Business is going too far too fast, my ict infrastructure can't follow!
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Business is going too far too fast, my ict infrastructure can't follow!

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Presentation given to members of the Digital Business Club powered by L'Atelier BNP Paribas in Shanghai.

Presentation given to members of the Digital Business Club powered by L'Atelier BNP Paribas in Shanghai.

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Business is going too far too fast, my ict infrastructure can't follow! Presentation Transcript

  • 1. Business is going too far toofast, my ICT infrastructure cantfollow!Orange Business ServicesFrederic Gillant – Vice-President, Unified Communication & Collaboration, APAC28 September 2011, L’Atelier BNP Paribas, Shanghai
  • 2. ICT in Retail  The sexy stuff  The plumbing2 Business is going too fast France Telecom Group restricted
  • 3. ICT in Retail What for?  The sexy stuff – Enhance customer experience – Increase sales – Promote brand  The plumbing3 Business is going too fast France Telecom Group restricted
  • 4. ICT in Retail What for?  The sexy stuff – Enhance customer experience – Increase sales – Promote brand  The plumbing – Supply goods – Get the money in – Make profits (and pay taxes)4 Business is going too fast France Telecom Group restricted
  • 5. ICT in Retail Which Technologies?  The sexy stuff – Digital Signage – Easy Payment (cashless & contactless, NFC) – E-Commerce  The plumbing5 Business is going too fast France Telecom Group restricted
  • 6. ICT in Retail Which Technologies?  The sexy stuff – Digital Signage – Easy Payment (cashless & contactless, NFC) – E-Commerce  The plumbing – Store’s IT equipment – Stores connected to the network – Cloud/hosted applications6 Business is going too fast France Telecom Group restricted
  • 7. 2 Typical Retail Problems  My prices are high, competition surrounds me, my shops are empty, customer’s basket is to small!  The sexy stuff  Business is going too fast, I have to open 50 stores next year, ICT, real estate and logistics can’t follow!  The plumbing Where are you in China?7 Business is going too fast France Telecom Group restricted
  • 8. Open stores faster with some smart plumbing  Connect stores in 3 weeks to the network (instead of 3 months) provide temporary wireless WAN access up  stores connect to the IP to delivery of permanent access VPN network by using a cellular-enabled router and 3G mobile access data center  IPSec tunnel is established from this router to the IP VPN shared IP VPN gateway small and giving access to your VPN branch (any-to-any) offices mobile shared headquarters gateway  3G access is used when the IPSec tunnel primary line is under construction8 Business is going too fast France Telecom Group restricted
  • 9. You will open but also close stores (and reopen) Computing power and storage are an issue9 Business is going too fast France Telecom Group restricted
  • 10. You will open but also close stores (and reopen)  Go CLOUD to avoid managing computing and storage capacities Slow 3 Planned to depend on peak hourUsed amount General Construct 2 Actual Usage 1 Vainness Cost Expectation Usage Charges by actual used amount Time 10 Business is going too fast France Telecom Group restricted
  • 11. Enhance flows and supply chain  Use RFID and NFC – Faster payment at cashier – Brand authentication – no fakes! – In-store inventory – Asset tracking11 Business is going too fast France Telecom Group restricted
  • 12. Make your stores attractive (and train your sales)  Put some cool digital signage in them12 Business is going too fast France Telecom Group restricted
  • 13. AV equipment Playback User’s Content Interactivity Software Content Creation Server (Cloud possible) Intranet/internet Intranet/internet 3G 3G Mount/Stand & Design Sub-Systems Interactivity & Integration13 Business is going too fast France Telecom Group restricted
  • 14. Who is Orange?  A provider of Telecommunications for consumers  A provider of Telecommunications and IT services for enterprises  A retailer14 Business is going too fast France Telecom Group restricted
  • 15. Who is Orange in APAC?  largest in-country capillarity among all international carriers w/ 157 POPs in 101 cities in 40 countries & territories and dual backbone centers in key cities  international IP VPN reaching 24 countries in Asia Pacific, with 133 PoPs in 53 cities  fully resilient network infrastructure within Asia and to/from Europe and the USA – diverse cable paths linking APAC network  region HQ Singapore and 16 major sales offices  2,000+ MNC customers, of whom 800+ signed regional contracts in Asia Pacific  3,000+ staff covering 36 countries including 200 + sales professionals and 400+ IT, PS & Project specialists15 Business is going too fast France Telecom Group restricted
  • 16. thank youfrederic.gillant@orange.com Orange, the Orange mark and any other Orange product or service names referred to in this material are trade marks of Orange Personal Communications Services Limited. © Orange Personal Communications Services Limited. France Telecom Group restricted.