About North America Product Business Unit Leader
Managed & advised cross-functional teams to deliver business performance, customer satisfaction, and product strategy for eBay Payments (i.e. shopping cart, checkout, installments) & Customer Connection (i.e. My eBay, Sign-in, Customer Registration) across mobile and site experiences.
• Explore new market opportunities, represent customer’s voice, survey competitive landscape, define success goals and metrics, and make strategic business & product recommendations to advance product roadmap and improve conversion (+2% checkout), lower operational costs (-33% defects), and delight buyers (NPS score)
• Collaborate with cross-functional produc...