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Technology for Today’s Law Firm 1-31-2011, Lake Charles LA

by Lawtopia

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Presentation for Louisiana State Bar Association on Technology for Today's Law Firm. Will cover This presentation will provide tips on how to effectively and professionally use technology in a law ...

Presentation for Louisiana State Bar Association on Technology for Today's Law Firm. Will cover This presentation will provide tips on how to effectively and professionally use technology in a law practice. Additionally, it will address the benefits of a paperless office as well as trends in e-discovery, recent case law regarding technology, and legal advertising. Finally, the presentation will provide information on different applications that can assist a legal practice

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SaaS – Software as a ServiceCloud – Servers are not in your Office.American Bar Associations DefinitionSaaS is distinguished from traditional software in several ways:Rather than installing the software to your computer or the firm's server, SaaS is accessed via a web browser (like Internet Explorer or FireFox) overthe Internet. Data is stored in the vendor's data center rather than on the firm's computers. Upgrades and updates, both major and minor, are rolled out continuously. SaaS is usually sold on a subscription model, meaning that users pay a monthly fee rather than purchasing a license up front.http://bit.ly/zbnJMz
Software as a service data escrow is the process of keeping a copy of critical software-as-a-service application data with an independent third party. There are many and varied reasons for considering SaaS data escrow including concerns about vendor bankruptcy, unplanned service outages and potential data loss or corruption. Many businesses are also keen to ensure that they are complying with their own data governance standards or want improved reporting and business analytics against their SaaS data. http://en.wikipedia.org/wiki/Software_as_a_service#Data_escrow
Data is replicated (copied) to multiple locationsWhen one location goes offline, another comes on
Statement on Auditing Standards (SAS) No. 70, Service Organizations, is a widely recognized auditing standard developed by the American Institute of Certified Public Accountants (AICPA). http://sas70.com/sas70_overview.html A Type I service auditor’s report includes the service auditor's opinion on the fairness of the presentation of the service organization's description of controls that had been placed in operation and the suitability of the design of the controls to achieve the specified control objectives. A Type II service auditor’s report includes the information contained in a Type I service auditor's report and also includes the service auditor's opinion on whether the specific controls were operating effectively during the period under review.http://en.wikipedia.org/wiki/Statement_on_Auditing_Standards_No._70:_Service_Organizations
http://www.verisign.com/trusthttp://www.truste.com/privacy_seals_and_services/enterprise_privacy/cloud-certificationhttp://www.mcafeesecure.com/us/
Although a lawyer has a professional obligation to protect confidential information fromunauthorized disclosure, the Ethics Committee has long held that this duty does notcompel any particular mode of handling confidential information nor does it prohibit theemployment of vendors whose services may involve the handling of documents or datacontaining client information.In light of the above, the Ethics Committee concludes that a law firm may use SaaS if reasonable care is taken effectively to minimize the risks to the confidentiality and to the security of client information and client files. However, the law firm is not required to guarantee that the system will be invulnerable to unauthorized access.5 Note that no opinion is expressed on the business question of whether SaaS is suitable for a particularlaw firm.http://www.scribd.com/doc/30399343/NC-FEO-2010-7Picture From: http://www.catalystsecure.com/blog/2011/11/two-new-legal-ethics-opinions-suggest-clear-skies-ahead-for-cloud-computing/
Alabama: http://www.alabar.org/ogc/PDF/2010-02.pdf
Amazon Web ServicesYahoo MailGoogle GmailIntuitMicrosoft – HotmailSkypeTwitterMicrosoft 365
According to Gartner, the average business running an in-house messaging solution suffers 40 hours of unplanned outages per year, on top of two hours per month of planned outages for maintenance. Osterman Research says the majority of email outages are caused by unplanned technological failures, and www.DisasterResource.com says 29 percent of outages last from four to 24 hourshttp://www.miken.net/custom_images/Hosted%20Exchange%20PDF.pdf
2GB of Storage is FreeWhen you add a File to DropBox, it adds it to all other computers you are shared to.DropBox’s stores versions and deleted copies of documents for up to 30 days. www.dropbox.com
http://www.techrepublic.com/blog/security/dropbox-convenient-absolutely-but-is-it-secure/5618http://www.ernietheattorney.net/ernietheattorney/2011/1/11/taking-care-of-your-digital-data-is-mission-critical.html
Acceptable:@yourlawfirm.com@gmail.comNot Acceptable@aol.com@yahoo.com
Paper paperpaperCopy everythingBates number everythingCopy everything againStart reviewing manually$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
Migrated from paper copies to scanning documentsSimilar to paper but scan documents instead of copy then load on cloud apps to let review teams work:Primary tools then wereIconnectCaseShareCase CentralConcordance FYI
“traditional” heremeans more sophisticated systems that developed starting around 2000 Worked with all electronic data: PST files, database dumps, etcMostly big cases at firstExpensive: charged by the GB for each step of this workflow
Pull data down directly from clients system Use software to dedup, denistUse software to cull by date, custodianPut in cloud review appUse software to search in an iterative manner “smart” searching by concepts word searches after that sampling: search small batches to test results More flat fee pricing …new solutions for small firms and small cases
S1500 for PC or Mac50 SheetsDuplexAdobe X StandardABBYY Fine ReaderScan to Wordhttp://www.newegg.com
Use internet lines instead of phone lines.8 x 8CheapPortableSoftphoneIphone App
Blackberry costs more to implementiPhone and Droid are the big playersWindows Phone is getting better
Password Lock Your PhoneBlackberry: Need Blackberry Enterprise for Remote WipeiPhone: Need MobileMe (free)Droid: There are AppsWindows Mobile: Exchange or 3rd Party AppPalm OS: 3rd Party AppPalm Web OS (Pre): Need Sprint Simply Everything Plan
No HealthcareNo PayrollNever LateNo Lunch BreaksIphone AppGreat Customer ServiceCosts: $220 a monthhttp://www.callruby.com/Tell them Craig sent you
This is not Trent Richardson but someone pretending to be him. Register your name on twitterRegister your firm’s name on twitter.www.twitter.com
Search engine optimization (SEO) is the process of improving the visibility of a website or a web page in search engines via the "natural" or un-paid ("organic" or "algorithmic") search results. In general, the earlier (or higher ranked on the search results page), and more frequently a site appears in the search results list, the more visitors it will receive from the search engine's users. SEO may target different kinds of search, including image search, local search, video search, academic search,[1] news search and industry-specific vertical search engines.http://bit.ly/1aAqb1
I own 1,2, 4, 5 when someone searches PCLaw and Louisiana
Paul Rabalais Estate Planning Blog: http://www.yourestateplanningblog.com
Paul owns 1 and 2 in the google search for Estate Planning
The State of Louisiana will reimburse your training costs
Install, Customize, Train various Legal Software PackagesSupport Law Firms on Legal Software IssuesManage Billing and Accounting functions for Law FirmsConsults Law Firms in Mississippi, Louisiana, Alabama and all over the country. Amicus Certified ConsultantPCLaw Certified ConsultantWorldox ConsultantHotDocs ConsultantTimeMatters Certified ConsultantNetDocs Consultant