ARE YOU READY?                         TEST YOUR PROCESS SERVER SAFTEY SMARTSTuesday, October 2, 12
SCENARIO #1:          A CLIENT CONTACTS YOU WITH A SERVE...Tuesday, October 2, 12
WHAT DO YOU DO?                  A                          “Great! I’ll go ahead and get this served.”                   ...
UH OH!       Although there might        not be anything to        worry about, its a      good idea to check the       pe...
GOOD                              CALL!                         Its always a good idea to                         find out...
SCENARIO #2:         YOU’RE PULLING UP TO A SERVE...                                      OH, LOOK...                     ...
WHAT DO YOU DO?                  A         Look for a spot on the street to park.                   B      Pull in to the ...
HE’S GOT A WEAPON!                  OH NO!         AND NOW I HAVE TO BACK                                 OUT OF THE DRIVE...
I’M PARKED ON THE STREET          IN CASE I NEED TO MAKE A                                          GOOD          QUICK GE...
SCENARIO #3:   SOMEONE ANSWERS THE DOOR   & INVITES YOU INSIDE                    HELLO!                    I’M LOOKING FO...
WHAT DO YOU DO?                  A         “No thank you, I’ll wait outside”                              Politely decline...
OOPS!        Its never a good idea        to enter the persons         home. There may be        another person inside    ...
GOOD                            CHOICE!                           Smart move, Server!                         The safest o...
SCENARIO #4:        THE PERSON STARTS TO GET ACCUSATORY               WHO ARE YOU?            What are these papers about?...
WHAT DO YOU DO?                  A                              “Sorry, Sir... I just serve the papers.                   ...
DUDE.                                     YOU SHOULD HAVE PAID YOUR                                          CHILD SUPPORT...
LA LA LAAA...                                           I CAN’T HEAR YOU!                         GREAT IDEA!      If the ...
SCENARIO #5:    YOU’VE COMPLETED THE SERVETuesday, October 2, 12
WHAT DO YOU DO?                  A       Turn around and walk back to your car                   B         Back away towar...
CAREFUL!       Turning your back puts         you in a vulnerable         position. Keep your         eyes on the person  ...
SMART!                         Keeping your eyes on the                           person and the front                    ...
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Test Your Assault Prevention Knowledge

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Test Your Assault Prevention Knowledge

  1. 1. ARE YOU READY? TEST YOUR PROCESS SERVER SAFTEY SMARTSTuesday, October 2, 12
  2. 2. SCENARIO #1: A CLIENT CONTACTS YOU WITH A SERVE...Tuesday, October 2, 12
  3. 3. WHAT DO YOU DO? A “Great! I’ll go ahead and get this served.” You’re happy to get the job. You accept it and get to work. B “I’d be happy to! What’s this guy’s history?” You want the job but you ask some follow-up questions before getting startedTuesday, October 2, 12
  4. 4. UH OH! Although there might not be anything to worry about, its a good idea to check the persons background. That way you can be prepared.Tuesday, October 2, 12
  5. 5. GOOD CALL! Its always a good idea to find out if the person has a history of being violent, whether its by asking your client or conducting some research.Tuesday, October 2, 12
  6. 6. SCENARIO #2: YOU’RE PULLING UP TO A SERVE... OH, LOOK... THERE’S THE DRIVEWAYTuesday, October 2, 12
  7. 7. WHAT DO YOU DO? A Look for a spot on the street to park. B Pull in to the driveway and park your car.Tuesday, October 2, 12
  8. 8. HE’S GOT A WEAPON! OH NO! AND NOW I HAVE TO BACK OUT OF THE DRIVEWAY! Make sure your car is parked in such a way that if the serve gets tense or violent it will be easy for you to get away.Tuesday, October 2, 12
  9. 9. I’M PARKED ON THE STREET IN CASE I NEED TO MAKE A GOOD QUICK GETAWAY... SMART! PLAN! When you first approach a serve, evaluate the best place and orientation to park your car in case the situation gets tense or violent.Tuesday, October 2, 12
  10. 10. SCENARIO #3: SOMEONE ANSWERS THE DOOR & INVITES YOU INSIDE HELLO! I’M LOOKING FOR JOHN DOE. SURE, JUST ONE MOMENT. I HAVE SOMETHING ON THE STOVE, WOULD YOU LIKE TO COME INSIDE WHILE I GRAB IT?Tuesday, October 2, 12
  11. 11. WHAT DO YOU DO? A “No thank you, I’ll wait outside” Politely decline the invitation B “I’d love to, thanks!” Accept and step inside for a momentTuesday, October 2, 12
  12. 12. OOPS! Its never a good idea to enter the persons home. There may be another person inside or a plan to harm youTuesday, October 2, 12
  13. 13. GOOD CHOICE! Smart move, Server! The safest option is to be cordial and wait outside. Tuesday, October 2, 12
  14. 14. SCENARIO #4: THE PERSON STARTS TO GET ACCUSATORY WHO ARE YOU? What are these papers about? I should wring your neck!Tuesday, October 2, 12
  15. 15. WHAT DO YOU DO? A “Sorry, Sir... I just serve the papers. I don’t know anything else.” Try to calm him down by playing dumb B “Hey, buddy. Dont get mad at me. Im not the bad guy here.You are.” This guy’s a jerk... you let him know.Tuesday, October 2, 12
  16. 16. DUDE. YOU SHOULD HAVE PAID YOUR CHILD SUPPORT. BAD IDEA! Its never a good idea to provoke the person... no matter how much they might deserve it. If they get angry, diffuse the situation by apologizing and explain that you dont have further information.Tuesday, October 2, 12
  17. 17. LA LA LAAA... I CAN’T HEAR YOU! GREAT IDEA! If the person is agitated, its best remain calm and polite. Apologize and let them know that you do not have further information. Do your best to diffuse a potentially violent situation.Tuesday, October 2, 12
  18. 18. SCENARIO #5: YOU’VE COMPLETED THE SERVETuesday, October 2, 12
  19. 19. WHAT DO YOU DO? A Turn around and walk back to your car B Back away towards your vehicleTuesday, October 2, 12
  20. 20. CAREFUL! Turning your back puts you in a vulnerable position. Keep your eyes on the person and the home you are serving to make sure they dont attack.Tuesday, October 2, 12
  21. 21. SMART! Keeping your eyes on the person and the front door is the safest choice. That way if the person decides to attack you will see it coming.Tuesday, October 2, 12

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