About Rich Baker MBA FInstLM MCIPR MCIPD MIIC is a strategic and experienced senior internal communications and employee engagement expert. He has over 20 years leadership experience with world-beating businesses including Carlsberg UK, Virgin Trains, and McDonald’s.
Rich has successfully led large and small teams through change and is passionate about driving innovation and agility in organisations. He has developed award-winning employee publications and channels, launched the world’s first corporate instant donation-matching website, and pioneered social customer service in the UK.
Key skills include:
• Strategy development and implementation – analysis and measurement of internal commu