California manufacturing leaders perception of automation and how it impacts the workplace
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

California manufacturing leaders perception of automation and how it impacts the workplace

on

  • 338 views

Final Defense

Final Defense

By

Dr. Lauren Talia, DBA

Statistics

Views

Total Views
338
Views on SlideShare
337
Embed Views
1

Actions

Likes
1
Downloads
0
Comments
0

1 Embed 1

http://www.linkedin.com 1

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

California manufacturing leaders perception of automation and how it impacts the workplace Presentation Transcript

  • 1. DEFENSE   May  17,  2012   PRESENTED  BY:   LAUREN  TALIA  
  • 2. DISSERTATION  TOPIC    CALIFORNIA  MANUFACTURING  COMPANIES’     LEADERS’  PERCEPTIONS  FOR  INTEGRATING   AUTOMATON  AND  HOW  IT  IMPACTS  THE   WORKPLACE  
  • 3. EXPLANATION  OF  THE  TERMS   CALIFORNIA    MANUFACTURING    Divided  into  two  regions    32,000  companies  in  California   according  to  Manta.com   NORTHERN  CALIFORNIA    San  Jose    LEADER    Chief  ExecuRve  Officer  (CEO)      San  Francisco    Vice  President    Silicon  Valley    Director    Mountain  View     SOUTHERN  CALIFORNIA    AUTOMATION    Self-­‐OperaRng  Machine    San  Diego    RoboRc  Technology    Los  Angeles    Orange  County  
  • 4. PURPOSE  OF  THE  STUDY   THE  PURPOSE  OF  THIS  RESEARCH  STUDY  IS  TO   ADDRESS  TWO  MAIN  QUESTIONS  1.  To  examine  the  leaders  of  California  manufacturing  companies’  percepRons  and  objecRves  towards  integraRng  automaRon.    2.  To  examine  the  leaders  of  California  manufacturing  companies’  percepRons  concerning  the  impact  of  automaRon  in  the  workplace.    
  • 5. PROBLEM  STATEMENT  CALIFORNIA  MANUFACTURING  COMPANIES’   LEADERS  ARE  INTEGRATING  AUTOMATION   WITHOUT  UNDERSTANDING  THE  IMPACT  AUTOMATON  MAY  HAVE  IN  THE  WORKPLACE.  
  • 6. RESEARCH  QUESTIONS  1.  WHAT  ARE  CALIFORNIA’S  MANUFACTURING  COMPANY  LEADERS  PERCEPTIONS  FOR  INTEGRATING  AUTOMATION?    2.  WHAT  ARE  CALIFORNIA’S  MANUFACTURING  COMPANIES’  LEADERS    PERCEPTIONS  FOR  ASCERTAIN  AFTERMATHS  FROM  INTEGRATING  AUTOMATION  IMPACTING  THE  WORKPLACE?      
  • 7. LITERATURE  AUTOMATON   ImplemenRng  automaton  leads  to  a  safer   workplace  environment  for  workers.   AutomaRon  promotes  efficient  operaRon  by   increasing  producRvity  quotas  to  saRsfy  leader’s   expectaRons  (Tzafestas,  2010).   AutomaRon  decreases  operaRonal  costs  by   producing  an  increased  quality  of  goods  at  a   lower-­‐cost  (Wandner,  2010).    
  • 8. METHODOLOGY  RESEARCH  METHOD   RESEARCH  DESIGN    QualitaRve  Research    Phenomenological   Method   Research  Design    In-­‐depth  and  rich    Allowed  the  researcher   informaRon   to  survey  a  small   populaRon  sample  of    What  are  your   percepRons  of   10–20  parRcipants   automaRon?  
  • 9. SAMPLING  RANDOM  SAMPLING   JUDGMENTAL    Professional  contact   SAMPLING    Personal  contact    Over  20  parRcipants  POPULATION  SAMPLE    California   manufacturing    Leaders    AutomaRon  
  • 10. SEARCH  ENGINES  AND  KEYWORDS        SEARCH  ENGINES   EXAMPLES  OF  KEYWORDS    Google.com    California  manufacturing   companies    Whitepages.com    Northern  California    Manta.com   manufacturing  companies    Cmta.com    Northern  California    Erascal.org   network  chips  companies    Cmtc.com    Southern  California   manufacturing  companies    Apparelnews.net  
  • 11. RECRUITMENT  PROCESS   DOCUMENTING  THE  PARTICIPANTS  INFORMATION  MS  EXCEL  WORKBOOK     DATA  CONNECTED    Spreadsheet  dated    External  Hard  Drive   (that  day  date)    Encrypted  and  Password    First  Name   protected    Last  Name   LOCKED  CABINET    Company  Name    Only  the  researcher  had    Job  Titles   access  to  the  content    Email  Addresses  
  • 12. RECRUITMENT  PROCESS,  CONT.  EMAILS  SENT  FOR  RECURITING   Over  1800  individuals  emails  sent  individually  to  each   qualified  candidates  and  follow-­‐up  phone  call.  SCREENING  QUESTION    Do  you  currently  or  did  you  used  to  parRcipate  in  the   decision-­‐making  process  for  implemenRng  automaRon  RECRUITMENT  EMAIL    Provided  link  to  access  the  web  survey  quesRonnaires   online  through  Survey  Monkey  ™  
  • 13. DATA  COLLECTION   Survey  Monkey  ™   PROS   CONS   Web  Survey  QuesRonnaire    ParRcipants  are  unfamiliar   with  the  site   CompleRng  the  survey  at  the    Caused  some  parRcipants  to   leaders  convenience   quesRon  the  integrity  of  the  study   Anonymity  of  respondents    Poor  response  rate    More  honest  answers  to  sensiRve   quesRons    Less  aftudinal  behavior   No  Cost  
  • 14. RECRUITMENT  TOTALS   22  ParKcipants  Accessed  the  Survey  12  parRcipants   10  parRcipants  FAILED  ParKcipated  in  the   the  screening  process  screening  process   SCREENING  QUESTION   Do  you  currently  or  did  you  used  to  parRcipate  in  the   decision-­‐making  process  for  implemenRng  automaRon?  
  • 15. PARTICIPANTS  RECRUITED    DEMOGRAPHICS   GENDER     5  Northern  California    9  Males    3  Females   7  Southern  California  AGE   JOB  TITLES   Was  not  factor  in  this    5  President/CEO   study.    2  Vice  Presidents    Seniority  of  the    2  Chief  Officers   parRcipants  posiRons   was  factor.    2  Directors  
  • 16. NoCal  PARTICIPANTS  #   Region  Gender   Title   Manufacturing   Industry  1   NoCal   Male   Chief  ExecuRve   Automobile  Parts   Officer  (CEO)  2   NoCal   Male   Director   Snowboarding  and   Skateboarding  products  3   NoCal   Male   Vice  President   PlasRc   (VP)  4   NoCal   Female   Sr.  VP   Label  PrinRng  5   NoCal   Female   Chief  OperaRng   Networking  Devices   Officer  (COO)  
  • 17. SoCal  PARTICIPANTS  #   Region   Gender   Title   Manufacturing  Industry  1   SoCal   Male   President/Owner   Guitar  Instrument  2   SoCal   Male   Director   Aircraj  Manufactures  3   SoCal   Male   President   Medical  Equipment    4   SoCal   Male   Chief  Technology   Commercial  Aircrajs   Officer  (CTO)  5   SoCal   Male   Director   Apparel  TexRles  6   SoCal   Female   President/CEO   Apparel  TexRles  7   SoCal   Male   CEO   Food  and  beverages  
  • 18. HOW  DATA  ANALYSIS  WAS  CONDUCTED  CONTENT  ANALYSIS      RelaRonships  of  among  categories  of  data    SimilariRes  in  common  wording      
  • 19. SURVEY  QUESTION  1  WHAT  ARE  YOUR  FEELING  ABOUT  AUTOMATION?  9  PARTICIPANTS     3  PARTICIPANTS      Great  tool      Neutral  Feelings  for    PosiRve   automaRon    Cost  reducRon    Its  about  how  the  workplace    Improve  process   adapts  to  automaRon   improvements  for  streamline   efficiently    Staying  compeRRve  
  • 20. SURVEY  QUESTION  2   WHY  DID  YOU  OR  THE  LEADERS  OF  YOUR  ORGANIZATION   DECIDE  TO  INTEGRA  TATE  AUTOMATION?  6  PARTICIPANTS     5  PARTICIPANTS     Improve  complicated  process    To  cut  costs     Streamline  processes    Increase  producRvity   Simplify  processes   AutomaRon  is  an  effecRve  tool   1  PARTICIPANT    Higher  producRvity  number   across  all  metrics      Reduces  Dangers  for  injury  
  • 21. SURVEY  QUESTION  3  HOW  DID    YOU  OR  THE  LEADERS  IN  YOUR  ORGANIZATION  REACT  TO  THE  INTEGRATION  OF  AUTOMATION  IN  THE  WORKPLACE?   8  PARTICIPANTS   1  PARTICIPANT    Highly  PosiRve    Mixed  interpretaRons  of    Eager  to  integrate   automaRon   automaRon    in  the  workplace   1  PARTCIAPANT    Change  in  any  form  is  rarely   1  PARTICIPANTS   accepted    IniRal  investment  of  cost     1  PARTICIPANTS    Retraining  the  workers,   where  necessary  
  • 22. SURVEY  QUESTION  4  HOW  WAS  AUTOMATION  INTEGRATED  INTO  YOUR  WORKPLACE?   The  ques;on  asks  “how”  but  the  respondents     seemed  to  respond  to  “why”  instead.    9  PARTICIPANTS   3  PARTICIPANT    Simplify  processes    Perform  repeRRve  work    Increase  employee    Sojware     producRvity.    Producing  automated  products    
  • 23. SURVEY  QUESTION  5  HOW  DID  THE  WORKPLACE  (EMPLOYEES)  REACT  TO  THE  INTEGRATION  OF  AUTOMATION?  7  PARTICIPANTS   5  PARTICIPANTS    Employees  who  wanted  to    Workplace  reacted  negaRvely   learn  embraced  automaRon   to  automaRon    Higher  level  of  job  security    Employees  felt  their  jobs    Employees  welcomed   were  in  jeopardy    
  • 24. SURVEY  QUESTION  6   WHAT  TYPE  OF  TRAINING  WAS  INSTITUTED  TO  EDUCATE  THE   WORKPLACE  (EMPLOYEES)  TO  LEARN  AND  OPERATE  THE   AUTOMATED  SYSTEMS?  8  PARTICIPANTS   4  PARTICIPANTS    Hired  professional  trainer  to    Management  goes  over  the   educate  the  employees   safety  and  maintenance    Training  took  place  In-­‐house   requirements  for  the  new   equipment    Leadership  offered   demonstraRon  of  uRlizing   automaRon    Process  training  
  • 25. SURVEY  QUESTION  7  HOW  DID  THE  TRAINING  ASSIST  THE  WORKPLACE  (EMPLOYEES)  TO  LEARN  TO  USE  THE  AUTOMATED  SYSTEMS?   10  PARTICIPANTS     1  PARTICIPANT    Company  insRtuted  some    Successful  training,  the   form  of  onsite  training   employee    Had  an  internal  team   leader  on  the  floor  to   1  PARTCIAPNT   educate  and  assist  the    Change  was  challenge   team  with  conRnuous   training.    
  • 26. SURVEY  QUESTION  8   HOW  DID  AUTOMATION  BENEFIT  THE  WORKPLACE   (EMPLOYEES)?  4  PARTICIPANTS     2  PARTICIPANTS    AutomaRon  benefited  the    Employees  are  now   workplace   comfortable  with  the  concept    Increasing  morale  which  had   of  automaRon   a  posiRve  effect    Beneficial  to  the  leadership   1  PARTICIPANT   team.    ReducRon  of  repeated   moRon  faRgue    
  • 27. SURVEY  QUESTION  8,  CONT.   HOW  DID  AUTOMATION  BENEFIT  THE  WORKPLACE   (EMPLOYEES)?  1  PARTICIPANT    Company  invested  in  the   1  PARTICIPANT   employees    AutomaRon  assisted  the   execuRves  more,  by  1  PARTICIPANT   increasing  the  producRvity    New  job  opportuniRes   quotas   opened   1  PARTICIPANT  1  PARTICIPANT    Helped  the  company  grow  in    AutomaRon  resulted  in  the   size  and  increased  profits   staff  being  bored  easily    
  • 28. SURVEY  QUESTION  9   HOW  DID  YOU  OR  THE  LEADERS  IN  YOUR  ORGANIZATION   REACT  TO  THE  COST  OF  INTEGRATING  AUTOMATION?  9  PARTICIPANTS   1  PARTICIPANT    Leaders  in  their  organizaRon    Created  debates  amount  the   had  a  posiRve  reacRon  to  the   leaders   cost  of  integraRng   automaRon.   1  PARTICIPANT    The  expense  of  automaRon  1  PARTICIPANT   was  more  than  offset  by  the    ResisRng  the  change   increased  revenue  
  • 29. SURVEY  QUESTION  10  OVERALL,  HOW  WOULD  YOU  DESCRIBE  THE  IMPACT  OR  EFFECT  AUTOMATION  HAS  IN  YOUR  WORKPLACE?   6  PARTICIPANTS   4  PARTICIPANTS    The  effect  of  automaRon  on     AutomaRon  had  posiRve   their  workplaces  was  neutral   effect      1  PARTICIPANT   1  PARTICIPANT    AutomaRon  was  success.    Increased  producRvity    Decreased  errors    Reduced  lead  Rmes  
  • 30. SURVEY  QUESTION  11  AFTER  INTEGRATING  AUTOMATION,  DID  IT  MEET  OR  EXCEED  YOUR  COMPANY’S  EXPECTATIONS?  WHY  OR  WHY  NOT?   11  PARTICIPANTS     1  PARTICIPANT     AutomaRon  did  not  increase    Automaton  exceeded  their   the  companies  sales  growth.   company’s  expectaRons    Decreased  OperaRonal  Costs      Increased  employee   producRvity  numbers,  saving  the   company  money    PrevenRng  outsourcing.  
  • 31. FINDINGS  FOR  SURVEY  QUESTION  1  WHAT  ARE  YOUR  FEELING  ABOUT  AUTOMATION?    Lack  of  knowledge    The  leaders  seemed  to   regarding  how   have  a  basic   automaRon  might   understanding  of  the   influence  the  workplace   benefits  automaRon   through  integraRon.       provided  to  the  workplace.  
  • 32. FINDINGS  FOR  SURVEY  QUESTION  2   WHY  DID  YOU  OR  THE  LEADERS  OF  YOUR  ORGANIZATION   DECIDE  TO  INTEGRATE  AUTOMATION?     Increasing  employee  producRvity   Improving  accuracy   Staying  compeRRve   China  is  United  States  biggest  global  compeRtor  in  low-­‐ cost.   More  products  are  being  manufactured  in  the  United   States.    
  • 33. FINDINGS  FOR  SURVEY  QUESTION  3  HOW  DID    YOU  OR  THE  LEADERS  IN  YOUR  ORGANIZATION  REACT  TO  THE  INTEGRATION  OF  AUTOMATION  IN  THE  WORKPLACE?    Leaders  need  to  have  a    Lack  of  understanding  of   comprehensive   automaton   understanding  of  the    Examples  or  prototypes   nature  of  the  company   of  automaton   and  the  industry  in  which   it  competes  (Ferrell  &    Strengths,  Weaknesses,   Hartline,  2010).     OpportuniRes,  and   Threats  (SWOT)  analysis  
  • 34. FINDINGS  FOR  SURVEY  QUESTION  4  HOW  WAS  AUTOMATION  INTEGRATED  INTO  YOUR  WORKPLACE?    Return  of  Investment    Improved  accuracy   (ROI)    Simplified  processes  and    Prevented  injury   procedures  for  the  lean   effecRveness    Increased  producRvity  
  • 35. FINDINGS  FOR  SURVEY  QUESTION  5  HOW  DID  THE  WORKPLACE  (EMPLOYEES)  REACT  TO  THE  INTEGRATION  OF  AUTOMATION?    Prevented  the    Excited  for  the  new   employees  from   opportuniRes  would   conducRng  dangerous   present  itself   acRviRes    AutomaRon  might  help    Their  jobs  were  lost  from   to  increase  job  security   automaRon  
  • 36. FINDINGS  FOR  SURVEY  QUESTION  6   WHAT  TYPE  OF  TRAINING  WAS  INSTITUTED  TO  EDUCATE   THE  WORKPLACE  (EMPLOYEES)  TO  LEARN  AND  OPERATE   THE  AUTOMATED  SYSTEMS?   Hiring  professional  trainers    Training  Seminars   Having  full-­‐Rme  trainer  on-­‐  Cross-­‐training  the  workforce   site     Trial  and  error  is  costly  
  • 37. FINDINGS  FOR  SURVEY  QUESTION  7  HOW  DID  THE  TRAINING  ASSIST  THE  WORKPLACE  (EMPLOYEES)  TO  LEARN  TO  USE  THE  AUTOMATED  SYSTEMS?    Employees  had  the    Training  assisted  the   opportunity  to  ask  the   employees  in  learning  how   professional  trainer  any   to  use  and  operate   quesRons  that  they  had.     automaRon.      The  training  will  assist    The  employees  preferred   the  employees  to  begin   learning  from  a   operaRng  the  new   professional  trainer   machinery  with   certainty.  
  • 38. FINDINGS  FOR  SURVEY  QUESTION  8  HOW  DID  AUTOMATION  BENEFIT  THE  WORKPLACE  (EMPLOYEES)?   AutomaRon  caused    Flexible  working  hours   producRvity  to  increase    Increase  the  morale   while  reducing  the  size   of  the  workforce.    Increasing  the  profit  and      Lower  morale   sales  margins  
  • 39. FINDINGS  FOR  SURVEY  QUESTION  9  HOW  DID  YOU  OR  THE  LEADERS  IN  YOUR  ORGANIZATION  REACT  TO  THE  COST  OF  INTEGRATING  AUTOMATION?   Cost  was  an  issue  for  the    The  findings  from  the   leaders  in  any  organizaRon   study  indicated  that  it  is   because  automaRon   wise  for  any  company  (not   implementaRon  is   just  manufacturing   expensive.     companies)  to  set  aside   cash  on  reserve  to  be  used   Not  all  companies  possess   for  the  integraRon  of  new   the  funding  necessary  to   prototypes  of  automaRon.   integrate  automaRon  in   the  workplace.    
  • 40. FINDINGS  FOR  SURVEY  QUESTION  10  OVERALL,  HOW  WOULD  YOU  DESCRIBE  THE  IMPACT  OR  EFFECT  AUTOMATION  HAS  IN  YOUR  WORKPLACE?   People  in  the  workplace    Some  people  enjoy  change,   will  always  have  mixed   while  others  resist  it;  some   feelings  regarding  the   people  enjoy  structure  and   effect  automaRon  has  in   consistency.   the  workplace.        AutomaRon  has  improved   the  employees  accuracy.   Each  employee  or  leader   has  an  individual  aftude   regarding  adapRng  to  new   changes.      
  • 41. FINDINGS  FOR  SURVEY  QUESTION  11  AFTER  INTEGRATING  AUTOMATION,  DID  IT  MEET  OR  EXCEED  YOUR  COMPANY’S  EXPECTATIONS?  WHY  OR  WHY  NOT?   AutomaKon  exceeded   AutomaKon  cannot   expectaKons   guarantee    Increased  producRvity    Increase  in  sales      Improved  accuracy    Increase  profits.        Cut  costs      Higher  cash  reserves    Prevented  Injury  
  • 42. FINDINGS  AND  RESULTS  ADAPTING  TO  CHANGE   COMMUNICATION    Workers  were  resistant  to    EducaRng  the  workers  that   change     automaRon  will  not     threaten  their  posiRons  in   the  company.     COST  OF  AUTOMATION    Costly   TRAINING    Cash  reserve    Hiring  professional  trainer  to    Return  on  investment   train  the  workplace   (ROI)    
  • 43. AUTOMATON  ADDED  TO  THE  LITERATURE   SHOWN  IN  THE   WAS  NOT  SHOWN  IN   LITERATURE   THE  LITERATURE   Increased  ProducRvity    Improved  Processes  and   Procedures     Prevented  Injury    ROI   Simplified  processes    Some  workers  were   Streamline  effecRveness   resisted  change   Improved  Accuracy    Training  the  workplace  on   automaRon    
  • 44. INTERPRETATIONS  OF  RESULTS   .    THE  FINDINGS  OF  THIS  STUDY  REVEALED  THAT   CALIFORNIA  MANUFACTURING  LEADERS’   OVERALL  PERCEPTIONS  REGARDING   AUTOMATION  WERE  POSITIVE.      
  • 45. LIMITATIONS  OF  THE  STUDY   GEOGRAPHIC    RECRUITMENT  EMAIL   INDUSTRY    SURVEY  MONKEY™   PARTICIPANTS    SAMPLE  SIZE   QUALITATIVE    RANDOM  SAMPLING  
  • 46. RECOMMENDATIONS  FOR  FURTHER   STUDY   ROBOTEIC    TRAINING   TECHNOLOGY    EFFECTS  OF  AUTOMATON   GEOGRAPHIC’S    RESISTANCE  TO  CHANGE     PROFESSIONAL    IMPORT  AND  EXPORT   CERTIFICATIONS    MANUFACTURING   UNEMPLOYMENT  RATE   WORKERS  PERCEPTIONS   HARMED  FROM   FOR  AUTOMATION   AUTOMAITON    
  • 47.  QUESTIONS     OR  COMMENTS