WAYS TO COLLABORATE
AND SHARE KNOWLEDGE
USING
SOCIAL MEDIA TOOLS
WITH
LAURA WHITEHEAD, AMY SAMPLE WARD & BETH KANTER
NCVO INFORMATION 2.0 CONFERENCE, LONDON - 24TH NOVEMBER 2008
1

WHY ARE YOU
HERE?
COULD BETTER KNOWLEDGE-SHARING AND CLOSER
COMMUNICATIONS INSIDE YOUR ORGANISATION CREATE
STRONGER RELATIONSHIPS, EFFICIENCY, INSIGHT AND
EFFECTIVENESS?
IN THIS WORKSHOP YOU WILL DISCOVER HOW THE
LATEST TOOLS FOR ONLINE COLLABORATION AND
SHARING CAN OFFER OPPORTUNITIES TO IMPROVE THE
WAY YOU WORK.
SUMMARY
2

BACK TO BASICS - WHAT CAN
SOCIAL MEDIA BE USED FOR?
PERSONAL KNOWLEDGE COMMUNICATING YOUR
AND INTERNAL MESSAGE -
INFORMATION SHARING - REACHING OUT TO NEW
BEING ABLE TO SHARE AND AUDIENCES AND
CONNECT WITH RELATED COMMUNITIES, FOR EXAMPLE
ORGANISATIONS AND IT COULD HELP SUPPORT
PEOPLE TO DISCUSS FUNDRAISING CAMPAIGNS,
PARTICULAR SUBJECTS. TELL THE STORIES OF YOUR
USING TOOLS WHICH CAN VOLUNTEERS OR KEEP
HELP YOU TO COLLATE, FUNDERS AND PARTNERS UP
COLLABORATE AND SHARE TO DATE WITH YOUR
MORE EFFECTIVELY. DEVELOPMENTS AND NEWS.
3

THE PROBLEM
THE SYMPTOMS... ARE PEOPLE WRITING
DOCUMENTS FROM
SCRATCH, EVEN THOUGH
SIMILAR DOCUMENTS
(MAY POSSIBLY!) EXIST?
ARE DECISIONS MADE
WITHOUT FULL
IS KNOWLEDGE FLOWING INFORMATION AND
THROUGH YOUR UNDERSTANDING?
ORGANISATION?
4

GETTING STARTED
ENCOURAGE PEOPLE TO
USE OTHER PEOPLE’S
KNOWLEDGE...
HELP EVERYONE TO
CONNECT...
5

HTTP://WWW.WIKINOMICS.COM/BLOG/INDEX.PHP/2008/03/26/WIKI-COLLABORATION-LEADS-TO-HAPPINESS/
6

TREASURE HUNT
HELP PEOPLE TO FIND
THE RESOURCES THEY
NEED
DELICIOUS FOR
BOOKMARKS, FLICKR
FOR PHOTOS, RSS
READERS SUCH AS
GOOGLE READER OR
NETVIBES
TAG IT!
7

SHARED DOCUMENTS, SHARED
RESOURCES
CREATE SPACES FOR
PEOPLE TO SHARE
DOCUMENTS AND
COLLABORATE
GOOGLE DOCS, ZOHO
OR EVEN A WEB CMS
OR A WIKI
8

CASE STUDY:NTEN
DELICIOUS: USE INTERNALLY TO LISTEN
RSS READERS: USE INTERNALLY TO SHARE
KNOWLEDGE AND LIST
TWITTER: USE FOR LISTENING & CONVERSATION;
PERSONAL V PRIVATE
WIKI: USE FOR PUBLIC PROJECTS
GOOGLE APPS: INSTEAD OF SERVER
9

CASE STUDY: NETSQUARED
DELICIOUS: USE INTERNALLY TO LISTEN & SHARE
RSS READERS: INDIVIDUALLY TO LISTEN
TWITTER: USE FOR LISTENING & CONVERSATION;
PERSONAL V PRIVATE
WIKI: USE FOR ALL INTERNAL PROJECTS, SHARE FOR
PUBLIC PROJECTS
GOOGLE APPS: INSTEAD OF SERVER
10

NETSQUARED TAGS
NETSQUARED N2Y3
NET2 N2Y4
NET2THINKTANK N2Y4-TEAM
NET2-ORGANIZERS N2Y4-BLOG
NET2-TEAM N2Y4-PROJECT
NET2-CASESTUDIES NET2-EVENT
NET2-BLOG NETTUESDAY
NET2-CONFERENCE LONDONNETTUESDAY
NET2-CHALLENGE NOLANETTUESDAY
11

START SHARING AND WORKING WITH OTHERS
12

LAURA WHITEHEAD
HTTP://LAURA.POPOKATEA.CO.UK
AMY SAMPLE WARD
HTTP://WWW.AMYSAMPLEWARD.ORG/
BETH KANTER
HTTP://BETH.TYPEPAD.COM/
13

Tag this!
14

Tag this!
15

Tag this!
16

Tag this!
17