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Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
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Adapting to a Changing World
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Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
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Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
Adapting to a Changing World
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Adapting to a Changing World

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I gave this presentation at SCLA 2009 for the College and University Section.

I gave this presentation at SCLA 2009 for the College and University Section.

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Transcript

  • 1. Adapting to a Changing World Exceptional Services for a New Information Environment Lauren Pressley Instructional Design Librarian Wake Forest University
  • 2. The Plan • Information Environment & Our Users • Excellent Services and Relevancy • Positioning Libraries for the Future
  • 3. The information environment is changing...
  • 4. ... & our users’ expectations are changing, too.
  • 5. The Information Environment in 2009 • Accessing Information •Knowledge Creation •Publishing
  • 6. Accessing Information
  • 7. Evolution of Information Access •Hierarchy •Search •Push
  • 8. hierarchy
  • 9. Everything In Its Place
  • 10. Everything In Its Place
  • 11. Controlled Vocabulary
  • 12. Complex Systems
  • 13. Based in a Physical World
  • 14. search
  • 15. Multiple Locations
  • 16. Tagging, UGC
  • 17. One Pile, Less Organization
  • 18. Hyperlinked Environment
  • 19. Only About 10 Years Old
  • 20. push
  • 21. Aggregation
  • 22. Customized Information Delivery
  • 23. UGC, Expert Created Metadata
  • 24. RSS
  • 25. Social Networking
  • 26. Widespread for About 4-5 Years
  • 27. Knowledge Creation
  • 28. Technology Driven Knowledge Creation •Communication •Networks •Transparency •Openness
  • 29. communication
  • 30. Quickly Paced
  • 31. Multiple Channels
  • 32. Blended Personal/Professional
  • 33. networks
  • 34. Social Networks
  • 35. Professional Networks
  • 36. Professionally Oriented
  • 37. transparent
  • 38. Works in Progress
  • 39. Powerful Voices
  • 40. open
  • 41. Shared Content
  • 42. Creative Commons
  • 43. Remix Culture
  • 44. Publishing
  • 45. The Future of Publishing •Journals and University Presses •eJournals and Open Access •Google Books
  • 46. journals and university presses
  • 47. Skyrocketing Costs
  • 48. Fewer Presses
  • 49. Emerging Models
  • 50. ejournals and open access
  • 51. Clear Transition
  • 52. More Electronic Titles
  • 53. Open Access
  • 54. Institutional Repositories
  • 55. Google Books
  • 56. Google Books Project
  • 57. Google Books Settlement
  • 58. Google Has a Vision
  • 59. The Information Environment in 2009 • Accessing Information •Knowledge Creation •Publishing
  • 60. How can we be relevant for our users?
  • 61. Knowing Expectations
  • 62. Building
  • 63. Web Presence
  • 64. Services
  • 65. Teaching
  • 66. What Isn’t Valued
  • 67. What are approaches to excellent services for users?
  • 68. mobile services
  • 69. Reference
  • 70. Informational Messages
  • 71. multimedia services
  • 72. Video
  • 73. Toolkit
  • 74. instructional services
  • 75. Library Instruction
  • 76. Academic Instruction
  • 77. Technology Services
  • 78. Hosting Tools
  • 79. Supporting the Use of Tools
  • 80. How do we position libraries for the future?
  • 81. Image Credits Evolution the Ride http://www.flickr.com/photos/12836528@N00/1856663523 Everything in its place http://www.flickr.com/photos/51135741@N00/186943415 Library Parabola http://www.flickr.com/photos/64174165@N00/370775225 Photograph http://www.flickr.com/photos/92237387@N00/76749236 Catalogue http://www.flickr.com/photos/70278718@N00/4703228 Pulling Out the Cantos http://www.flickr.com/photos/26231875@N00/3213873373 A Nice Place to Stay on the Internet http://www.flickr.com/photos/51035555243@N01/76761120 Lost in Tagging http://www.flickr.com/photos/31797858@N00/2124178869 2008-0727-DSC2896 (haystacks) http://www.flickr.com/photos/11444813@N03/2721443285 Books http://www.flickr.com/photos/40974217@N00/16114117 An apple with the logo of Google http://www.flickr.com/photos/30795657@N00/2209205063 ROYGBIV http://www.flickr.com/photos/30352125@N00/216348017 RSS 2005 http://www.flickr.com/photos/75815807@N00/66462706 The Solar System http://www.flickr.com/photos/11304375@N07/2818891443 Orange Glow http://www.flickr.com/photos/86891211@N00/72224228 Left http://www.flickr.com/photos/72922449@N00/424074399 My New Office Setup http://www.flickr.com/photos/54603144@N00/1343193489 My Desk http://www.flickr.com/photos/55851553@N00/2610457820 Big Hand on Dirt http://www.flickr.com/photos/15734079@N00/479092117 Chicago IL Election Night http://www.flickr.com/photos/94975828@N00/3009095726 Magda and Klara Sharing Ice Cream http://www.flickr.com/photos/25405741@N00/1443514113 Lessig Keynote http://www.flickr.com/photos/92436511@N00/247840346 Ice Cream and Mango http://www.flickr.com/photos/8458589@N08/1048131544 Somebody Get This Girl a Novel! http://www.flickr.com/photos/44124412272@N01/4299234 Cars and Coffee 26 http://www.flickr.com/photos/8663326@N06/3133034098 UT Tower http://www.flickr.com/photos/35888901@N00/2674668704 Etech 2008 http://www.flickr.com/photos/7550402@N02/2308859535 An Intersection of Paths http://www.flickr.com/photos/11594851@N00/86555028 My Office, March 2008 http://www.flickr.com/photos/65977087@N00/2306151268 MusicBrainz Servers http://www.flickr.com/photos/81126501@N00/2939259129 Cat and Mouse Games... http://www.flickr.com/photos/71652949@N00/3059087784 Savage Walk http://www.flickr.com/photos/61787893@N00/275371357 Big Talker http://www.flickr.com/photos/71235231@N00/51032897 And I Saw Your Hand… http://www.flickr.com/photos/51035555243@N01/85441961 Light #2 http://www.flickr.com/photos/41066937@N00/84994761 Introduction to Monstering http://www.flickr.com/photos/76074333@N00/318034222 Choices http://www.flickr.com/photos/53611153@N00/3340033037 Questions http://www.flickr.com/photos/42788859@N00/318947873
  • 82. Questions? Comments?
  • 83. Contact me! lauren@laurenpressley.com http://laurenpressley.com/library Twitter: LaurenPressley

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