Introducing Social Catalogues and Social Software into Public Libraries
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Introducing Social Catalogues and Social Software into Public Libraries

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This is a presentation that was given at Dalhousie University's School of Information Management. It was presented to the first year students enrolled in the Knowledge Organization class.

This is a presentation that was given at Dalhousie University's School of Information Management. It was presented to the first year students enrolled in the Knowledge Organization class.

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Introducing Social Catalogues and Social Software into Public Libraries Introducing Social Catalogues and Social Software into Public Libraries Presentation Transcript

  • Introducing Social Catalogues and Social Software into Public Libraries Laurel Tarulli Collection Access Librarian Halifax Public Libraries December 7, 2009
  • Exploring the world around us
    • Web 2.0
    • User Expectations – Amazon and Google vs. The Public Library Catalogue
    • New technologies – *Social interactions and sharing
      • RSS feeds, LibraryThing, Facebook, Twitter
    • Younger, energetic staff with new ideas about “the library”
  • The Library Catalogue – Basic Homepage
  • Google – It isn’t just about a single search box, it’s about personalizing your information needs
  • Amazon.ca
  • We’re not Amazon or Google
    • No, we’re not, but what are they doing right ?
      • Recommended reads
      • Ranked results
      • Single search box – pulling all resources together and letting you “drill down”
      • Easy to use – no training required!
    • There’s a fear in exploring this:
      • Exposing our weaknesses
      • It’s too expensive to “fix” our current model
      • We don’t have the expertise or resources
      • It demands too much effort – status quo
      • There’s an education component involved
        • Skills
        • Staff buy-in
        • Focus groups/research
  • Baby Steps
    • Step-by-step introduction of new technologies and ideas
      • Non-threatening
        • Job security
        • Fear of technology
        • Fear of change
      • Explaining and showing the benefits
      • Fun
        • Time to play
        • Getting used to the technology and ideas
  • Halifax Public Libraries
    • Introducing 2.0 technologies into cataloguing
      • Cataloguing Wiki
        • Created in late 2007
        • Resistance/Staff buy-in
      • Staff Side
        • Collective body of cataloguing knowledge within the department
      • Catawiki
        • “ Public” staff side of Catawiki
  • New Technologies throughout HPL
    • Reference blog
    • Readers’ blog
      • Active Readers’ Advisory Team and RA movement at HPL
    • How can we merge our expertise into one source to help our users and enhance our services?
      • We need to look at what we currently have and what users and staff want
  • Legacy Library Catalogues
  • Online Catalogues: What Users and Librarians Want
    • Users – “Seamless discovery through delivery”
      • Delivery is more important than discovery
        • Where is it? Is it available? Format? How soon can I have it?
      • Simple search box with option for advanced searching
      • Easier access to online content and links
  • Online Catalogues: What Users and Librarians Want
  • First attempts to “socialize” the library catalogue
      • Adding enriched content on your own
        • Summaries
        • Tables of contents
        • Additional general notes (500s field)
        • Reviews
        • RSS Feeds
        • Recommended titles
        • Embedded live reference/RA chat in the catalogue
          • Edmonton Public Library http://www.epl.ca
          • David Lee King’s post: Fun with Meebo Widget and the Library Catalogue http://davidleeking.com/2007/11/30/fun-with-our-meebo-widget-and-the-library-catal og /
    • Partnering with teams within the library
      • Collection Access and Readers’ Services
      • Halifax Public Libraries
          • Personalized summaries created by the RST that address appeals and read-a-likes
          • Embedded reading lists
          • Reading suggestions found within bibliographic records
          • Local genre headings/access points
          • Linking bibs to relevant Readers blog posts and relevant blog posts to the library catalogue
            • Invites readers’ comments and interaction, event suggestions
  •  
  •  
  • Social Catalogues or Next Generation Catalogues
    • Features
      • Single sign on
      • Federated search interface
      • Expanded scope
        • Discovery and display of all types of content in the collection and beyond
      • Allows for easier customization and additional software options and enhancements
      • Ranked results
      • User intuitive interfaces
        • Did you mean? Feature
        • No dead ends
        • Search suggestions
  • HPL Decides on AquaBrowser
      • Early 2009 AquaBrowser was purchased
      • May through September
        • Implementation Process
          • Bibliographic record “clean-up”
          • Faceted navigation rankings
          • Display content
          • Icon creation
          • Format layouts
          • Exporting of records
  • HPL Decides on AquaBrowser
      • October – our first glimpse of HPL’s overlay
        • Review, editing, critiquing
        • Formed a Social Cataloguing group from key staff members at HPL
        • Updates to Management Team
      • November
        • Reviewing, critiquing
        • Updates to Management Team
        • Ongoing Feedback from Management
        • Communications and Marketing gets involved
  • HPL Decides on AquaBrowser
    • December - beta
      • Staff launch
      • Staff training
    • January – beta
      • Public launch
      • Research and evaluation of AquaBrowser begins
    • February
      • Full public and staff launch
      • Research and evaluation of AquaBrowser continues for 2010 and beyond?
  • So, what does it look like? This is what it looks like “out of the box”
  • After customization...
  •  
  • My Discoveries Account Allows you to view your reading lists Tags you’ve created Ratings and Reviews
  •  
  • Searching another user
  • Controversies with user tagging
    • Those opposed say:
    • Tags corrupt the MARC data
    • Abuse
    • Drain on resources to monitor or “clean” user-generated materials
    • No quality control/uniformity
    • Tags aren’t meaningful
      • “ Favourites” “To Read” “Research”
      • Sarah Palin’s new book
        • User tag “I can see Russia”
  • AquaBrowser
    • Tag base has been pulled in from LibraryThing
    • Tags reflect community – they personalize the library catalogue
    • User-generated information is another layer on top of MARC, it is not part of our MARC records
    • Language control
      • “ Black list” of terms
  • Follow-up thoughts
    • User-generated information, including tags assist in make library catalogues social discovery communities, rather than static item inventories.
      • Reflect different languages, opinions and regional needs/cultures
      • Can be personalized or social/community focussed
      • Reflect new language and trends not yet found in controlled vocabularies
  • Thank you!
    • Laurel Tarulli
    • Collection Access Librarian
    • Halifax Public Libraries
    • (902)869-4427
    • [email_address]
    • The Cataloguing Librarian Blog
    • http://laureltarulli.wordpress.com