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Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)
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Sinking Or Swimming: The State of Ohio Public Library Web Sites (OPLIN)

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This is a brief re-hash of the data from a statewide heuristic usability study done by Laura Solomon in 2004

This is a brief re-hash of the data from a statewide heuristic usability study done by Laura Solomon in 2004

Published in: Technology, Education
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  • Transcript

    • 1. Swimming or Sinking? Laura Solomon Library Services Manager OPLIN [email_address]
    • 2. Why should we care?
      • Our face to the world
      • People often see the site before they see the building
      • Web sites can lose patrons
    • 3. Why did I do the study?
      • Casual observations
      • Questions from colleagues
      • Overall confirmation of perceptions
      • A little nuts, maybe.
    • 4. Methodology
      • Jakob Neilsen’s 113 points
      • Narrowed down to 61 points
      • 211 library sites evaluated
      • 211 * 61 =12,871 criteria = HEADACHE
      • Pass, fail, N/A
      • Used Neilsen’s scoring
    • 5. The Results
    • 6. Communicating Information About the Library: Are we communicating?
    • 7. Communicating the Purpose of the Site: Does the site *have* a purpose?
    • 8. Content Writing: Do we know how to write for the Web?
    • 9. Credits and Dates: Small but important
    • 10. Graphic Design: How do we look?
    • 11. Graphics & Animation: Are we using these wisely?
    • 12. Library Specific Issues: Problems often seen on library web sites
    • 13. Library Specific Issues: Problems often seen on library web sites (con’t)
    • 14. LOLcat break
    • 15. Links : Are we leading the way?
    • 16. Navigation: Are we making it easy?
    • 17. Search: Who has it?
    • 18. Is it intuitive?
    • 19. Tools & Welcomes: Things visitors DON’T WANT
    • 20. Titles: They matter
    • 21. The bottom line
    • 22. Overall pass rate
    • 23. Not swimming….
    • 24. What can we do?
    • 25. The Two-Minute Offense
    • 26. What have we learned?
    • 27. How do users THINK?
    • 28. Quality counts
    • 29. Scanning, not reading
    • 30.
      • NOW
    • 31. Video
      • http:// www.etre.com/usability/eyetracking/showme /
    • 32. Users want control
    • 33. Don’t make users THINK
    • 34. Make use of effective writing
    • 35. Don’t be afraid of the white space
    • 36. Don’t ignore conventions

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