BlueIQ Argentina - Using Social Software at Work

Web 2.0 Tendencies In the Workplace Created in Lotus Symphony 3 Luis Benitez http://www.lbenitez.com @lbenitez

Agenda
Who I Am
My Passion
Web2.0 and Social Software... at work?
Why Should I Do It?
Why Should My Customers Do It?
© 2011 IBM Corporation 2

Why Should I Do It? (cont’d) © 2011 IBM Corporation 13 http://www.thecampingjournal.com/Shop.htm
Significant Reduction in Email
More Time to be Customer Facing
Increased Productivity
Differentiation
Close Opportunities in Less Time
Recognition

Why Should I Do It? (cont’d) © 2011 IBM Corporation 16 Power = Knowledge Shared The power of a community of practice is exponentially related to the knowledge shared by the individual members. For the mathematical proof see: http://www.reidgsmith.com/Power.htm

Why Should My Customers Do It? (cont’d) © 2011 IBM Corporation 20 “ It will eventually be seen as essential to all large firms, encouraging more open and transparent communications with staff around the world, and helping improve relations with existing and potential customers” 5

Getting Started © 2011 IBM Corporation 21
Get the free plugins! -- http://catalog.lotus.com
Join IBM BluePoint -- http://ibmbluepoint.com
Update your status !

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BlueIQ Argentina - Using Social Software at Work

by Luis Benitez

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