New work habits

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New work habits

  1. 1. New Work Habits in The New Millennium in A Radically Changing World <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul>
  2. 2. Introduction <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>New Work Habits for a Radically Changing World </li></ul><ul><li>The shift to an entirely new economy and new age require vastly different approach in the way organisations operate. </li></ul><ul><li>Work is going global . </li></ul><ul><li>Economy shifting towards services and knowledge work . </li></ul><ul><li>The world rewards only those who catch on what is happening , invest energy in finding and seizing the opportunities brought about by change. </li></ul>
  3. 3. 1. Become a Quick Change Artist <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Career opportunities come when you align immediately with new organisational needs and realities:- </li></ul><ul><li>Managing perpetual motion and mobility , </li></ul><ul><li>Restructure , outsource, downsize, subcontract and form new alliances, </li></ul><ul><li>Constantly realigning duties, </li></ul><ul><li>Personal responsibility for adapting to change . </li></ul>
  4. 4. 2. Commit Fully to Your Job <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Marketplace demands more from the organisation itself. Expect the employer to expect more from you! </li></ul><ul><li>Speed is essential, </li></ul><ul><li>Employment of high performance people, </li></ul><ul><li>Do more - faster and better - with less, </li></ul><ul><li>Recommits quickly when change reshapes your work, </li></ul><ul><li>Strong job commitment empowers and brings job satisfaction. </li></ul>
  5. 5. 3. Speed Up! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Slow kills companies - means the death of many careers. </li></ul><ul><li>Decentralise , delegate decision-making power, </li></ul><ul><li>Erase boundaries between different parts of the organisation, </li></ul><ul><li>Work flows seamlessly and swiftly, </li></ul><ul><li>Lean, agile and quick to respond, </li></ul><ul><li>Learn to fail fast, fix it, and race on! </li></ul><ul><li>Seek radical breakthroughs - quantum leaps, </li></ul><ul><li>Develop a reputation as one who pushes the change process along. </li></ul>
  6. 6. 4. Accept Ambiguity & Uncertainty <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>New expectations, shifting priorities, and different reporting relationships - expect: </li></ul><ul><li>Vaguely defined role , constantly altered assignments, </li></ul><ul><li>Open-ended issues, unanswered questions, and a fluid set of responsibilities , </li></ul><ul><li>Learn to create role clarity for yourself, </li></ul><ul><li>Personal responsibility for figuring the top priorities, then point yourself in that direction, </li></ul><ul><li>Alignment of efforts with the organisation’s larger plan, </li></ul><ul><li>Tolerance of ambiguity and uncertainty as a “critical skill”, </li></ul><ul><li>Ability to improvise - and reduce it to an art form. </li></ul>
  7. 7. 5. Behave Like You are in Business Yourself! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Your employer wants you to act like an owner! </li></ul><ul><li>Organisations are breaking into bits and getting flatter , </li></ul><ul><li>Less hierarchy , fewer layers, </li></ul><ul><li>Small scale, decentralised business units - “mini-enterprises” or “ self-contained work groups ”, </li></ul><ul><li>Entrepreneurial style, </li></ul><ul><li>Decisions made by people closest to the information, </li></ul><ul><li>Self-directed teams and Empowered employees , </li></ul><ul><li>“ Personally” cut costs, serve the customer better, improve productivity, and innovate for commercial success and add directly to the financial health, </li></ul><ul><li>Build your own business, uphold your reputation. </li></ul>
  8. 8. 6. Stay in School! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Today’s world takes no pity on the person who gets lazy about learning! </li></ul><ul><li>Take personal responsibility for continuing your education , </li></ul><ul><li>Constantly adapt to new products and techniques, </li></ul><ul><li>Constantly retool ourselves, become perpetual students, or risk becoming obsolete, </li></ul><ul><li>Invest in your own growth , development, and self-renewal, </li></ul><ul><li>Future employability depends on you having relentless drive to update credentials, acquire new skills, and stay abreast of what’s happening in your field, </li></ul><ul><li>Homework - studying on your own - become routine, </li></ul><ul><li>Accept lateral moves that broaden you, </li></ul><ul><li>Develop a better package of knowledge and skills than the next person - the more you know how to do, and the better you do it, the more valuable you become. </li></ul>
  9. 9. 7. Hold Yourself Accountable for Results! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Organisations are insisting on new levels of accountability in their employees - Responsibility, power, and authority are being pushed down to the lowest levels. </li></ul><ul><li>You have to stand accountable for results , </li></ul><ul><li>Careers carry more personal exposures , </li></ul><ul><li>Individual employee will get measured by the work group’s collective results, </li></ul><ul><li>Self directed teams, empowered employees and “ boundaryless ” organisation, </li></ul><ul><li>Learn to work across departmental boundaries, avoid turf issues, combine efforts seamlessly with others, </li></ul><ul><li>Concentrate on outcomes - avoid low pay-off work routines, streamline approach, eliminate unnecessary steps, get rid of unjustifiable tasks, </li></ul><ul><li>Drive the organisation directly toward the outcomes that count the most. </li></ul>
  10. 10. 8. Add Value! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Make sure you contribute more than you cost ! </li></ul><ul><li>Experience may count for something if it makes you worth more to your employer today, </li></ul><ul><li>Do not confuse longevity with loyalty, </li></ul><ul><li>It’s your contribution that counts, not the hours (or years) you put in or how busy you are, </li></ul><ul><li>Think of being paid for performance - for the value you add , rather than tenure, good intentions, or activity level, </li></ul><ul><li>Add enough value so that everyone can see that something very important would be missing if you left ! </li></ul>
  11. 11. 9. See Yourself As a Service Centre! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Your job security depends on how valuable you are to your customers ! </li></ul><ul><li>Need an in-depth feel for your targetted market, </li></ul><ul><li>Sharpen your insights into your personal “marketplace”, </li></ul><ul><li>Focus on whom you are supposed to serve inside the organisation, </li></ul><ul><li>You are actually in competition with external providers who offer the same service, whether you realise it or not!, </li></ul><ul><li>Seek regular direct contact, build strong relationship, deliver highest quality service possible, anticipate needs, develop reputation for responsiveness for your customers, </li></ul><ul><li>Customers are your source of job security. </li></ul>
  12. 12. 10. Manage Your Own Morale! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Fallacy - “Higher Management is accountable for employee morale”. </li></ul><ul><li>Nobody is well served by this reasoning, </li></ul><ul><li>Give the average individual a lot more credit for being able to manage his or her own morale , </li></ul><ul><li>If you put someone else in charge of your morale, you disempower yourself, </li></ul><ul><li>Assign yourself personal responsibility for attitude control , </li></ul><ul><li>Accept change as an exercise that, though sometimes painful, helps build more emotional muscle . </li></ul>
  13. 13. 11. Practice Kaizen! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Organisation cannot improve unless its people do ! Continuous improvement - Kaizen - offers the best insurance for both your career and the organisation. </li></ul><ul><li>Reaching, stretching to outdo yesterday, </li></ul><ul><li>If every employee constantly keeps an eye out for improvements , major innovations are more likely to occur, </li></ul><ul><li>“ Good Quality is a stupid idea! The only thing that counts is your quality getting better at a more rapid rate than your principal competitors ”, </li></ul><ul><li>Nobody can afford to rest on reputation anymore, every single employee must assume personal responsibility for upgrading his or her job performance, </li></ul><ul><li>Your skills should be in a constant state of renewal . </li></ul>
  14. 14. 12. Be a Fixer, not a Finger Pointer! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Build a name for yourself as a problem solver , and you will be a valuable person to have around. </li></ul><ul><li>Organisations need people who can take care of problems , not merely point them out, </li></ul><ul><li>So long as we search beyond ourselves for solutions, we disempower ourselves </li></ul><ul><li>The organisation’s values grow out of individual employees’ values , </li></ul><ul><li>Assume ownership of problems. Let solutions start with you! </li></ul>
  15. 15. 13. Alter Your Expectations! <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul><ul><li>Organisations can’t stop the world from changing. The best they can do is adapt . </li></ul><ul><li>Do not count on work history to qualify for a promising career future, </li></ul><ul><li>Do not assume that you are automatically “entitled” to pay increases, promotions, or even your job …. Even if you perform well, </li></ul><ul><li>High-velocity change has eliminated the need for many jobs, </li></ul><ul><li>You need to reframe your relationship with the organisation, subsequently with the customers and competitors, </li></ul><ul><li>Constantly upgrade your skills, stay flexible, and NEVER think that the employer will protect your future!, </li></ul><ul><li>Take personal responsibility for your career , put faith in the future and in yourself, embrace change and develop the work habits you need for job success in the Information Age. </li></ul>
  16. 16. I hope Your Can Understand What is required in the Challenging World Today <ul><li>UNTUK MEMASTIKAN KEBOLEHPERCAYAAN, KEBOLEHHARAPAN, DAN KECERMELANGAN. </li></ul><ul><li>TIDAK BERTOLAK ANSUR TERHADAP PIAWAIAN KUALITI, PRODUCT, INFRASTRUKTUR DAN PERKHIDMATAN DIDALAM SEMUA USAHA DAN PENGENDALIAN PERNIAGAAN. </li></ul><ul><li>UNTUK MEMEPERKUKUHKAN OPERASI DAN MEMPASTIKAN KEUNTUNGAN KEPADA PEMEGANG SAHAM DAN RAKAN KONGSI. </li></ul>

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