About Rich Baker MBA MCIPR MCIPD FInstLM is an intrapreneurial and experienced professional manager with over 20 years experience in large, highly regulated companies.
He has led large, diverse teams through significant organisational and cultural change. Rich has also developed innovative solutions to improve customer, external and internal communications, customer service, retailing, logistics and drive engagement with both employees and stakeholders.
Rich was invited to join Engage for Success in 2010 and has been an active supporter of the movement ever since. He created and moderates the global google+ employee engagement community for Engage for Success.