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Customer Service
ASDAN
What is Customer
Service?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
Where am I ?
•
•
•
•
•
•
•

What is good Customer
Service?
KIND
POLITE
HELPFUL
GOOD COMMUNICATOR
GOOD WITH PEOPLE
EYE CONTACT
SAYS HELL...
What is bad Customer Service?
•
•
•
•

RUDE
NOT HELPFUL
DOESN’T SAY HELLO
NO EYE CONTACT
I hope that this has been
helpful
Presentation made by James
D’Arcy and Tom Oates
Now over to Mrs Holmes
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Customer service presentation

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Transcript of "Customer service presentation"

  1. 1. Customer Service ASDAN
  2. 2. What is Customer Service?
  3. 3. Where am I ?
  4. 4. Where am I ?
  5. 5. Where am I ?
  6. 6. Where am I ?
  7. 7. Where am I ?
  8. 8. Where am I ?
  9. 9. Where am I ?
  10. 10. Where am I ?
  11. 11. Where am I ?
  12. 12. Where am I ?
  13. 13. Where am I ?
  14. 14. • • • • • • • What is good Customer Service? KIND POLITE HELPFUL GOOD COMMUNICATOR GOOD WITH PEOPLE EYE CONTACT SAYS HELLO
  15. 15. What is bad Customer Service? • • • • RUDE NOT HELPFUL DOESN’T SAY HELLO NO EYE CONTACT
  16. 16. I hope that this has been helpful Presentation made by James D’Arcy and Tom Oates Now over to Mrs Holmes
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