Finding Our Students At Their Point of Need

Finding Our Students At Their Point of changes, as higher education Need so too does the point of need Lauren Pressley, Wake Forest University Library Instruction at the Point of Need | October 29, 2010

Agenda Higher education is changing. The point of need is changing. What we do changes, too. Part I What we do changes, too. Part II It's not about us… it's about them.

But ﬁrst!

Higher Education is Changing

mass education  individualized

mass education  individualized four years to how many?

mass education  individualized synchronous to asynchronous

mass education  individualized design your own major

face-to-face  hybrid, online, & self-paced

face-to-face  hybrid, online, & self-paced asynchronous

face-to-face  hybrid, online, & self-paced modular

face-to-face  hybrid, online, & self-paced open educational resources

Gates & open access

Gates & open access the Gates grants

Gates & open access MIT has value

The Point of Need is Changing

donʼt need help ﬁnding things... need help sifting through all they come across

helping our users sift: information overload

helping our users sift: alerts

helping our users sift: rss

helping our users sift: twitter

helping our users sift: facebook

donʼt need to limit choices to whatʼs available at your institution, when theyʼre available

student’s choice turning to other schools

student’s choice more choice

student’s choice better time slots

student’s choice comfort of home

student’s choice different interactions

different generations with different expectations, all at your reference desk and in your classroom

generations & expectations trends (not stereotypes)

generations & expectations technology exposure

generations & expectations bloomʼs taxonomy & learning theory

Bloomʼs

Bloomʼs Revised

learning theory behaviorism

learning theory cognitive psychology

learning theory constructivism

learning theory connectivism

computer skills: not all that meets the eye

computer skills good at speciﬁcs

computer skills hacking

What we do changes, too. Part I: the philosophical

less about training

more about facilitating

more about adding value

more about helping at whatever point the user needs help, however the user needs it

the radical approach: less information literacy, better design

What we do changes, too. Part II: the practical

openness

customizable

ﬂexible

varying skill sets and learning styles

Itʼs not about us... itʼs about them.

private

anytime

friendly

integrated

where they are

questions? comments? other remarks? contact: lauren@laurenpressley.com

Image Credits 20040415C_zsr2563.jpg by Ken Bennett at http://tinyurl.com/2drzra4 Lauren Covered the Concepts by Susan Sharpless Smith at http://www.flickr.com/photos/zsrlibrary/2251873728 Trendsters Jason Griffey and Lauren Pressley by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/ 4282499931 Lauren on the Podium, Managing the Technology by Susan Sharpless Smith at http://www.flickr.com/photos/ cellphonesusie/3356685408 Lauren's Book Signing at ALA by Susan Sharpless Smith at http://www.flickr.com/photos/cellphonesusie/3713111243 Leif with Sophie by John Borwick at http://www.flickr.com/photos/borwick/4999820169 Tiny birds in my hand by ~Ilse at http://www.flickr.com/photos/90462847@N00/3389565299/ Graduation Cake Guy by CarbonNYC at http://www.flickr.com/photos/15923063@N00/143186839/ Lapse by hkopdelaney at http://www.flickr.com/photos/16230215@N08/4667062546/ a better view of the etching by massdistraction at http://www.flickr.com/photos/49503124519@N01/2332686879/ Town clock by slack12 at http://www.flickr.com/photos/slack12/314854035/ Legospective by Guillermo at http://www.flickr.com/photos/80403645@N00/817443503/ One Cloud? by liber at http://www.flickr.com/photos/51035655291@N01/149365463/ Bill Gates by Thomas Hawk at http://www.flickr.com/photos/51035555243@N01/299292677/ The Doctor returns: the TARDIS on the Great Dome at MIT by bbcamericangirl at http://www.flickr.com/photos/ bbcamericangirl/4942810498 All Things Ran Their Course by B Tal at http://www.flickr.com/photos/b-tal/166062391 that little light just never stops blinking by Robert S. Donovan at http://www.flickr.com/photos/ 10687935@N04/4103841496/ ROYGBIV by Ed Siasoco at http://www.flickr.com/photos/30352125@N00/208497785/ Tiny Owl 02 by anda at http://www.flickr.com/photos/36873665@N08/4342021798/ DSC_0020.JPG by Andrew Feinberg at http://www.flickr.com/photos/andrewfeinberg/2325659148 X marks the spot. by kharied at http://www.flickr.com/photos/54333433@N00/4386704358/ Colourful army by maistora at http://www.flickr.com/photos/14838182@N00/3014414972/ Alice in Wonderland by Brandon Christopher Warren at http://www.flickr.com/photos/92694860@N00/4334456172/ penny on my desk by Runs With Scissors at http://www.flickr.com/photos/14027144@N00/83314170/

Image Credits clawful's discovery: success? by Johnson Cameraface at http://www.flickr.com/photos/54459164@N00/2467872235/ Hope and Wisdom by Todd Baker << technowannabe at http://www.flickr.com/photos/99911874@N00/2139654509/ The NORAD of ABC in Austin by Suck in Customs at http://www.flickr.com/photos/95572727@N00/3908302783/ Bloomʼs Taxonomy images from http://www.odu.edu/educ/roverbau/Bloom/blooms_taxonomy.htm cocoa #28 by nao-cha at http://www.flickr.com/photos/nao-cha/41453389 Neurons in the brain - illustration by Hljod.Huskona at http://www.flickr.com/photos/8515164@N08/2294885420 untitled by ..lauren.. at http://www.flickr.com/photos/8135706@N06/2038337643 The FlickrVerse, April 2005 poster by GustavoG at http://www.flickr.com/photos/80122196@N00/9708628 Math Buster by StarbuckGuy at http://www.flickr.com/photos/57934408@N00/4537872477/ construction sign by underbiteman at http://www.flickr.com/photos/99927069@N00/2638246638/ Introduction to monitoring by WorldIslandInfo.com at http://www.flickr.com/photos/76074333@N00/318034222/ First grade reading - small group breakout by woodleywonderworks at http://www.flickr.com/photos/wwworks/4005631298/ Our Escape by Felipe Morin at http://www.flickr.com/photos/27136896@N00/460873307/ So, this happens when I get bored in the train by zzaj {Thomas} at http://www.flickr.com/photos/ 42365001@N05/4134665276/ sunset by shioshvili at http://www.flickr.com/photos/70601645@N00/229905169/ hyacinths & peonies by Sarah Parrott at http://www.flickr.com/photos/77485110@N00/2378394126/ Tied Up. by Ewan Thot at http://www.flickr.com/photos/35745518@N04/4270937673/ Spools by fd at http://www.flickr.com/photos/44124473190@N01/180729200/ Tags by Norma Frances at http://www.flickr.com/photos/9953977@N08/4096470879 locked and chained by Darwin Bell at http://www.flickr.com/photos/53611153@N00/522032651/ 2am club by Jeremy Brooks at http://www.flickr.com/photos/85853333@N00/3258541722/ Learning Commons by Lower Columbia College at http://www.flickr.com/photos/25425455@N04/3577404376/ fp122108-11 by fontplaydotcom at http://www.flickr.com/photos/7888217@N04/3125493548/ Starbucks' Christmas Bokeh by pierofix at http://www.flickr.com/photos/93726493@N00/3094329703/ Facebook by Ray-Franco Bouly at http://www.flickr.com/photos/22158064@N08/3568409530/ Study, study, study by pnoeric at http://www.flickr.com/photos/44124330110@N01/232579341/

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Finding Our Students At Their Point of Need

by Lauren Pressley

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