour… URL: www.dilbert.com7 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  8. 8. Introduction ISO/IEC 15504-based appraisal scopes8 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  9. 9. Introduction ISO/IEC 15504-based appraisal scopes• Are they the right ‘process profiles’ or not? And eventually why? 9 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  10. 10. Six reasons Agenda• Introduction – A bit of humour… – ISO/IEC 15504-based appraisal scopes• The Six (6) reasons 1. Measurement is not Project Management! 2. Gathering Historical Data 3. Optimize the Cost-of-Non-Quality (CONQ) 4. Improved the Root-Cause Analysis (RCA) capability 5. Goal-oriented Analysis for Process Improvement 6. Improving Estimates• Conclusions & Prospects• Q&A10 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  11. 11. Six Reasons 1. Measurement is not Project Mgmt!• If considering also MAN.6…  Not only time and cost measures (EAV approach), but few more (but focused) measures in the project historical databases driven by your informative goals 11 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  12. 12. Six Reasons 2. Gathering Historical Data• If considering also MAN.6…  Stressed more the need for historicize data in the Project Historical Database (PHD)  More focused measures will help in reducing the ‘cone of uncertainty’ in estimates 12 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  13. 13. Six Reasons 3. Optimize the Cost-of-Non-Quality (CONQ)• If considering also MAN.6…  CONQ reduction by a more focused measurement on core elements, also looking to their cause-effect relationship (e.g. by a BSC-like approach) and more affordable estimates (e.g. Defect and Safety Mgmt from an ISO 26262 perspective) 13 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  14. 14. Six Reasons 4. Improved Root-Cause Analysis capability• If considering also MAN.6…  Stimulated the refinement of a cause-effect analysis by measures goal-driven, as in a BSC: needed input also for ISO/TS 16949:2009 §8.4 (Analysis of Data) 14 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  15. 15. Six Reasons 5. Goal-oriented Analysis for Process Improv.• If considering also MAN.6…  Reinforce process assessment results in multiple PAs and GPs also for mid-term achievements (e.g. PA 2.2 for more data stored in org PHD and PA 3.1 for better cause- effect analysis based on PHD data) 15 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  16. 16. Six Reasons 6. Improving EstimatesUse more independent variables• E.g. when using FSM methods, e.g. use combinations of 2+BFC types  IFPUG BFC (EI, EO, EQ, ILF, EIF)  COSMIC BFC (E, X, R, W)• Results: increased R2 using the same datasetNW _ Effort = B0 + B1 ( EI ) + B2 ( EO) + B3 ( EQ) + B4 ( ILF ) + B5 ( EIF )Preconditions• Historicize project data at the proper level of granularity. E.g. Source: Gencel C. & Buglione L., Do Different Functionality Types  FSU at the BFC type level (by frequencies and – eventually – weigthed values) Affect the Relationship between Software Functional Size and  Effort at the SLC phase and/or by ReqType and/or… Effort?, Proceedings IWSM/MENSURA 2007, Palma de of Mallorca (Spain), November 5-8  Defects by severity/priority class and/or resolution time by phase, and/or… 2007, pp. 235-246• Skill people – not only estimators – a bit more on Statistics• Use something more than averages!• If considering also MAN.6…  more measures, possibly a higher level of granularity for some of them allowing a multiple linear regression analysis with lower MREs moving from the same data 16 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  17. 17. Six reasons Agenda• Introduction – A bit of humour… – ISO/IEC 15504-based appraisal scopes• The Six (6) reasons 1. Measurement is not Project Management! 2. Gathering Historical Data 3. Optimize the Cost-of-Non-Quality (CONQ) 4. Improved the Root-Cause Analysis (RCA) capability 5. Goal-oriented Analysis for Process Improvement 6. Improving Estimates• Conclusions & Prospects• Q&A17 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  18. 18. Six reasons Conclusions & Prospects• Process Appraisals  More process models contains a lot of processes  trend to set up a ‘core’ set of basic processes for appraisals  Some proposals in the past, no one including measurement (ORG.5  MAN.6)  Appraisals have of course a cost, but how much could it cost more to introduce MAN.6? And eventually, which could be the ROI from such introduction looking at the possible benefits it could arise to projects?• Measurement (MAN.6) MAN.6 process  From our viewpoint, looking at the cause-effect relationship of main process models (e.g. ISO 15504, CMMI, etc.), the measurement process is one of the core set of processes to be taken into account also in a short, quick, reduced-scoped appraisal  Six reasons were shown for introducing MAN.6 in (reduced) appraisal scopes, discussing its impact on appraisal results and corrective/improvement actions to take Some conclusions...  Time and Cost measures cover only two possible perspectives for managing a project from a Project Management viewpoint, but not from a technical one  MAN.6 is the only way to observe – no matter if from an internal or external perspective – the way a project has been planned to be monitored and controlled during its lifetime  We don’t need too much measures, but few, core ones: only applying MAN.6 it’ll be possible to verify if a project is running the proper level of control for achieving its business goals  As a consequence, the introduction of MAN.6 would not seen as an additional cost, but as an opportunity for organization when appraising their processes Analyze facts and talk through data (Kaoru Ishiwaka, TQM guru)18 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  19. 19. Six reasons Q&Avielen Dank für Ihre Aufmerksamkeit! Thanks for your attention!19 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
  20. 20. Six reasons Contacts Luigi Buglione Giuseppe Lami ETS/Engineering.IT ISTI-CNR luigi.buglione@eng.it giuseppe.lami@isti.cnr.it20 AutoSys 2011 – Berlin (Germany) July 5, 2011– © 2011 L.Buglione, G.Lami
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