LaSalle Academy Resume Workshop


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Explores questions like: What should I include on my resume? Should I use a
resume template? What format is best? What do employers look for when
reading a resume?

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LaSalle Academy Resume Workshop

  1. 1. How to Format Your Resume To Land the Interview Presented by LaSalle Network
  2. 2. Introduction <ul><li>About LaSalle Network </li></ul><ul><li>An exact science…? </li></ul><ul><li>30 second “elevator pitch” </li></ul>Presented by LaSalle Network
  3. 3. Content <ul><li>Resume </li></ul><ul><ul><li>Do’s and Don’ts </li></ul></ul><ul><li>Review Sample Resumes </li></ul><ul><li>Your Resume and Accomplishments </li></ul><ul><li>Review </li></ul>Presented by LaSalle Network
  4. 4. Do’s and Don’ts <ul><li>Objective </li></ul><ul><li>Pronouns (“I”, “me”) </li></ul><ul><li>Action verbs and phrases </li></ul><ul><li>Spelling, grammar and punctuation </li></ul><ul><li>Highlight accomplishments </li></ul><ul><li>No periods </li></ul><ul><li>Subject-verb agreement </li></ul><ul><li>Quantify achievements (Ex. If research you helped conduct saved the university thousands of dollars, state it) </li></ul><ul><li>Tailored bullet points </li></ul><ul><li>Keywords from job description </li></ul><ul><li>Research industry trends </li></ul><ul><li>Attend associations </li></ul>Presented by LaSalle Network
  5. 5. Do’s and Don’ts <ul><li>Superlatives </li></ul><ul><li>Buzzwords </li></ul><ul><li>Bullet points that begin with a verb </li></ul><ul><li>“ References available upon request” </li></ul><ul><li>Proofread </li></ul><ul><li>Accurate contact information </li></ul><ul><li>Spend time on this…it will be worth it! </li></ul>Presented by LaSalle Network
  6. 6. Activity <ul><li>Review Sample Resumes: </li></ul><ul><li>Format </li></ul><ul><li>Consistency </li></ul><ul><li>Easy to read </li></ul><ul><li>Action verbs </li></ul><ul><li>Bullets </li></ul><ul><li>Spelling </li></ul><ul><li>Grammar </li></ul><ul><li>Verb tenses </li></ul><ul><li>Highlight achievements </li></ul><ul><li>GOOD VS. BAD? </li></ul><ul><li>WOULD YOU HIRE THIS PERSON? </li></ul>Presented by LaSalle Network
  7. 7. Sample Resumes <ul><li>Dwight Schrute </li></ul><ul><li>1720 Milwaukee Avenue </li></ul><ul><li>Chicago, IL 60613 </li></ul><ul><li>(773) 312-1222 </li></ul><ul><li>[email_address] </li></ul><ul><li>OBJECTIVE: A highly polished and well seasoned professional offering 10+yrs. Ofoutstanding leadership, business operations, communications, organizational skills and profound work ethic. Eager to learn and expand as well as enhance corporate image and management skills. </li></ul><ul><li>EXPIERIENCE: 5/2008-Present Landmark Merchant Solutions, Chicago, Il; Business to business sales of credit card processing. Reaching out to small to mid-sized companies offering the opportunity to change over to Landmark at no cost to them. Making over 200 calls each day, updating computer files, keeping records of each merchants choice. </li></ul><ul><li>2/2008 – 4/2008 NJW Associates Chicago, Il. Industry: Telecommunications Services customer service/collections Resolving collection issues via telecommunications, updating files ,skip tracing when necessary 3/2005 - 12/2007 CLP Trades Solutions Marietta, Ga. Industry: Construction - Residential & Commercial/Office client support specialist Managing customer accts..Supplying clients with the support needed for their projects. Recruiting skilled tradesmen to fill these needs. Implementing safety classes as well as testing the skill levels of tradesmen. Tracking progress of projects and employees. </li></ul><ul><li>7/2000 – 1/2005 Gutter Covers of America, Atlanta, Ga </li></ul><ul><li>Industry: Telemarketing – Supervisor </li></ul><ul><li>Fostered a virtual team infrastructure in order to promote overall efficiency and reduce problems. Resolved issues, tracked and managed the performance of subordinates. Additional responsibilities included consulting with 1 st line management regarding professional development, resource management, training, interpreting corporate policy, providing leadership, organizational skills and time management. </li></ul><ul><li>5/1993-8/1998 Blue Shield Blue Cross,Industry:Medical insurance. Customer service rep. inbound call center . Aided clients by resolving all concerns about policy and/or inquiries with medical policies. Updating files as needed, providing them with professional service. Keeping abreast of medical terminology. Implementing any changes to policies at clients request. Looking to up-grade policy at all times in a courteous, professional manner. </li></ul><ul><li>EDUCATION: Kennedy-King US-IL.-Chicago Some College Coursework Completed REFERENCES AVAILABLE UPON REQUEST </li></ul>Presented by LaSalle Network
  8. 8. Sample Resumes <ul><li>William Cosby </li></ul><ul><li>1234 W. Barry Street </li></ul><ul><li>Chicago, IL 60601 </li></ul><ul><li>312.419.1715 </li></ul><ul><li>[email_address] </li></ul><ul><li>Experience </li></ul><ul><li>Echo Global Logistics , Chicago, Illinois April 2008 – October 2008 </li></ul><ul><li>Business Development Representative </li></ul><ul><li>Negotiated with over 35 separate freight carriers to leverage the best pricing for </li></ul><ul><li>customers with various freight shipment needs </li></ul><ul><li>Managed accounts receivable for client base by communicating with customers </li></ul><ul><li>regarding their outstanding invoices and reconciling payments </li></ul><ul><li>Developed and maintained client portfolio through self-researched leads and excellent </li></ul><ul><li>customer service </li></ul><ul><li>Created daily sales reports on client business patterns and solutions to effectively move </li></ul><ul><li>forward with sales approach </li></ul><ul><li>CDW Corporation , Chicago, Illinois August 2005 – March 2008 </li></ul><ul><li>Small Business Account Manager </li></ul><ul><li>Built and maintained client base of over 250 small business accounts, resulting in </li></ul><ul><li>consistent achievement of sales goals </li></ul><ul><li>Supplied customers with limited, small business budgets with full IT solutions </li></ul><ul><li>Provided customer support by efficiently managing service issues, delivering effective </li></ul><ul><li>conflict resolution and ensuring 100% customer satisfaction </li></ul><ul><li>Communicated daily with customers via phone and email to establish strong </li></ul><ul><li>relationships, thus generating multiple ongoing business transactions </li></ul><ul><li>Target Greatland , Vernon Hills, Illinois August 1999 – May 2004 </li></ul><ul><li>Sales Associate </li></ul><ul><li>Developed communication, teamwork and leadership skills through assisting customers, </li></ul><ul><li>managing the register and training new associates </li></ul><ul><li>Learned to quickly adapt to new roles and increasing responsibility including managing </li></ul><ul><li>the in-house café and training new employees </li></ul><ul><li>Awarded national corporate scholarship for outstanding job performance </li></ul><ul><li>Education </li></ul><ul><li>Indiana University, Bloomington, Indiana May 2005 </li></ul><ul><li>Bachelor of Science in Kinesiology </li></ul><ul><li>Major: Sports Communication </li></ul><ul><li>Minor: Telecommunications </li></ul><ul><li>Computer Skills </li></ul><ul><li>Microsoft Word, Microsoft Excel, Sales Productivity Suite, AS400 </li></ul>Presented by LaSalle Network
  9. 9. Take Away <ul><li>Tailoring: Show them why you’re right for the job </li></ul><ul><li>SAME EXPERIENCE, DIFFERENT EMPHASIS </li></ul><ul><li>Small changes can make a huge difference in how you are viewed by an employer </li></ul><ul><li>Re-formatting, stressing and quantifying accomplishments based on employers’ requirements makes a big difference! </li></ul><ul><li>Show what you accomplished while carrying out duties </li></ul><ul><li>It only takes one mistake to send you to the “No” pile </li></ul><ul><li>YOUR RESUME IS KEY TO OBTAINING AN INTERVIEW! Spend time on it! </li></ul>Presented by LaSalle Network
  10. 10. Questions? <ul><li>Anything you hoped to learn that we did not cover? </li></ul>Presented by LaSalle Network
  11. 11. Presented by LaSalle Network Thank you! Contact Info: Megan Gentille Marketing Communications LaSalle Network [email_address] 312.419.1700
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