+

Lessons from the Field:
Designing Library Programs for Student Veterans
Presented by: Caroline Fuchs and Lisa Brigandi
...
There’s No Such Thing
as a “Typical” Student Veteran…

+

But there are some common themes. Many student
veterans:


are ...
+

Support Available for All Students
SJU Student Veterans are welcome to take advantage
of these services


Student Supp...
+

Student Veterans on Campus
Isolation and Community


Student veterans tend to feel “different” from other non-veteran
...
+

So how can we specifically reach
student vets?
+

Support for Student Vets
What is already in place to assist student veterans at
St. John’s University?


Veterans-only...
+

How do we know if this is working?
What else do student veterans need?
How are we measuring success?
+

SJU Student Veterans Survey
Distributed to Incoming Studentsat August 2013
Veterans’ Orientation
 We

asked basic demo...
+

Comfort in Using the Library
General Questions

Using the library (check all that apply)









I am comfortabl...
+

Familiarity with Technology
Classroom Basics


Using tools and technology for coursework (check all that
apply)


I a...
+



I know:


how to renew a book in the SJU library



how to contact a librarian for research assistance



how to ...
+

Workshop Interest
What do veterans want to learn about?


I would be interested in attending free library workshops on...
+

On-Campus Services
What is offered but students aren’t aware of?


I would like additional information regarding the f...
+

Open Response
Comments, Questions, and Feedback


And open ended questions:


In the space provided, please add any a...
+

Demographics


Total responses: 41



Freshman: 9



Sophomores: 6

25

20



Juniors: 6
15



Seniors: 0



Grad...
+

Responses:


Majors varied from Administrative Studies to Theology but there
was a heavy concentration of students in ...
+

Technology:


Only one student did not feel comfortable with any of the
technologies listed on Slide 9.
1
31

I am com...
+

Circulation & Research Know-How


Yet, in answering the “I Know How To” questions, the numbers
were surprisingly low
I...
+

Library Workshops


Many were interested in library workshops on:
How to use e-books from the library
Tips on better G...
+

University-wide Services


and information on other University services.

30

25

20

15

10

5

0

Resume
writing
wor...
+

What’s Next?


We have only surveyed the incoming class of 2013 so
far, surveys are out to the rest of the student vet...
+

How to Reach Us


Caroline Fuchs, Associate Professor/Outreach Librarian



http://carolinefuchs.wordpress.com/



...
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Lessons From the Field

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Designing Library Programs for Student Veterans

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Lessons From the Field

  1. 1. + Lessons from the Field: Designing Library Programs for Student Veterans Presented by: Caroline Fuchs and Lisa Brigandi St. John’s University
  2. 2. There’s No Such Thing as a “Typical” Student Veteran… + But there are some common themes. Many student veterans:  are attending college for the first time or have been away from an academic environment for months or years.  are older, have families, jobs, and/or are not a traditional college student.  need assistance navigating the transition from the military to college. For some this is psychological/emotional, but for many others it is administrative. The VA, enrollment, and orientation can be confusing and time-consuming.  tend to have more remedial academic needs.  are more curious and academically focused than traditional students.
  3. 3. + Support Available for All Students SJU Student Veterans are welcome to take advantage of these services  Student Support Services for all qualifying students  Qualifying students are low-income, first-generation college students, and/or have a physical or learning disability  Free library research and technology workshops  Free health and counseling services  All clubs and campus activities are open to all students
  4. 4. + Student Veterans on Campus Isolation and Community  Student veterans tend to feel “different” from other non-veteran students on campus  This feeling of difference can lead to the student veteran isolating him or herself from campus activities. Because they feel like they have nothing in common or that non-veteran students lack an understanding of a key part of student veterans’ lives, there is often a distance between veteran and non-veteran students on campus.  Student veterans tend to get involved when the group includes other student veterans.  Feeling included and supported fosters the sense of community on campus and can connect student veterans with important resources as well as friendships.
  5. 5. + So how can we specifically reach student vets?
  6. 6. + Support for Student Vets What is already in place to assist student veterans at St. John’s University?  Veterans-only orientation to campus for freshmen & transfer students  Student Veterans’ Association which hosts weekly meetings    Faculty advisor is also involved Designated librarian liaison Student Veteran Websites    http://stjohns.campusguides.com/stjvets http://www.stjohns.edu/services/financial/veterans Growing visibility on campus
  7. 7. + How do we know if this is working? What else do student veterans need? How are we measuring success?
  8. 8. + SJU Student Veterans Survey Distributed to Incoming Studentsat August 2013 Veterans’ Orientation  We asked basic demographic information:  Class (freshman, sophomore, junior, senior, or graduate)  Major  Name and email  Branch of service  Transfer student
  9. 9. + Comfort in Using the Library General Questions Using the library (check all that apply)       I am comfortable using library resources I am able to find appropriate information on the libraries' homepage I am confident doing research I am comfortable asking for help in the library None of the above
  10. 10. + Familiarity with Technology Classroom Basics  Using tools and technology for coursework (check all that apply)  I am comfortable using Microsoft Word  I am comfortable using Microsoft PowerPoint  I am comfortable using wikis  I am comfortable using blogs  I am comfortable using BlackBoard  I am comfortable exploring new technologies on my own  None of the above
  11. 11. +  I know:  how to renew a book in the SJU library  how to contact a librarian for research assistance  how to find reserve material in the library  how to look for books in the library  how to find the libraries’ hours  where to go for help in the library  none of the above
  12. 12. + Workshop Interest What do veterans want to learn about?  I would be interested in attending free library workshops on:  How to find books in the library  How to find scholarly articles  How to use library resources  How to avoid plagiarism  How to use proper citations (MLA, APA, Chicago, etc.)  How to use citation software (RefWorks, Zotero)  Tips on better Google searching  How to use e-books from the library
  13. 13. + On-Campus Services What is offered but students aren’t aware of?  I would like additional information regarding the following University services:  Resume writing workshops  LinkedIn workshop  Career counseling  Mental health counseling  VA benefits and financial aid Information on leadership development sessions Fitness center information and classes  
  14. 14. + Open Response Comments, Questions, and Feedback  And open ended questions:  In the space provided, please add any additional comments or thoughts about SJU research and support services.  Please list anything else you feel you need to know about the library.  Please list any other library-related workshop you may be interested in attending.
  15. 15. + Demographics  Total responses: 41  Freshman: 9  Sophomores: 6 25 20  Juniors: 6 15  Seniors: 0  Graduate Students: 2 5  Transfer Students: 23 0 10 freshman sophomore junior senior graduate Some students identified themselves only as transfer students, with no indication to year. transfer
  16. 16. + Responses:  Majors varied from Administrative Studies to Theology but there was a heavy concentration of students in the health and criminal justice fields.  There were 16 student veterans in the Army compared to   1 in the Coast Guard  10 Marines  10 in the Navy   4 in the Air Force and 2 Reserve members All students reported being comfortable in at least one area of using the library (using library resources, finding information on the library homepage, confidence in doing research, or comfort in asking for help at the library).
  17. 17. + Technology:  Only one student did not feel comfortable with any of the technologies listed on Slide 9. 1 31 I am comfortable using Microsoft Word 40 I am comfortable using Microsoft PowerPoint I am comfortable using wikis I am comfortable using blogs 28 I am comfortable using BlackBoard 35 I am comfortable exploring new technologies on my own None of the above 18 22
  18. 18. + Circulation & Research Know-How  Yet, in answering the “I Know How To” questions, the numbers were surprisingly low I know how to renew a book in the SJU library 10 8 I know how to contact a librarian for research assistance 14 I know how to find reserve material in the library 20 I know how to look for books in the library 9 I know how to find the libraries' hours 21 I know where to go for help in the library 22 None of the above
  19. 19. + Library Workshops  Many were interested in library workshops on: How to use e-books from the library Tips on better Google searching How to use citation software (RefWorks, Zotero) How to use proper citations (MLA, APA, Chicago, etc.) How to avoid plagiarism How to use library resources How to find scholarly articles How to find books in the library None 0 5 10 15 20 25
  20. 20. + University-wide Services  and information on other University services. 30 25 20 15 10 5 0 Resume writing workshop LinkedIn workshop Career counseling Mental health VA benefits Information on Fitness Center counseling and financial leadership information aid development and classes sessions None
  21. 21. + What’s Next?  We have only surveyed the incoming class of 2013 so far, surveys are out to the rest of the student veterans on campus  Once we have surveyed all the student vets on campus, we can design and implement workshops and tutorials to meet their needs  This information and more is available on our LibGuide at: http://stjohns.campusguides.com/libraryservicesforvets
  22. 22. + How to Reach Us  Caroline Fuchs, Associate Professor/Outreach Librarian   http://carolinefuchs.wordpress.com/   fuchsc@stjohns.edu On Twitter: @cgfuchs Lisa Brigandi, MLIS Candidate  lisa.brigandi13@stjohns.edu

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