Writing With Distributed Teams

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Writing With Distributed Teams

  1. 1. Writing With aDistributed Team@lauracreekmore
  2. 2. I call bullshit.
  3. 3. Exercise 1
  4. 4. Photo by http://www.flickr.com/photos/sa-venues/e dream
  5. 5. Reality http://www.flickr.com/photos/familymwr/
  6. 6. http://www.flickr.com/photos/pfm/Reality
  7. 7. What we want
  8. 8. What we want Managing  flexibility
  9. 9. http://www.flickr.com/photos/polandeze/Communication
  10. 10. Shared understandingShared understanding http://www.flickr.com/photos/myndemayfield/
  11. 11. http://www.flickr.com/photos/skistz/
  12. 12. http://www.flickr.com/photos/pfm/Love the one you’re with
  13. 13. IM
  14. 14. Chat rooms
  15. 15. File sharing
  16. 16. Email
  17. 17. Web meetings
  18. 18. Shared calendar
  19. 19. Project management
  20. 20. When and howto break the rules
  21. 21. Emergency planning
  22. 22. Emergency planning Agreement  on  emergency
  23. 23. Emergency planning Agreement  on  emergency Contact  info  for  everyone
  24. 24. Emergency planning Agreement  on  emergency Contact  info  for  everyone Designate  on-­‐duty
  25. 25. Emergency planning Agreement  on  emergency Contact  info  for  everyone Designate  on-­‐duty Good  Samaritan  rules
  26. 26. Emergency planning Agreement  on  emergency Contact  info  for  everyone Designate  on-­‐duty Good  Samaritan  rules
  27. 27. What we wantManaging  flexibility Shared  ownership
  28. 28. Pre-Mortems
  29. 29. Culture
  30. 30. Planning
  31. 31. What we wantManaging  flexibilityShared  ownership Accountability
  32. 32. But not CYA
  33. 33. Mutual responsibility
  34. 34. Build the Checklist
  35. 35. Common ideas
  36. 36. Style guide
  37. 37. Simple:  Pick  one
  38. 38. Simple:  Pick  oneMore:  Industry-­‐specific  usage
  39. 39. Simple:  Pick  oneMore:  Industry-­‐specific  usageCustomize:  Org-­‐specific  info
  40. 40. hBp://styleguide.yahoo.com
  41. 41. http://www.flickr.com/photos/rosenfeldmedia/
  42. 42. We  believe  in  excellence.
  43. 43. funny comfortingserious hopefulreserved timelyinnovative honestconsistent conservativehelpful kindsnarky robustirreverent lively
  44. 44. Showing voice and tone:Examples!
  45. 45. E|Spaces  attracts  entrepreneurs,  businesses  and  freelancers  who  need  to  create  a  professional  image  and  focus  in  their  work.  We  promote  learning  and  collegiality.
  46. 46. We  say...Join  today.
  47. 47. We  say...Join  today.We  don’t  say...E|Spaces  is  the  hottest  spot  in   town.  Join  up!  [too  slangy]
  48. 48. We  say...Join  today.We  don’t  say...E|Spaces  is  the  hottest  spot  in   town.  Join  up!  [too  slangy]We  say...E|Spaces  means  top-­‐notch  speakers   and  networking.
  49. 49. We  say...Join  today.We  don’t  say...E|Spaces  is  the  hottest  spot  in   town.  Join  up!  [too  slangy]We  say...E|Spaces  means  top-­‐notch  speakers   and  networking.We  don’t  say...E|Spaces  members  find  that   the  networking  and  speakers  are  beyond   compare.  [too  stilted,  passive]
  50. 50. Internet  or  internet?
  51. 51. Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??
  52. 52. Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  
  53. 53. Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  615.500.4131,  615-­‐500-­‐4131,   (615)  500-­‐4131?  What  about  the  1-­‐  ?
  54. 54. Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  615.500.4131,  615-­‐500-­‐4131,   (615)  500-­‐4131?  What  about  the  1-­‐  ?Should  we  call  out  time  zone  in  copy?
  55. 55. Internet  or  internet?email,  e-­‐mail,  E-­‐mail,  what??members,  customers,  E|Spacers?  615.500.4131,  615-­‐500-­‐4131,   (615)  500-­‐4131?  What  about  the  1-­‐  ?Should  we  call  out  time  zone  in  copy?Should  we  mention  that  prices  are  in  USD?  
  56. 56. Grammar, punctuationSpellingTerminologyPolicyLook & feel
  57. 57. What we wantManaging  flexibilityShared  ownershipAccountability Sustainability
  58. 58. Diversity
  59. 59. “While  homogenous  groups  feel  more  confident  in  their  performance  and  group  interacNons,  the  diverse  groups  are  more  successful  in  compleNng  their  tasks.” —Bunkhuon Chhun, writing about the research of Katherine W. Phillips, Katie A. Liljenquist and Margaret A. Neale
  60. 60. Post-Mortems
  61. 61. Show and Tell
  62. 62. What we wantManaging  flexibilityShared  ownershipAccountabilitySustainability
  63. 63. What we want ?Managing  flexibilityShared  ownershipAccountabilitySustainability
  64. 64. Laura CreekmorehUp://creekcontent.comlaura@creekcontent.com  @lauracreekmore

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