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Finding Our
Students At Their
Point of Needas higher education changes,
so too does the point of need
Lauren Pressley, Wake Forest University
Library Instruction at the Point of Need | October 29, 2010
Finding Our Students At Their Point of Need
Finding Our Students At Their Point of Need
Finding Our Students At Their Point of Need
Finding Our Students At Their Point of Need
Finding Our Students At Their Point of Need
Finding Our Students At Their Point of Need
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
But first!
Finding Our Students At Their Point of Need
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
Higher
Education is
Changing
mass education  individualized
four years to how many?
mass education  individualized
synchronous to asynchronous
mass education  individualized
mass education  individualized
design your own major
face-to-face  hybrid, online, & self-paced
asynchronous
face-to-face  hybrid, online, & self-paced
modular
face-to-face  hybrid, online, & self-paced
open educational resources
face-to-face  hybrid, online, & self-paced
Gates & open access
Gates & open access
the Gates grants
MIT has value
Gates & open access
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
The Point
of Need is
Changing
donʼt need help finding
things... need help sifting
through all they come
across
information overload
helping our users sift:
alerts
helping our users sift:
rss
helping our users sift:
twitter
helping our users sift:
facebook
helping our users sift:
donʼt need to limit choices
to whatʼs available at your
institution, when theyʼre
available
turning to other schools
student’s choice
more choice
student’s choice
better time slots
student’s choice
comfort of home
student’s choice
different interactions
student’s choice
different generations with
different expectations, all
at your reference desk
and in your classroom
generations & expectations
trends (not stereotypes)
technology exposure
generations & expectations
generations & expectations
bloomʼs taxonomy & learning theory
Bloomʼs
Bloomʼs Revised
behaviorism
learning theory
cognitive psychology
learning theory
constructivism
learning theory
connectivism
learning theory
computer skills:
not all that meets the eye
good at specifics
computer skills
hacking
computer skills
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
What we do
changes, too.
Part I: the
philosophical
less about training
more about facilitating
more about adding value
more about helping at whatever
point the user needs help,
however the user needs it
less information literacy, better design
the radical approach:
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
What we do
changes, too.
Part II: the
practical
openness
customizable
flexible
varying skill sets and learning styles
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
Itʼs not about us...
itʼs about them.
free
private
anytime
friendly
integrated
where they are
where they are
where they are
Agenda
Higher education is changing.
The point of need is changing.
What we do changes, too. Part I
What we do changes, too. Part II
It's not about us… it's about them.
questions?
comments?
other remarks?
contact:
lauren@laurenpressley.com
Image Credits
20040415C_zsr2563.jpg by Ken Bennett at http://tinyurl.com/2drzra4
Lauren Covered the Concepts by Susan Sharpless Smith at http://www.flickr.com/photos/zsrlibrary/2251873728
Trendsters Jason Griffey and Lauren Pressley by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/
4282499931
Lauren on the Podium, Managing the Technology by Susan Sharpless Smith at http://www.flickr.com/photos/
cellphonesusie/3356685408
Lauren's Book Signing at ALA by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/3713111243
Leif with Sophie by John Borwick at http://www.flickr.com/photos/borwick/4999820169
Tiny birds in my hand by ~Ilse at http://www.flickr.com/photos/90462847@N00/3389565299/
Graduation Cake Guy by CarbonNYC at http://www.flickr.com/photos/15923063@N00/143186839/
Lapse by hkopdelaney at http://www.flickr.com/photos/16230215@N08/4667062546/
a better view of the etching by massdistraction at http://www.flickr.com/photos/49503124519@N01/2332686879/
Town clock by slack12 at http://www.flickr.com/photos/slack12/314854035/
Legospective by Guillermo at http://www.flickr.com/photos/80403645@N00/817443503/
One Cloud? by liber at http://www.flickr.com/photos/51035655291@N01/149365463/
Bill Gates by Thomas Hawk at http://www.flickr.com/photos/51035555243@N01/299292677/
The Doctor returns: the TARDIS on the Great Dome at MIT by bbcamericangirl at http://www.flickr.com/photos/
bbcamericangirl/4942810498
All Things Ran Their Course by B Tal at http://www.flickr.com/photos/b-tal/166062391
that little light just never stops blinking by Robert S. Donovan at http://www.flickr.com/photos/
10687935@N04/4103841496/
ROYGBIV by Ed Siasoco at http://www.flickr.com/photos/30352125@N00/208497785/
Tiny Owl 02 by anda at http://www.flickr.com/photos/36873665@N08/4342021798/
DSC_0020.JPG by Andrew Feinberg at http://www.flickr.com/photos/andrewfeinberg/2325659148
X marks the spot. by kharied at http://www.flickr.com/photos/54333433@N00/4386704358/
Colourful army by maistora at http://www.flickr.com/photos/14838182@N00/3014414972/
Alice in Wonderland by Brandon Christopher Warren at http://www.flickr.com/photos/92694860@N00/4334456172/
penny on my desk by Runs With Scissors at http://www.flickr.com/photos/14027144@N00/83314170/
Image Credits
clawful's discovery: success? by Johnson Cameraface at http://www.flickr.com/photos/54459164@N00/2467872235/
Hope and Wisdom by Todd Baker << technowannabe at http://www.flickr.com/photos/99911874@N00/2139654509/
The NORAD of ABC in Austin by Suck in Customs at http://www.flickr.com/photos/95572727@N00/3908302783/
Bloomʼs Taxonomy images from http://www.odu.edu/educ/roverbau/Bloom/blooms_taxonomy.htm
cocoa #28 by nao-cha at http://www.flickr.com/photos/nao-cha/41453389
Neurons in the brain - illustration by Hljod.Huskona at http://www.flickr.com/photos/8515164@N08/2294885420
untitled by ..lauren.. at http://www.flickr.com/photos/8135706@N06/2038337643
The FlickrVerse, April 2005 poster by GustavoG at http://www.flickr.com/photos/80122196@N00/9708628
Math Buster by StarbuckGuy at http://www.flickr.com/photos/57934408@N00/4537872477/
construction sign by underbiteman at http://www.flickr.com/photos/99927069@N00/2638246638/
Introduction to monitoring by WorldIslandInfo.com at http://www.flickr.com/photos/76074333@N00/318034222/
First grade reading - small group breakout by woodleywonderworks at http://www.flickr.com/photos/wwworks/4005631298/
Our Escape by Felipe Morin at http://www.flickr.com/photos/27136896@N00/460873307/
So, this happens when I get bored in the train by zzaj {Thomas} at http://www.flickr.com/photos/
42365001@N05/4134665276/
sunset by shioshvili at http://www.flickr.com/photos/70601645@N00/229905169/
hyacinths & peonies by Sarah Parrott at http://www.flickr.com/photos/77485110@N00/2378394126/
Tied Up. by Ewan Thot at http://www.flickr.com/photos/35745518@N04/4270937673/
Spools by fd at http://www.flickr.com/photos/44124473190@N01/180729200/
Tags by Norma Frances at http://www.flickr.com/photos/9953977@N08/4096470879
locked and chained by Darwin Bell at http://www.flickr.com/photos/53611153@N00/522032651/
2am club by Jeremy Brooks at http://www.flickr.com/photos/85853333@N00/3258541722/
Learning Commons by Lower Columbia College at http://www.flickr.com/photos/25425455@N04/3577404376/
fp122108-11 by fontplaydotcom at http://www.flickr.com/photos/7888217@N04/3125493548/
Starbucks' Christmas Bokeh by pierofix at http://www.flickr.com/photos/93726493@N00/3094329703/
Facebook by Ray-Franco Bouly at http://www.flickr.com/photos/22158064@N08/3568409530/
Study, study, study by pnoeric at http://www.flickr.com/photos/44124330110@N01/232579341/

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Finding Our Students At Their Point of Need

  • 1. Finding Our Students At Their Point of Needas higher education changes, so too does the point of need Lauren Pressley, Wake Forest University Library Instruction at the Point of Need | October 29, 2010
  • 8. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 11. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 13. mass education  individualized
  • 14. four years to how many? mass education  individualized
  • 15. synchronous to asynchronous mass education  individualized
  • 16. mass education  individualized design your own major
  • 17. face-to-face  hybrid, online, & self-paced
  • 19. modular face-to-face  hybrid, online, & self-paced
  • 20. open educational resources face-to-face  hybrid, online, & self-paced
  • 21. Gates & open access
  • 22. Gates & open access the Gates grants
  • 23. MIT has value Gates & open access
  • 24. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 25. The Point of Need is Changing
  • 26. donʼt need help finding things... need help sifting through all they come across
  • 32. donʼt need to limit choices to whatʼs available at your institution, when theyʼre available
  • 33. turning to other schools student’s choice
  • 38. different generations with different expectations, all at your reference desk and in your classroom
  • 41. generations & expectations bloomʼs taxonomy & learning theory
  • 48. computer skills: not all that meets the eye
  • 51. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 52. What we do changes, too. Part I: the philosophical
  • 56. more about helping at whatever point the user needs help, however the user needs it
  • 57. less information literacy, better design the radical approach:
  • 58. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 59. What we do changes, too. Part II: the practical
  • 63. varying skill sets and learning styles
  • 64. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 65. Itʼs not about us... itʼs about them.
  • 66. free
  • 74. Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.
  • 76. Image Credits 20040415C_zsr2563.jpg by Ken Bennett at http://tinyurl.com/2drzra4 Lauren Covered the Concepts by Susan Sharpless Smith at http://www.flickr.com/photos/zsrlibrary/2251873728 Trendsters Jason Griffey and Lauren Pressley by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/ 4282499931 Lauren on the Podium, Managing the Technology by Susan Sharpless Smith at http://www.flickr.com/photos/ cellphonesusie/3356685408 Lauren's Book Signing at ALA by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/3713111243 Leif with Sophie by John Borwick at http://www.flickr.com/photos/borwick/4999820169 Tiny birds in my hand by ~Ilse at http://www.flickr.com/photos/90462847@N00/3389565299/ Graduation Cake Guy by CarbonNYC at http://www.flickr.com/photos/15923063@N00/143186839/ Lapse by hkopdelaney at http://www.flickr.com/photos/16230215@N08/4667062546/ a better view of the etching by massdistraction at http://www.flickr.com/photos/49503124519@N01/2332686879/ Town clock by slack12 at http://www.flickr.com/photos/slack12/314854035/ Legospective by Guillermo at http://www.flickr.com/photos/80403645@N00/817443503/ One Cloud? by liber at http://www.flickr.com/photos/51035655291@N01/149365463/ Bill Gates by Thomas Hawk at http://www.flickr.com/photos/51035555243@N01/299292677/ The Doctor returns: the TARDIS on the Great Dome at MIT by bbcamericangirl at http://www.flickr.com/photos/ bbcamericangirl/4942810498 All Things Ran Their Course by B Tal at http://www.flickr.com/photos/b-tal/166062391 that little light just never stops blinking by Robert S. Donovan at http://www.flickr.com/photos/ 10687935@N04/4103841496/ ROYGBIV by Ed Siasoco at http://www.flickr.com/photos/30352125@N00/208497785/ Tiny Owl 02 by anda at http://www.flickr.com/photos/36873665@N08/4342021798/ DSC_0020.JPG by Andrew Feinberg at http://www.flickr.com/photos/andrewfeinberg/2325659148 X marks the spot. by kharied at http://www.flickr.com/photos/54333433@N00/4386704358/ Colourful army by maistora at http://www.flickr.com/photos/14838182@N00/3014414972/ Alice in Wonderland by Brandon Christopher Warren at http://www.flickr.com/photos/92694860@N00/4334456172/ penny on my desk by Runs With Scissors at http://www.flickr.com/photos/14027144@N00/83314170/
  • 77. Image Credits clawful's discovery: success? by Johnson Cameraface at http://www.flickr.com/photos/54459164@N00/2467872235/ Hope and Wisdom by Todd Baker << technowannabe at http://www.flickr.com/photos/99911874@N00/2139654509/ The NORAD of ABC in Austin by Suck in Customs at http://www.flickr.com/photos/95572727@N00/3908302783/ Bloomʼs Taxonomy images from http://www.odu.edu/educ/roverbau/Bloom/blooms_taxonomy.htm cocoa #28 by nao-cha at http://www.flickr.com/photos/nao-cha/41453389 Neurons in the brain - illustration by Hljod.Huskona at http://www.flickr.com/photos/8515164@N08/2294885420 untitled by ..lauren.. at http://www.flickr.com/photos/8135706@N06/2038337643 The FlickrVerse, April 2005 poster by GustavoG at http://www.flickr.com/photos/80122196@N00/9708628 Math Buster by StarbuckGuy at http://www.flickr.com/photos/57934408@N00/4537872477/ construction sign by underbiteman at http://www.flickr.com/photos/99927069@N00/2638246638/ Introduction to monitoring by WorldIslandInfo.com at http://www.flickr.com/photos/76074333@N00/318034222/ First grade reading - small group breakout by woodleywonderworks at http://www.flickr.com/photos/wwworks/4005631298/ Our Escape by Felipe Morin at http://www.flickr.com/photos/27136896@N00/460873307/ So, this happens when I get bored in the train by zzaj {Thomas} at http://www.flickr.com/photos/ 42365001@N05/4134665276/ sunset by shioshvili at http://www.flickr.com/photos/70601645@N00/229905169/ hyacinths & peonies by Sarah Parrott at http://www.flickr.com/photos/77485110@N00/2378394126/ Tied Up. by Ewan Thot at http://www.flickr.com/photos/35745518@N04/4270937673/ Spools by fd at http://www.flickr.com/photos/44124473190@N01/180729200/ Tags by Norma Frances at http://www.flickr.com/photos/9953977@N08/4096470879 locked and chained by Darwin Bell at http://www.flickr.com/photos/53611153@N00/522032651/ 2am club by Jeremy Brooks at http://www.flickr.com/photos/85853333@N00/3258541722/ Learning Commons by Lower Columbia College at http://www.flickr.com/photos/25425455@N04/3577404376/ fp122108-11 by fontplaydotcom at http://www.flickr.com/photos/7888217@N04/3125493548/ Starbucks' Christmas Bokeh by pierofix at http://www.flickr.com/photos/93726493@N00/3094329703/ Facebook by Ray-Franco Bouly at http://www.flickr.com/photos/22158064@N08/3568409530/ Study, study, study by pnoeric at http://www.flickr.com/photos/44124330110@N01/232579341/