Adapting to a Changing World
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Adapting to a Changing World



I gave this presentation at SCLA 2009 for the College and University Section.

I gave this presentation at SCLA 2009 for the College and University Section.



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Adapting to a Changing World Adapting to a Changing World Presentation Transcript

  • Adapting to a Changing World Exceptional Services for a New Information Environment Lauren Pressley Instructional Design Librarian Wake Forest University
  • The Plan • Information Environment & Our Users • Excellent Services and Relevancy • Positioning Libraries for the Future
  • The information environment is changing...
  • ... & our users’ expectations are changing, too.
  • The Information Environment in 2009 • Accessing Information •Knowledge Creation •Publishing
  • Accessing Information
  • Evolution of Information Access •Hierarchy •Search •Push
  • hierarchy
  • Everything In Its Place
  • Everything In Its Place
  • Controlled Vocabulary
  • Complex Systems
  • Based in a Physical World
  • search
  • Multiple Locations
  • Tagging, UGC
  • One Pile, Less Organization
  • Hyperlinked Environment
  • Only About 10 Years Old
  • push
  • Aggregation
  • Customized Information Delivery
  • UGC, Expert Created Metadata
  • RSS
  • Social Networking
  • Widespread for About 4-5 Years
  • Knowledge Creation
  • Technology Driven Knowledge Creation •Communication •Networks •Transparency •Openness
  • communication
  • Quickly Paced
  • Multiple Channels
  • Blended Personal/Professional
  • networks
  • Social Networks
  • Professional Networks
  • Professionally Oriented
  • transparent
  • Works in Progress
  • Powerful Voices
  • open
  • Shared Content
  • Creative Commons
  • Remix Culture
  • Publishing
  • The Future of Publishing •Journals and University Presses •eJournals and Open Access •Google Books
  • journals and university presses
  • Skyrocketing Costs
  • Fewer Presses
  • Emerging Models
  • ejournals and open access
  • Clear Transition
  • More Electronic Titles
  • Open Access
  • Institutional Repositories
  • Google Books
  • Google Books Project
  • Google Books Settlement
  • Google Has a Vision
  • The Information Environment in 2009 • Accessing Information •Knowledge Creation •Publishing
  • How can we be relevant for our users?
  • Knowing Expectations
  • Building
  • Web Presence
  • Services
  • Teaching
  • What Isn’t Valued
  • What are approaches to excellent services for users?
  • mobile services
  • Reference
  • Informational Messages
  • multimedia services
  • Video
  • Toolkit
  • instructional services
  • Library Instruction
  • Academic Instruction
  • Technology Services
  • Hosting Tools
  • Supporting the Use of Tools
  • How do we position libraries for the future?
  • Image Credits Evolution the Ride Everything in its place Library Parabola Photograph Catalogue Pulling Out the Cantos A Nice Place to Stay on the Internet Lost in Tagging 2008-0727-DSC2896 (haystacks) Books An apple with the logo of Google ROYGBIV RSS 2005 The Solar System Orange Glow Left My New Office Setup My Desk Big Hand on Dirt Chicago IL Election Night Magda and Klara Sharing Ice Cream Lessig Keynote Ice Cream and Mango Somebody Get This Girl a Novel! Cars and Coffee 26 UT Tower Etech 2008 An Intersection of Paths My Office, March 2008 MusicBrainz Servers Cat and Mouse Games... Savage Walk Big Talker And I Saw Your Hand… Light #2 Introduction to Monstering Choices Questions
  • Questions? Comments?
  • Contact me! Twitter: LaurenPressley