Introducing Labgroup

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With more than 35 years history, Labgroup offers extensive solutions in the area of Information Lifecycle Management, such as archiving, document digitization and content management. Our goal is to help our partners to better manage their documents and data in order to gain a competitive advantage and to be fully business compliant.

Our key customers are major financial institutions, insurance companies, public institutions as well as small-and-medium businesses (SMB) from various sectors. We are always committed to deliver the highest quality and security standards, as well as exceptional customer service and support.

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Introducing Labgroup

  1. 1. Introducing Labgroup Corporate Presentation
  2. 2. Our Purpose Your Documents. Your data. Our Business. © Labgroup 2013
  3. 3. Our Mission>Address every client requirement with urgency and manage each activity to conclusion>Continually introduce new, high quality and innovative products and services designed to increase the competitiveness of our clients>Encourage risk taking, creativity, fairness and teamwork in an environment of mutual respect and commitment © Labgroup 2013
  4. 4. Our History Scanning Online Disaster Information Indexing Backup Recovery Lifecycle Mgmt Services Services Services Solutions Office Office DUBLIN GIBRALTAR Datacenter Datacenter MUNSBACH CONTERN PSF Status 29-1, 3 & 4 © Labgroup 2013
  5. 5. Our Key Figures> 2011 turnover 10 Mio €> Staff: 70+> Stored pages: 1 500 000 000+> Images & hosted documents: 45 000 000+> Personalised storage area: 3 000 m2> Centralised storage area: 27 000 m2> Operational locations in Luxembourg: 7> Offices abroad: Gibraltar Dublin , © Labgroup 2013
  6. 6. Our Assurance> Support PSF status following Ministerial Agreement: • Lab Document Vault PSF S.A. (created in 2004) – “Client Communication Agent” (29-1) • Lab DataVault PSF S.A. (created in 2009) – “Client Communication Agent” (29-1) – “System Operator” (Primary: 29-3 & Secondary: 29-4)> ISO 9001:2008 certification> ISO 27001 certification in progress, for all businesses> Application for accreditation as Prestataire de Services de Dématérialisation et de Conservation (PSDC) © Labgroup 2013
  7. 7. Our ExpertiseInformation Lifecycle Management comprises the policies,processes, practices & tools used to align the business valueof information with the most appropriate & cost effective ITinfrastructure from the time information is conceived…through its final disposition.Information is aligned with business processes throughmanagement policies & service levels associated withapplications, metadata, information, & data.The Storage Networking Industry Association (SNIA – 2004) © Labgroup 2013
  8. 8. Our ExpertiseYour Documents. Your data. From creation to destruction…across technological generation changes Content ManagementContent Validation End of Technological Privacy Need End ofcreation of content frequent use obsolescence protection of proof retention Capture Storage Batch Certified partial De-archive Certified of record SLA change migration destruction w/ legal value destruction Record Management / Legal archiving e.g. scanning Media, Media, format, or definitive of paper latency… system, algorithm preservation © Labgroup 2013
  9. 9. Our Vision of ILMBusiness Process Optimisation …through Business Process Outsourcing STORE SHARE CREATE CAPTURE ARCHIVE PROCESS DE-ARCHIVE DESTROY ANONYMIZE © Labgroup 2013
  10. 10. Our unique value propositionBusiness Process Optimisation …through relevance of information management per type • Paperless processing & archiving • Scan to use (digitization of processes) • Scan to store (digitization of documents) • Paper-based processing & archiving © Labgroup 2013
  11. 11. Our Methodology (ISO 15489)Preparation Inception Application Integration Production• Assessment of the • Identification of • Selection of a type • Software • Configuration of existing storage the legal & adm. of documents integration the archival system and/or archival requirements • Declination of the • Configuration of • User training systems • Formulation of archival policy the archival system • User support• Identification of compliant archival • Formulation of • Negotiation of the • Change the legal & adm. policy criteria for: Submission requirements management • Validation of the • Classification Agreement (SLA)• Gap analysis archival policy • Indexation • Formulation of the • Validation of the • Retention Submission Submission• Appreciation of • Inventory of all • Restitution Agreement (SLA) Agreement (SLA) exposure to risks types of documents • Restoration • Testing end-to-end • Reporting• Prioritization of recommendations © Labgroup 2013
  12. 12. Our Commitment Software Hardware Suppliers Suppliers Device Operators Providers BusinessConsultants Design, deliver & maintain YOUR custom solution with providers and suppliers, CUSTOMER assuming the primary responsibility in SLA/SLM © Labgroup 2013
  13. 13. Our PortfolioSolutions Products & Services>Archiving >Consulting & Coaching>Digitisation >Backup online>Content Management >Backup media management>Private Cloud Computing >Data preservation>Datacenter concierge >Cumulus in the cloud >In-house archive management >Document compliance >Email archiving >Assured Destruction © Labgroup 2013
  14. 14. Our Document Management Services1) Storage • Depots equipped to latest specifications • Main depot in Contern (15 000m2) • Equipped with latest 24x7 monitoring systems2) Collection & Retrieval • Documents are collected then stored and the inventory database is updated every day • Clients use ArcStore to search, identify and request deliveries electronically • 20 vehicles operating in Luxembourg on a daily basis © Labgroup 2013
  15. 15. Our Document Management Services3) Document destruction • End of retention period searches via ArcStore • On-site destruction • Supervised/certified destruction at Lab • Container collection service © Labgroup 2013
  16. 16. Our Document Imaging Services> Batch scanning & indexing: – Single document scanning & indexing – Scanning on demand – All images are hosted at the Lab Datacentre and replicated to LuxConnect Bettembourg – Images are viewed via Labs web application ArcStore – ArcStore is updated daily with all new scanned images © Labgroup 2013
  17. 17. Our ArcStore Software> Easy to use browser-based software> No installation required> Indexes kept in central database at Lab> State of the art security and backups> Offers self-indexing module for client> Easy label creation> Report generation © Labgroup 2013
  18. 18. Our Record Management Services> Storage Optimization – offload primary storage to free up space for active data and reduce the size, time and costs of monthly full backups> Regulatory & Corporate Compliance – comply with governmental regulatory requirements including HIPPA, SOX and SEC-17. Enforce company data retention, privacy and protection policies> Long-Term Archive – store managed data for days or decades with unsurpassed integrity and protection in an easy to administer system that resides on-premise, in the cloud, or both. © Labgroup 2013
  19. 19. Our Record Management ServicesThere is some data that is too important to lose,too private to be seen and too critical to betampered with… © Labgroup 2013
  20. 20. Our Online Backup Services>Secure and automated off-site backups of customer data through the internet or VPN>Alternative to Traditional Tape Backup>No hardware purchase needed>Highly secure>Dedicated customer and technical support 15 14 13 12 11 10 9 8 5 4 3 2 1 0 oo oo oo oo oo oo oo oo oo oo oo oo oo oo PowerVault 220S 15 14 13 12 11 10 9 8 5 4 3 2 1 0 oo oo oo oo oo oo oo oo oo oo oo oo oo oo PowerVault 220S 15 14 13 12 11 10 9 8 5 4 3 2 1 0 oo oo oo oo oo oo oo oo oo oo oo oo oo oo PowerVault 220S 15 14 13 12 11 10 9 8 5 4 3 2 1 0 oo oo oo oo oo oo oo oo oo oo oo oo oo oo PowerVault 220S © Labgroup 2013
  21. 21. Our Disaster Recovery Services © Labgroup 2013
  22. 22. ContactLabgroup2-4 rue Edmond ReuterL-5326 CONTERNT : +352 350 22 21info@labgroup.comwww.labgroup.com © Labgroup 2013

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