STEP #3: DEVELOP IMPRESSIVEPERSONALITY Are you neat? Are you careful about cleanliness? Appearance Do you have a good posture? Do you watch your facial expression? Do you have a ready SMILE? Do you have a weird manners?
STEP #3: DEVELOP IMPRESSIVEPERSONALITY Do you have pleasant modulated tone of voice? Are you smart to choose your words? Do you show interest in your expressions? Expressions
STEP #3: DEVELOP IMPRESSIVEPERSONALITY Have an effort to improve memory? Are you observant? Are you attentive? Are you mature? Are you understanding/thoughtful? Intelligence
STEP #3: DEVELOP IMPRESSIVEPERSONALITY Are you cool? Is your temper under control? Are you discipline yourself? Do you avoid self-pity? Emotions
STEP #3: DEVELOP IMPRESSIVEPERSONALITY Do you read books/mags? Do you attend course? Do you have knowledge of music or science? Do you have a hobby? Interests
STEP #3: DEVELOP IMPRESSIVEPERSONALITY Are you sympathetic? Are you thoughtful? Do you talk less and listen more? Do you try to help others as far as you can? Social adaptation
Verbal Impact What you sayVocal ImpactHow you say Visual Impact How you look
COMMITTED TO SERVE PASSIONATELYC AND SINCERELYA ATTENTIVER RESPONSIVE AND DON’T DELAY ENTHUSIASTICE
Let’s discuss …WHAT ATTEMPT CAN YOU & YOUR DEPARTMENTTO MAKE YOUR GUESTS HAPPIER AND SURPRISEYOUR SERVICE?? Be everywhere, do everything, and never fail to astonish the customer. Macys Motto
A particular slide catching your eye?
Clipping is a handy way to collect important slides you want to go back to later.