0
SPEAK
WITH
IMPACT
PROGRAM
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturin...
INTRODUCTION
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing 7 - 38 - 55...
INTRODUCTION
3 ©
DKD
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing
4 ©
DKDWhat makes the Individual Stand Out!
INTRODUCTION
5 ©
DKDThis is not what we want!
INTRODUCTION
6 ©
DKDThis is not what we want!
INTRODUCTION
7 ©
DKD
HIGH IMPACT PRESENTATION
Why is Presentation Important and Necessary?
INTRODUCTION
8 ©
DKDWhy is Presentation Important and Necessary?
INTRODUCTION
9 ©
DKDWhy is Presentation Important and Necessary?
INTRODUCTION
10 ©
DKDWhy is Presentation Important and Necessary?
INTRODUCTION
11 ©
DKD
INTRODUCTION
How to Ensure Presentation is Effective?
12 ©
DKDHow to Ensure Presentation is Effective?
INTRODUCTION
13 ©
DKDHow to Ensure Presentation is Effective?
INTRODUCTION
14 ©
DKDWhat to look out for?
INTRODUCTION
15 ©
DKDBefore Presenting …
INTRODUCTION
16 ©
DKDSUMMARY
INTRODUCTION
HIGH IMPACT
PRESENTATION
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing...
18 Subtle Difference between Public Speaking & PresentationSubtle Difference between Public Speaking & Presentation
PUBLIC...
19
“I have a Dream …”
6 Main Reasons Why We Speak to an Audience6 Main Reasons Why We Speak to an Audience
QUESTIONS IN TH...
20
To INFORM/ANNOUNCE
• Teaching, imparting knowledge
• Communicating updates,
progress or status
To SELL
• Peddle a Produ...
21
THE COMMON MISTAKES
10 Common mistakes in delivering a Speech or Presentation10 Common mistakes in delivering a Speech ...
PERSPECTIVE
ON
PRESENTATION
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufactur...
23 4 Basic Responsibilities of a Speaker4 Basic Responsibilities of a Speaker
1
PREPARE
2
STAND UP
3
SPEAK UP
4
SHUT UP
• ...
24 A PASSION TO SHAREA PASSION TO SHARE
PREPARING YOURSELF AS A SPEAKER
DEVELOP AN INTEREST TO SHARE YOUR AREADEVELOP AN I...
25 ““WALK THE TALK” & REMAIN IN CONTROLWALK THE TALK” & REMAIN IN CONTROL
VALUES OF A GREAT SPEAKER
INTEGRITYINTEGRITY
Con...
26 10 SECRETS OF BEING A GREAT SPEAKER10 SECRETS OF BEING A GREAT SPEAKER
SECRETS OF BEING A GREAT SPEAKER
SECRET # 1
Trea...
PREPARATION
BEFORE
A
PRESENTATION
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manu...
28 A TYPICAL CHECKLIST …A TYPICAL CHECKLIST …
THE PREPARATION BEFORE A PRESENTATION
AnAn excellent presentationexcellent p...
29 CHECKLIST #1 …CHECKLIST #1 …
WHAT IS THE TOPIC?
TOPICTOPIC
•Must be somethingMust be something close to your heartclose...
30 CHECKLIST #2 …CHECKLIST #2 …
WHAT IS THE PURPOSE OF THE PRESENTATION?
PURPOSEPURPOSE
•The purposeThe purpose must be cl...
31 CHECKLIST #3 …CHECKLIST #3 …
WHAT DOES THE CLIENT WANT?
CLIENT NEEDSCLIENT NEEDS
•The purposeThe purpose must be clearm...
32 CHECKLIST #4 …CHECKLIST #4 …
WHEN WILL YOU BE SPEAKING?
WHEN?WHEN?
•Then You will know how muchThen You will know how m...
33 CHECKLIST #5 …CHECKLIST #5 …
HOW MUCH TIME ARE YOU GIVEN TO SPEAK?
HOW MUCH TIME?HOW MUCH TIME?
•TheThe ShorterShorter ...
34 CHECKLIST #6 …CHECKLIST #6 …
WHO ARE YOUR AUDIENCE? WHO ELSE WILL BE
ATTENDING?
AUDIENCEAUDIENCE
•YourYour AudienceAudi...
35 CHECKLIST #7 …CHECKLIST #7 …
WHERE IS THE LOCATION?
LOCATIONLOCATION
•The locationThe location determines your approach...
36 CHECKLIST #8 …CHECKLIST #8 …
WHAT IS THE BEST METHODOLOGY TO DELIVER A
PRESENTATION?
METHODOLOGYMETHODOLOGY
•The best m...
37 CHECKLIST #9 …CHECKLIST #9 …
WHAT KIND OF RESEARCH DO YOU NEED TO DO?
RESEARCHRESEARCH
•Kind and depth depends on theKi...
DESIGNING
YOUR
SPEECH
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing 7 ...
39 OPEN YOUR SPEECH POWERFULLY!OPEN YOUR SPEECH POWERFULLY!
DESIGNING YOUR SPEECH
OPENING THE SPEECH
•Open Your Speech Pow...
40 OPEN YOUR SPEECH POWERFULLY!OPEN YOUR SPEECH POWERFULLY!
DESIGNING YOUR SPEECH
OPENING THE SPEECH
• Did the opening cre...
41 END YOUR SPEECH WITH IMPACT!END YOUR SPEECH WITH IMPACT!
DESIGNING YOUR SPEECH
ENDING THE SPEECH
•End Your Speech with ...
42 THE SPEECH STRUCTURETHE SPEECH STRUCTURE
DESIGNING YOUR SPEECH
STRUCTURE
•The Speech Structure
• STRUCTURE 1:
1. P: POI...
43 THE SPEECH STRUCTURETHE SPEECH STRUCTURE
DESIGNING YOUR SPEECH
STRUCTURE
P.R.E.P.P.R.E.P.
©
DKD
44 THE SPEECH STRUCTURETHE SPEECH STRUCTURE
DESIGNING YOUR SPEECH
STRUCTURE
8 POINT STRUCTURE8 POINT STRUCTURE
©
DKD
DELIVERY
SKILLS
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing 7 - 38 -...
46 THE DELIVERY SKILLSTHE DELIVERY SKILLS
SKILLS ESSENTIAL FOR GOOD PRESENTATIONS
FACIAL EXPRESSIONS & EMOTIONS
•Facial Ex...
47 THE DELIVERY SKILLSTHE DELIVERY SKILLS
SKILLS ESSENTIAL FOR GOOD PRESENTATIONS
HAND GESTURES
•A World of Difference bet...
48 THE DELIVERY SKILLSTHE DELIVERY SKILLS
SKILLS ESSENTIAL FOR GOOD PRESENTATIONS
BODY POSTURE
•A Great Trainer or Speaker...
49 THE DELIVERY SKILLSTHE DELIVERY SKILLS
SKILLS ESSENTIAL FOR GOOD PRESENTATIONS
EYE CONTACT
•Eye contact means Connectio...
50 THE DELIVERY SKILLSTHE DELIVERY SKILLS
SKILLS ESSENTIAL FOR GOOD PRESENTATIONS
VOICE VARIETY
•Make maximum use of your ...
51 THE DELIVERY SKILLSTHE DELIVERY SKILLS
SKILLS ESSENTIAL FOR GOOD PRESENTATIONS
POSITIONING & MOVEMENT
•You move because...
DEVELOPING
THE ULTIMATE
CONFIDENCE
AND
MANAGING
YOUR FEAR
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of Manuf...
53 DEVELOPING CONFIDENCE & MANAGING FEARDEVELOPING CONFIDENCE & MANAGING FEAR
MANAGING FEAR
OVERCOMING STAGE FRIGHT
©
DKD
...
54 DEVELOPING CONFIDENCE & MANAGING FEARDEVELOPING CONFIDENCE & MANAGING FEAR
MANAGING FEAR
OVERCOMING STAGE FRIGHT
©
DKD
...
55 DEVELOPING CONFIDENCE & MANAGING FEARDEVELOPING CONFIDENCE & MANAGING FEAR
MANAGING FEAR
DEVELOPING CONFIDENCE
©
DKD
Pr...
COLOR YOUR
PRESENTATION
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing ...
57 COLOR YOUR PRESENTATIONCOLOR YOUR PRESENTATION
EXCITE YOUR PRESENTATION
VARIETY OF SPICES & CONDIMENTS
©
DKD
Analogies
...
SPEAKING
WITH
AN
IMPACT
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing ...
59 SPEAK WITH AN IMPACT!SPEAK WITH AN IMPACT!
IMPACT
WHAT IS AN IMPACT?
©
DKD
•To Speak with Impact, the 5To Speak with Im...
1.1.CONVICTION –CONVICTION – belief, whole-belief, whole-
heartednessheartedness
2.2.INTENTION TO SHARE –INTENTION TO SHAR...
9
SECRETS
OF
HANDLING
QUESTIONS
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufa...
R –R – RecognizeRecognize the Personthe Person
R –R – RepeatRepeat the Questionthe Question
R –R – RewardReward with Compl...
Involving the Audience toInvolving the Audience to
answering the difficultanswering the difficult
question that you are no...
END
Kamarulzaman Darus, PJNKamarulzaman Darus, PJN
Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA
L
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  1. 1. SPEAK WITH IMPACT PROGRAM Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing A Course for Executives 7 - 38 - 55 VERBA L
  2. 2. INTRODUCTION Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  3. 3. INTRODUCTION 3 © DKD Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing
  4. 4. 4 © DKDWhat makes the Individual Stand Out! INTRODUCTION
  5. 5. 5 © DKDThis is not what we want! INTRODUCTION
  6. 6. 6 © DKDThis is not what we want! INTRODUCTION
  7. 7. 7 © DKD HIGH IMPACT PRESENTATION Why is Presentation Important and Necessary? INTRODUCTION
  8. 8. 8 © DKDWhy is Presentation Important and Necessary? INTRODUCTION
  9. 9. 9 © DKDWhy is Presentation Important and Necessary? INTRODUCTION
  10. 10. 10 © DKDWhy is Presentation Important and Necessary? INTRODUCTION
  11. 11. 11 © DKD INTRODUCTION How to Ensure Presentation is Effective?
  12. 12. 12 © DKDHow to Ensure Presentation is Effective? INTRODUCTION
  13. 13. 13 © DKDHow to Ensure Presentation is Effective? INTRODUCTION
  14. 14. 14 © DKDWhat to look out for? INTRODUCTION
  15. 15. 15 © DKDBefore Presenting … INTRODUCTION
  16. 16. 16 © DKDSUMMARY INTRODUCTION
  17. 17. HIGH IMPACT PRESENTATION Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  18. 18. 18 Subtle Difference between Public Speaking & PresentationSubtle Difference between Public Speaking & Presentation PUBLIC SPEAKING vs. PRESENTATION Public Speaking • A speech addressed to a group of five or more • Structured & deliberate manner • To inform, influence or entertain i.e.: • Motivational speaking, • Leadership / Personal development • Business / Customer service, • Mass communication, etc. • No visual aids Presentation • The practice of showing and explaining the content of a topic to an audience or learner. • Structured & deliberate manner • With visual aids and props: • Flip charts • PowerPoint • Posters • Products • Video Clips etc. © DKD
  19. 19. 19 “I have a Dream …” 6 Main Reasons Why We Speak to an Audience6 Main Reasons Why We Speak to an Audience QUESTIONS IN THE AUDIENCE MIND KNOWING YOUR AUDIENCE’S EXPECTATIONS HELP IN PREPARING YOUR SPEECH / PRESENTATION  Why must I attend this presentation?Why must I attend this presentation?  What do I get / gain?What do I get / gain?  Is it related to me?Is it related to me?  Is it going to be boring / interesting?Is it going to be boring / interesting?  Is it relevant?Is it relevant?  Is the speaker good?Is the speaker good?  Am I going to have fun?Am I going to have fun?  Is it worth listening?Is it worth listening? © DKD
  20. 20. 20 To INFORM/ANNOUNCE • Teaching, imparting knowledge • Communicating updates, progress or status To SELL • Peddle a Product or Service To MOTIVATE / INSPIRE • Convey stimulating and instigating message To ENTERTAIN • Sharing of Experiences To LEAD • Guiding, directing , command and control To CONVINCE • Persuade, prove, establish and satisfy Never, Never, Never, Never, Give Up! “I have a Dream …”iPad – I want one! “One small step for Man, One Giant step for Mankind!” 6 Main Reasons Why We Speak to an Audience6 Main Reasons Why We Speak to an Audience WHY SPEAK TO AN AUDIENCE? “Here’s ……….. Johnny!” Vision 2020 © DKD
  21. 21. 21 THE COMMON MISTAKES 10 Common mistakes in delivering a Speech or Presentation10 Common mistakes in delivering a Speech or Presentation 1 LACK OF PREPARATION 2 LACK OF STRUCTURE 3 LACK OF DESIRE TO SHARE 4 LACK OF CREDIBILITY 5 LACK OF CONFIDENCE • Nervous • Not in control • Waste time • Create confusion • Unorganized manner • Preview – Tell - Review • Boring • Non-cognitive • No excitement • First-hand experience • Proven success • “Earn the Right!” • Research • Practice • Strong Self- Belief • Skills 6 LACK OF CONNECTION WITH AUDIENCE 7 LACK OF EYE CONTACT 8 LACK OF TIME MANAGEMENT 9 LACK OF APPROPRIATE PACING 10 LACK OF INTEREST • Interaction • Focus • Look at the audience • Pay attention to them • On time, don’t drag • Don’t bore the audience • Appropriate gestures • Correct emphasis • Proper timing • Practice … practice … practice • Show your passion © DKD
  22. 22. PERSPECTIVE ON PRESENTATION Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  23. 23. 23 4 Basic Responsibilities of a Speaker4 Basic Responsibilities of a Speaker 1 PREPARE 2 STAND UP 3 SPEAK UP 4 SHUT UP • Research • Decides how to deliver: • Time • Material • Methodology • Visual Aids • Props • Walk on stage and face the audience • Be confident and full of desire • Show time! • Express your thoughts and what is in your heart! • Be passionate • Use these aids (Time, Material, Visuals and Props) properly. • Ensure you use only the allocated time • Do not wander • Don’t deprive other speakers of their opportunity! PERSPECTIVE ON PRESENTATION © DKD
  24. 24. 24 A PASSION TO SHAREA PASSION TO SHARE PREPARING YOURSELF AS A SPEAKER DEVELOP AN INTEREST TO SHARE YOUR AREADEVELOP AN INTEREST TO SHARE YOUR AREA OF EXPERTISE OR AUTHORITYOF EXPERTISE OR AUTHORITY AnAn authority or expertiseauthority or expertise is someoneis someone widely recognizedwidely recognized asas aa reliable sourcereliable source ofof technique or skilltechnique or skill a specifica specific well-distinguishedwell-distinguished domaindomain.. AnAn authority or expertauthority or expert, more generally, is a person with, more generally, is a person with extensive knowledgeextensive knowledge or abilityor ability based onbased on researchresearch,, experienceexperience, or, or occupationoccupation and in aand in a particular area of studyparticular area of study.. AA singersinger can talk aboutcan talk about singingsinging, an, an engineerengineer cancan talk abouttalk about engineeringengineering, a, a salesmansalesman can talk aboutcan talk about sellingselling etc.etc. © DKD
  25. 25. 25 ““WALK THE TALK” & REMAIN IN CONTROLWALK THE TALK” & REMAIN IN CONTROL VALUES OF A GREAT SPEAKER INTEGRITYINTEGRITY Consistency of actions, values, methods, measures, principles, expectations and outcomes. Integrity is regarded as the quality of having an intuitive sense of honesty and truthfulness in regard to the motivations for one's actions PROFESSIONALISMPROFESSIONALISM Ability to deal with professional situations without emotion, and base business-related interactions on intellect, industry, and experience. Maintain focus, with a sense of urgency, and accept responsibility on a path toward a specific goal. In the process, you maintain respect for your superiors, peers, and subordinates as well as respect them as human beings. © DKD
  26. 26. 26 10 SECRETS OF BEING A GREAT SPEAKER10 SECRETS OF BEING A GREAT SPEAKER SECRETS OF BEING A GREAT SPEAKER SECRET # 1 Treat Everyone in the Audience as Important SECRET # 2 Dress Consistently SECRET # 3 Be Punctual SECRET # 4 Get Paid for Speaking SECRET # 5 Train to be a Professional • Pay equal attention to each every one. • Make them interested! • Your attire should reflect your speech. • Dress appropriately. • It is expected that the speaker to be early. • Being punctual is always a good thing! • No reason to speak for free. • Give more value in return! • Practice via OJT or engagements • Be flexible and be prepared for any eventualities! SECRET # 6 Rest well one day before speaking SECRET # 7 Familiarize yourself with your Notes SECRET # 8 Over prepare but deliver just enough SECRET # 9 Continuous learning SECRET # 10 Reward yourself after a job well done • Need a lot of energy and focus. • The mind must be alert! • Assimilate the speech internally. • Ensure the notes reflect the speech. • Prepare more than required. • Deliver with clarity, conviction and power! • “The day you stop learning, is the day you should stop training” • Kaizen … improvise! • Reward so you look forward for the next presentation! © DKD
  27. 27. PREPARATION BEFORE A PRESENTATION Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  28. 28. 28 A TYPICAL CHECKLIST …A TYPICAL CHECKLIST … THE PREPARATION BEFORE A PRESENTATION AnAn excellent presentationexcellent presentation requires a lot ofrequires a lot of hardhard workwork!! CHECKLISTCHECKLIST 1.1.What is theWhat is the TopicTopic?? 2.2.What is theWhat is the PurposePurpose of the Presentation?of the Presentation? 3.3.What does the Client want toWhat does the Client want to AchieveAchieve?? 4.4.WhenWhen will You be Speaking?will You be Speaking? 5.5.How muchHow much TimeTime are You Given to Speak?are You Given to Speak? 6.6.Who is YourWho is Your AudienceAudience? Who else will be? Who else will be Attending?Attending? 7.7.Where is theWhere is the LocationLocation?? 8.8.What is the bestWhat is the best MethodologyMethodology to Deliverto Deliver Your Presentation?Your Presentation? 9.9.WhatWhat ResearchResearch do You Need to Do?do You Need to Do? RESEARCHRESEARCH © DKD
  29. 29. 29 CHECKLIST #1 …CHECKLIST #1 … WHAT IS THE TOPIC? TOPICTOPIC •Must be somethingMust be something close to your heartclose to your heart.. •You must beYou must be passionatepassionate about it!about it! •Something thatSomething that you believed inyou believed in!! •You must have theYou must have the expertiseexpertise,, experienceexperience andand knowledgeknowledge about it.about it. •You haveYou have strong intereststrong interest and have beenand have been involvedinvolved in it.in it. Example:Example: If you are an Engineer and have been workingIf you are an Engineer and have been working as one for 20 years, you will be well-versed about the topicas one for 20 years, you will be well-versed about the topic of engineering because, first you are a practitioner andof engineering because, first you are a practitioner and second You are The Speaker!second You are The Speaker! © DKD
  30. 30. 30 CHECKLIST #2 …CHECKLIST #2 … WHAT IS THE PURPOSE OF THE PRESENTATION? PURPOSEPURPOSE •The purposeThe purpose must be clearmust be clear.. •Are You going toAre You going to informinform,, sellsell,, inspireinspire, entertainentertain? •This will determine YourThis will determine Your StructureStructure, Your, Your StoriesStories, Your, Your MethodologyMethodology of Your Speech orof Your Speech or Presentation.Presentation. Notes:Notes: If you are selling and idea or service, youIf you are selling and idea or service, you provide success testimonials, proven strategies, andprovide success testimonials, proven strategies, and happy clients! You can show pictures of people who havehappy clients! You can show pictures of people who have used your idea/service.used your idea/service. © DKD
  31. 31. 31 CHECKLIST #3 …CHECKLIST #3 … WHAT DOES THE CLIENT WANT? CLIENT NEEDSCLIENT NEEDS •The purposeThe purpose must be clearmust be clear.. •Are You going toAre You going to informinform,, sellsell,, inspireinspire, entertainentertain? •This will determine YourThis will determine Your StructureStructure, Your, Your StoriesStories, Your, Your MethodologyMethodology of Your Speech orof Your Speech or Presentation.Presentation. Notes:Notes: If you are selling and idea or service, youIf you are selling and idea or service, you provide success testimonials, proven strategies, andprovide success testimonials, proven strategies, and happy clients! You can show pictures of people who havehappy clients! You can show pictures of people who have used your idea/service.used your idea/service. © DKD
  32. 32. 32 CHECKLIST #4 …CHECKLIST #4 … WHEN WILL YOU BE SPEAKING? WHEN?WHEN? •Then You will know how muchThen You will know how much TimeTime YouYou have tohave to PreparePrepare.. •How muchHow much time to investtime to invest – research, draft,– research, draft, review, finalize, practice, refine, practicereview, finalize, practice, refine, practice again …again … Notes:Notes: If your speech or presentation is relatively shortIf your speech or presentation is relatively short and the audience is small, you may invest relativelyand the audience is small, you may invest relatively shorter time compared to a bigger audience and a longershorter time compared to a bigger audience and a longer presentation time.presentation time. © DKD
  33. 33. 33 CHECKLIST #5 …CHECKLIST #5 … HOW MUCH TIME ARE YOU GIVEN TO SPEAK? HOW MUCH TIME?HOW MUCH TIME? •TheThe ShorterShorter Your Speech Time is, theYour Speech Time is, the MoreMore You Need to Prepare.You Need to Prepare. •TheThe LongerLonger Your Speech Time, theYour Speech Time, the EasierEasier Your Preparation is.Your Preparation is. Notes:Notes: A five to ten minutes speech – needs a lot moreA five to ten minutes speech – needs a lot more time to perfect it and require hundreds of times fortime to perfect it and require hundreds of times for rehearsal.rehearsal. © DKD
  34. 34. 34 CHECKLIST #6 …CHECKLIST #6 … WHO ARE YOUR AUDIENCE? WHO ELSE WILL BE ATTENDING? AUDIENCEAUDIENCE •YourYour AudienceAudience willwill DetermineDetermine Your Style,Your Style, Examples, Methodology and OverallExamples, Methodology and Overall PresentationPresentation •ComposeCompose your speech / presentationyour speech / presentation according to Youraccording to Your ListenersListeners:: • Adult or Young • Layman or Corporate • General or Technical Notes:Notes: Must stay composed and connected with theMust stay composed and connected with the audience, whoever they are.audience, whoever they are. An enthralled audience!An enthralled audience! © DKD
  35. 35. 35 CHECKLIST #7 …CHECKLIST #7 … WHERE IS THE LOCATION? LOCATIONLOCATION •The locationThe location determines your approachdetermines your approach •It also requires you toIt also requires you to prepare well inprepare well in advanceadvance:: • Audio Visual Equipment • Presentation / Seating Arrangement • Fall-back plan Notes:Notes: It is better to be over prepared than underIt is better to be over prepared than under prepared.prepared. A big hall!A big hall! A meeting roomA meeting room © DKD
  36. 36. 36 CHECKLIST #8 …CHECKLIST #8 … WHAT IS THE BEST METHODOLOGY TO DELIVER A PRESENTATION? METHODOLOGYMETHODOLOGY •The best methodology is one that can helpThe best methodology is one that can help youyou show your audience what you meanshow your audience what you mean!! • Laptop & Projector • Flip chart • Personal touch /involvement • Music Notes:Notes: Each methodology is dependent on what youEach methodology is dependent on what you want your audience to believe, remember and experience.want your audience to believe, remember and experience. A typical presentationA typical presentation methodologymethodology © DKD
  37. 37. 37 CHECKLIST #9 …CHECKLIST #9 … WHAT KIND OF RESEARCH DO YOU NEED TO DO? RESEARCHRESEARCH •Kind and depth depends on theKind and depth depends on the topictopic, your, your audienceaudience, your personal, your personal knowledgeknowledge,, experienceexperience andand expertiseexpertise!! • Internet • Newspaper cuttings • Quotations • Statistics • Testimonials • Etc. Notes:Notes: Anything related to support your points in yourAnything related to support your points in your speech.speech. © DKD
  38. 38. DESIGNING YOUR SPEECH Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  39. 39. 39 OPEN YOUR SPEECH POWERFULLY!OPEN YOUR SPEECH POWERFULLY! DESIGNING YOUR SPEECH OPENING THE SPEECH •Open Your Speech Powerfully!Open Your Speech Powerfully! • The most important moment – getting attention, building credibility and rapport, entice and hook the audience – all within 60 seconds to 2 minutes. 1. Outline an incident 2. Ask for a show of hands 3. Ask a thought provoking question 4. Make and entrance 5. Create humor 6. Show a video clip 7. Make a statement 8. Use famous quotations ““People come in withPeople come in with closed minds and beforeclosed minds and before you can pour in anyyou can pour in any information, you mustinformation, you must open their minds as wideopen their minds as wide as you can and get themas you can and get them hungry and deliverhungry and deliver everything you can offer.”everything you can offer.” © DKD
  40. 40. 40 OPEN YOUR SPEECH POWERFULLY!OPEN YOUR SPEECH POWERFULLY! DESIGNING YOUR SPEECH OPENING THE SPEECH • Did the opening create a safe and positive environment? • Did it motivate the participants to want to listen? • Did the opening answers some of the questions that the participants have in mind? Is what I say or do to excite the audience © DKD
  41. 41. 41 END YOUR SPEECH WITH IMPACT!END YOUR SPEECH WITH IMPACT! DESIGNING YOUR SPEECH ENDING THE SPEECH •End Your Speech with Impact!End Your Speech with Impact! • Closing is important – either create and impact on the audience OR just another boring talk!. Tell them something powerful enough to REMEMBER and ACT or DO SOMETHING! 1. End like a movie 2. Use emotions 3. The Power of the Visual 4. A surprise gift … 5. With a song to create a feeling of achievement 6. A commitment to make a change or action ““People expect to havePeople expect to have an impact at the end ofan impact at the end of the speech … ”the speech … ” © DKD
  42. 42. 42 THE SPEECH STRUCTURETHE SPEECH STRUCTURE DESIGNING YOUR SPEECH STRUCTURE •The Speech Structure • STRUCTURE 1: 1. P: POINT 2. R: REASON 3. E: EXAMPLES 4. P: POINT • STRUCTURE 2 (UNIVERSAL): 1. PROBLEM or OPPORTUNITY 2. CONSEQUENCES 3. PROPOSED SOLUTION 4. UNIQUENESS 5. ADVANTAGES 6. FACTS & FIGURES TESTIMONIALS 7. SUMMARY 8. ACTION ““A Good Speaker designsA Good Speaker designs his own speech because ithis own speech because it must come from him!must come from him! Only then will it beOnly then will it be powerful and effective.”powerful and effective.” © DKD
  43. 43. 43 THE SPEECH STRUCTURETHE SPEECH STRUCTURE DESIGNING YOUR SPEECH STRUCTURE P.R.E.P.P.R.E.P. © DKD
  44. 44. 44 THE SPEECH STRUCTURETHE SPEECH STRUCTURE DESIGNING YOUR SPEECH STRUCTURE 8 POINT STRUCTURE8 POINT STRUCTURE © DKD
  45. 45. DELIVERY SKILLS Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  46. 46. 46 THE DELIVERY SKILLSTHE DELIVERY SKILLS SKILLS ESSENTIAL FOR GOOD PRESENTATIONS FACIAL EXPRESSIONS & EMOTIONS •Facial Expressions and Emotions:Facial Expressions and Emotions: • Angry – AngerAngry – Anger • Sad – SadnessSad – Sadness • Cheerful – JoyCheerful – Joy • Happy – HappinessHappy – Happiness • Shocking – ShockShocking – Shock • Surprised – SurpriseSurprised – Surprise • Confident – ConfidenceConfident – Confidence • Terrified – TerrorTerrified – Terror • Horrified – HorrorHorrified – Horror • Calm – CalmnessCalm – Calmness • Nervous – NervousnessNervous – Nervousness • Fearful – FearFearful – Fear • Panicky – PanicPanicky – Panic • Humorous - HumorHumorous - Humor Tell a Story through appropriate FacialTell a Story through appropriate Facial Expressions and Emotions.Expressions and Emotions. © DKD
  47. 47. 47 THE DELIVERY SKILLSTHE DELIVERY SKILLS SKILLS ESSENTIAL FOR GOOD PRESENTATIONS HAND GESTURES •A World of Difference between SomeoneA World of Difference between Someone Who uses Hand Gestures and Someone whoWho uses Hand Gestures and Someone who just speaks!just speaks! Use appropriate Hand Gestures to EmphasizeUse appropriate Hand Gestures to Emphasize a point in Your Story.a point in Your Story. © DKD
  48. 48. 48 THE DELIVERY SKILLSTHE DELIVERY SKILLS SKILLS ESSENTIAL FOR GOOD PRESENTATIONS BODY POSTURE •A Great Trainer or Speaker must understandA Great Trainer or Speaker must understand that the whole body “speaks”.that the whole body “speaks”. •A Trainer or Speaker should convey oneA Trainer or Speaker should convey one message at a time where all body posture,message at a time where all body posture, facial expression, voice and body languagefacial expression, voice and body language are consistent and congruent.are consistent and congruent. • Basic rule is to “Stand Straight” and “Not to Lean”Basic rule is to “Stand Straight” and “Not to Lean” on any object.on any object. Body Posture plays an important role .Body Posture plays an important role . © DKD
  49. 49. 49 THE DELIVERY SKILLSTHE DELIVERY SKILLS SKILLS ESSENTIAL FOR GOOD PRESENTATIONS EYE CONTACT •Eye contact means Connection to YourEye contact means Connection to Your Audience!Audience! •Eye Contact is when you look at someoneEye Contact is when you look at someone and do the followings:and do the followings: • Find Someone to Look at • Speak to Him for a Few Seconds • Then let Him off Your Sight and fins a New Target •Keep on doing this and Sweep Across theKeep on doing this and Sweep Across the Room with Your Eyes.Room with Your Eyes. The greatest asset of a Speaker.The greatest asset of a Speaker. © DKD
  50. 50. 50 THE DELIVERY SKILLSTHE DELIVERY SKILLS SKILLS ESSENTIAL FOR GOOD PRESENTATIONS VOICE VARIETY •Make maximum use of your Voice:Make maximum use of your Voice: • Tone – High or Low • Enthusiasm - Passion • Volume – Audible, Loudness • Pitch - High or Low • Vocal Variety – Sad. Happy etc. • Diction - Pronunciation • Clarity - Audible Your Voice is a Vital part of Speaking.Your Voice is a Vital part of Speaking. © DKD
  51. 51. 51 THE DELIVERY SKILLSTHE DELIVERY SKILLS SKILLS ESSENTIAL FOR GOOD PRESENTATIONS POSITIONING & MOVEMENT •You move because:You move because: • To be closer to your audience • To ask someone a question • To make a point •Positioning with reference to the Audience:Positioning with reference to the Audience: • Where everyone can see you • Spend most of the time speaking • The Prescribed Place Don’t move a lot. Move with a Purpose.Don’t move a lot. Move with a Purpose. Position Yourself to have Centre of ControlPosition Yourself to have Centre of Control STEVE JOBSSTEVE JOBS BILL GATESBILL GATES © DKD
  52. 52. DEVELOPING THE ULTIMATE CONFIDENCE AND MANAGING YOUR FEAR Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  53. 53. 53 DEVELOPING CONFIDENCE & MANAGING FEARDEVELOPING CONFIDENCE & MANAGING FEAR MANAGING FEAR OVERCOMING STAGE FRIGHT © DKD TIP # 1 VISUALIZATION TIP # 2 BE YOURSELF! TIP # 3 POSITIVE AFFIRMATION TIP # 4 SHOW OFF YOUR STRENGTH! TIP # 5 TRAIN WITH A COACH • Actually You are Competing with Yourself! • Think of the Best Outcome. • Be a Winner in Your Mind! • People come to listen to You! – Your Style, Your Way, Your Story, Your Message. • Speak from Your Heart! • Think Positively! • Focus on Your Inner Strengths • Don’t become Your Own Victim! • Use props! • Sing, Read Poem … • Use Your Best Strength! • Actually Speak and Get the Right Feedback! • Get the Right Coach. TIP # 6 RIGHT POSTURE & BREATHING • Stand Straight! • Good Posture and Attire. • Breath Slowly and Deeply.
  54. 54. 54 DEVELOPING CONFIDENCE & MANAGING FEARDEVELOPING CONFIDENCE & MANAGING FEAR MANAGING FEAR OVERCOMING STAGE FRIGHT © DKD TIP # 7 BE WELL REHEARSED TIP # 8 LOOK AT YOUR AUDIENCE TIP # 9 PREPARE ALTERNATIVE TIP # 10 HUMANIZE YOURSELF TIP # 11 THE FIRST LINE MAGIC • Prepare … prepare … prepare • Rehearse … rehearse … rehearse • Be familiar with Your Speech • Speak With Your Audience • Look Them in the Eyes! • People Loose Attention when they have no eye contact. • Be prepared with more than one method of presentation – PowerPoint, OHP Slides, Flip Charts etc. • Position Yourself as the Expert and also as a Human Being • Allow the audience to accept you for who you are! • You can come down the stage and speak to the first line audience. • They are the nicest, happiest and most supportive! TIP # 12 THE POWER OF APPEARANCE • Dress well … dress your best! • Be comfortable.
  55. 55. 55 DEVELOPING CONFIDENCE & MANAGING FEARDEVELOPING CONFIDENCE & MANAGING FEAR MANAGING FEAR DEVELOPING CONFIDENCE © DKD PreparePrepare youryour PresentationPresentation Realize thatRealize that audience wantaudience want you to Do Wellyou to Do Well Realize thatRealize that everyoneeveryone Experience theExperience the SameSame Focus on yourFocus on your GeneralGeneral PurposePurpose Focus onFocus on youryour AudienceAudience Reduce theReduce the Stress andStress and TensionTension Envision yourEnvision your PhysicalPhysical MovementMovement GestureGesture freelyfreely Memorize yourMemorize your IntroductionIntroduction and Openingand Opening
  56. 56. COLOR YOUR PRESENTATION Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  57. 57. 57 COLOR YOUR PRESENTATIONCOLOR YOUR PRESENTATION EXCITE YOUR PRESENTATION VARIETY OF SPICES & CONDIMENTS © DKD Analogies Visuals Movements GamesGames DemonstrationsDemonstrations QuestionsQuestions HumorHumor Props Magic ShowMagic Show CommendationsCommendations Audience’sAudience’s InvolvementInvolvement DramaDrama Sing A Song Video Clips /Video Clips / Short MoviesShort Movies •They will listen when you open up theirThey will listen when you open up their minds!minds! • Who is this person here? • What is His Credibility? • What can He Share with Me? • Will he be interesting? • Is he a Good Speaker? • What’s in it for me? • What kind of content will he present? The Audience has a Closed-Mind in theThe Audience has a Closed-Mind in the Beginning!Beginning!
  58. 58. SPEAKING WITH AN IMPACT Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  59. 59. 59 SPEAK WITH AN IMPACT!SPEAK WITH AN IMPACT! IMPACT WHAT IS AN IMPACT? © DKD •To Speak with Impact, the 5To Speak with Impact, the 5 (Five) Factors must be(Five) Factors must be Combined!Combined! 1. BE SINCERE TO HELP 2. BE MASTER OF YOUR OWN TOPIC (“EARN THE RIGHT”) 3. PRESENT EXCEPTIONALLY WELL 4. START AND END POWERFULLY 5. GOOD INTERACTION SKILLS WITH PARTICIPANTS The Lasting Impression that theThe Lasting Impression that the Speaker Leaves Behind!Speaker Leaves Behind! ““QUOTES”QUOTES” ““INSPIRING”INSPIRING” ““EXPERT”EXPERT” ““SINCERE”SINCERE” ““SELFLESS”SELFLESS” ““LARGERLARGER THANTHAN LIFE”LIFE” ““MAVERICK”MAVERICK”
  60. 60. 1.1.CONVICTION –CONVICTION – belief, whole-belief, whole- heartednessheartedness 2.2.INTENTION TO SHARE –INTENTION TO SHARE – excited and passionateexcited and passionate 3.3.GOOD USE OF VOICE –GOOD USE OF VOICE – dramatic impactdramatic impact 4.4.ALERTNESS –ALERTNESS – fresh and feelfresh and feel goodgood 5.5.EXCELLENT HEALTHCAREEXCELLENT HEALTHCARE –– stamina and endurancestamina and endurance 6.6.COMFORTABLE SHOES –COMFORTABLE SHOES – preserve energypreserve energy Producing an Energy PackedProducing an Energy Packed Presentation would require thePresentation would require the followings!followings! At 60+ !At 60+ ! IMPACT WHAT IS AN IMPACT? 60 SPEAK WITH AN IMPACT!SPEAK WITH AN IMPACT! © DKD
  61. 61. 9 SECRETS OF HANDLING QUESTIONS Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
  62. 62. R –R – RecognizeRecognize the Personthe Person R –R – RepeatRepeat the Questionthe Question R –R – RewardReward with Complimentwith Compliment R –R – RespondRespond to the Questionto the Question True test of credibility is duringTrue test of credibility is during the Question & Answerthe Question & Answer session!session! SECRETS TO HANDLING QUESTIONS THE 4R FACTOR 62 HANDLING QUESTIONSHANDLING QUESTIONS © DKD
  63. 63. Involving the Audience toInvolving the Audience to answering the difficultanswering the difficult question that you are notquestion that you are not sure the answer to it!sure the answer to it! You must determine:You must determine: 1.1. What type of questions to answer.What type of questions to answer. 2.2. Duration of the Q&A session.Duration of the Q&A session. 3.3. When you will accept the question.When you will accept the question. 4.4. What nature of question.What nature of question. 5.5. The number of questions.The number of questions. 6.6. The kinds of questions to beThe kinds of questions to be answered.answered. 7.7. Answering in Private or Public.Answering in Private or Public. Whatever the intention is, YouWhatever the intention is, You must always be In Control!must always be In Control! SECRETS TO HANDLING QUESTIONS HANDLING DIFFICULT QUESTIONS 63 HANDLING QUESTIONSHANDLING QUESTIONS © DKD
  64. 64. END Kamarulzaman Darus, PJNKamarulzaman Darus, PJN Director of ManufacturingDirector of Manufacturing 7 - 38 - 55 VERBA L
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