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Intro to the 7 essentials of customer experience

by on May 13, 2012

  • 648 views

Slides from my talk with @colfelt at design thinking drinks in November 2011 about 7 heuristics for good customer experience

Slides from my talk with @colfelt at design thinking drinks in November 2011 about 7 heuristics for good customer experience

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Intro to the 7 essentials of customer experience Intro to the 7 essentials of customer experience Presentation Transcript