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How to Cross the Wireless Data Chasm:  Internet World Wireless East, February 2001
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How to Cross the Wireless Data Chasm: Internet World Wireless East, February 2001

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In this presentation from Internet World Wireless East in February, 2001, Laurie Lamberth (formerly Hoyt) discusses how the nascent mobile data industry would cross the early-adopter chasm. She ...

In this presentation from Internet World Wireless East in February, 2001, Laurie Lamberth (formerly Hoyt) discusses how the nascent mobile data industry would cross the early-adopter chasm. She asserts that mobile data would reach the mainstream market by initially focusing on enterprise wireless solutions that delight early adopters and drive revenue streams that can be used to prepare these services for the mainstream market. The presentation includes great graphics comparing technology chasm-crossing to a canyon jump by the late motorcycle daredevil, Evel Kinevel. The sound effects and animations have been removed, but they were hilarious in the presentation's original formatting.

Laurie remembers this presentation well: "While my message was generally well received by the audience, there was one guy who challenged me repeatedly during the Q&A session about the value of mobile data to carriers. This blowhard kept insisting that the carriers would "never really get behind mobile data" because "it will be years -- maybe a decade -- before wireless data exceeds 20% of operator revenues." Of course, he was wrong: in May 2012, GigaOm reported that mobile data made up 85% of U.S. mobile operator network traffic and 39% of their revenues. Laurie says she remembers who the poor, misguided fellow is and bumps into him from time to time at mobile conferences. But she doesn't point and laugh, though she says sometimes she thinks she should.

Laurie's still keeping tabs on the global mobile industry -- read more at her website referenced in her profile here on SlideShare.com

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How to Cross the Wireless Data Chasm: Internet World Wireless East, February 2001 Presentation Transcript

  • 1. NEXTEL wireless information trends Laurie Hoyt Director, Business Development Enterprise Wireless Internet Internet World Wireless 2001 February 21, 2001 Jacob K. Javits Convention Center, NYC More ways than anyone to communicate with everyone.SM
  • 2. NEXTEL wireless information trends 2000 2001 2002 2003 2004 2005 $0.9 $2.5 $4.6 $7.8 $11.7 $15.9 Wireless Data Market Growth More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 2
  • 3. NEXTEL wireless information trends CHASM 2000 2001 2002 2003 2004 2005 $0.9 $2.5 $4.6 $7.8 $11.7 $15.9 Wireless Data Market Growth More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 3
  • 4. NEXTEL wireless information trends CHASM 2000 2001 2002 2003 2004 2005 $0.9 $2.5 $4.6 $7.8 $11.7 $15.9 Wireless Data Market Growth More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 4
  • 5. wireless information trends • Wireless web ≠ www • Slow adoption is NOT due to ... although theNEXTEL –network speed mainstream market will need these things ... –form factor –"any time, anywhere" availability CHASM 2000 2001 2002 $0.9 $2.5 $4.6 Wireless Data Market Growth More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 5
  • 6. wireless information trends • Focus narrowly on information which has value to the mobile person worker ($$$)NEXTEL CHASM 2000 2001 2002 $0.9 $2.5 $4.6 Wireless Data Market Growth More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 6
  • 7. wireless information trends • Mainstream adoption will depend on – uniquely valuable wireless information access – when and where it is has the highest valueNEXTEL CHASM 2000 2001 2002 $0.9 $2.5 $4.6 Wireless Data Market Growth More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 7
  • 8. wireless information trends Business Applications • Wireless links to customer and resourceNEXTEL information to... – IMPROVE CUSTOMER SERVICE • SFA/CRM: customer information and orders • Field Service: faster, better customer service – IMPROVE EFFICIENCY • Fleet Management: track field assets, eliminate slack • Supply Chain: provide goods when and where needed – MAKE OR SAVE MONEY • ROI-based decision • Benefit accrues to customers and to company More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 8
  • 9. wireless information trends Wireless Messaging • Tools to make mobile workers more responsive, connected, productiveNEXTEL Two-Way • Internet Messaging • POP3 E-Mail • Mobile originated • Corporate • Mobile response – Wireless Knowledge – to/from office – Blackberry Instant – to/from business apps: – iPlanet, etc. Messaging medical alerts trouble tix – Intangible, but a good place to start • CEO can use it and like it • addresses both business and personal needs – Benefit accrues to mobile worker More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 9
  • 10. wireless information trends oh, and ... • Fatter client / Java handets: J2MENEXTEL – offline use – more responsive (fewer backhauls to host) – open standard to drive application development • WAP will not go away • "Right size" mobile interface to the task More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 10
  • 11. NEXTEL wireless information trends Laurie Hoyt Laurie Hoyt Director, Business Development Director, Enterprise Wireless Internet Enterprise Wireless laurie.hoyt@nextel.com laurie.hoyt@nextel.com (714) 412-5047 (714) 412-5047 More ways than anyoneFebruary 21, 2001 to communicate with everyone.SM Page 11