Retail bank of the future

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Short presentation on the future experience of retail banking. Most of these services exist today, I just put them side by side to show how clients will flow in the near future.
Disclaimer: via my activities as a Venture Partner at Anthemis Group, I have indirect connections with some of the companies presented. Learn more on Anthemis on www.anthemis.com

Published in: Economy & Finance

Retail bank of the future

  1. 1. The retail bank of the future?Laurent Haug 5915 March 2013
  2. 2. // CLOSED SYSTEMS ---> OPEN PLATFORMS My bank statements will look like a twitter timeline, an interface that works both on mobiles and desktop computers.Laurent Haug 6015 March 2013
  3. 3. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug http://holvi.com 6115 March 2013
  4. 4. // CLOSED SYSTEMS ---> OPEN PLATFORMS I can add metadata to each transaction, upload pictures or files, the name of the other part of the transaction is clickable and I can see a history of my relationship with them.Laurent Haug 6215 March 2013
  5. 5. // WIRED ---> MOBILELaurent Haug www.square.com 6315 March 2013
  6. 6. // CLOSED SYSTEMS ---> OPEN PLATFORMS I can share my accounts entirely or only selected transactions by circles, and decide what is available to whom.Laurent Haug 6415 March 2013
  7. 7. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug Source 6515 March 2013
  8. 8. I can connect a third party system to visualize my assets. I can filter and analyze my expenses for all my accounts in one place, including online assets like Facebook credits or miles.Laurent Haug 6615 March 2013
  9. 9. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.bankin.com 6715 March 2013
  10. 10. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.linxo.com 6815 March 2013
  11. 11. I can see my cashflow updated in real time, taking into account recurring expenses or upcoming incomes like salaries.Laurent Haug 6915 March 2013
  12. 12. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug https://simple.com/ 7015 March 2013
  13. 13. Algorithms help me make decisions on assets allocation, and reach savings goals.Laurent Haug 7115 March 2013
  14. 14. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.betterment.com 7215 March 2013
  15. 15. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug Source 7315 March 2013
  16. 16. I can interact with my account manager or family members directly inside the application, exchanging messages and files securely.Laurent Haug 7415 March 2013
  17. 17. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.blueleaf.com 7515 March 2013
  18. 18. My credit rating takes into account my online reputation (ebay seller ratings, peerindex ranking, etc) and I can get immediate quotes on services like insurance or credit.Laurent Haug 7615 March 2013
  19. 19. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.kabbage.com 7715 March 2013
  20. 20. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.climate.com 7815 March 2013
  21. 21. I can connect to third party services to accept payments in local or foreign currencies.Laurent Haug 7915 March 2013
  22. 22. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug iZettle 8015 March 2013
  23. 23. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug http://connect.thecurrencycloud.com/ 8115 March 2013
  24. 24. I can follow what other people are trading, and let others manage my portfolio by copying their trades.Laurent Haug 8215 March 2013
  25. 25. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug www.etoro.com 8315 March 2013
  26. 26. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug Source 8415 March 2013
  27. 27. The data I generate is analyzed to create recommendations and insights. I get custom offers based on my past purchases directly in my ebanking.Laurent Haug 8515 March 2013
  28. 28. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug http://www.bundle.com 8615 March 2013
  29. 29. // CLOSED SYSTEMS ---> OPEN PLATFORMS Cardlytics enables banks and retailers to target customers in a very precise way, based on their prior purchases. So, for example, if you use your card to buy a Big Mac Meal from McDonald’s, a promotion for Burger King could well feature under that item on your online bank statement. The offers can actually appear beside transactions, in a dedicated area on the transaction page, or on a standalone rewards-summary section.Laurent Haug Source 8715 March 2013
  30. 30. I can interact with my bank using any medium I want.Laurent Haug 8815 March 2013
  31. 31. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug Bain & Company, Customer Loyalty in Retail Banking  8915 March 2013
  32. 32. I can use alternative and local currencies to transact on my accounts.Laurent Haug 9015 March 2013
  33. 33. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug http://www.telegraph.co.uk/finance/currency/9552347/Bristol-launches-citys-local-currency.html 9115 March 2013
  34. 34. // CLOSED SYSTEMS ---> OPEN PLATFORMSLaurent Haug http://www.ladepeche.fr/article/2012/02/24/1291204-succes-inattendu-pour-le-sol-violette.html 9215 March 2013

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