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  • 1. Application Lifecycle Management– OptimizeBest Practices for ImplementingSAP Enhancement PackagesSAP Technology Solution ManagementLifecycle ManagementNovember 2009
  • 2. Legal Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAPs strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent.© SAP AG 2009. All rights reserved. / Page 2
  • 3. Agenda 1. Overview SAP Enhancement Packages Must Knows Regarding Preparation 2. Implementation Scenarios & Tools 3. How to Manage SAP Enhancement Package Implementation Projects 4. Summary, Outlook & Further Information© SAP AG 2009. All rights reserved. / Page 3
  • 4. Enhancement Packages = Innovation + StabilityEnhancement Packages reduce conflict between stability and innovation ENHANCEMENT PACKAGES = INNOVATION INNOVATION + STABILITY • Fast and easy introduction • Enable IT to continuously provide of business innovation at new functionality: Installation of any time when needed enhancement packages as part of routine maintenance • Selective, non-disruptive activation of innovation at any time - driven by business needs STABILITY • Stable and robust business processes for maximum efficiency and low TCO • Routine deployment of support packages to sustain compliance© SAP AG 2009. All rights reserved. / Page 4
  • 5. How is it possible? Installation With Regular Maintenance And Selective Activation Of Innovation 1. Always install parts of SAP enhancement packages combined with Support Pack Stack as a maintenance activity with minor additional effort and facilitated by the new EHP Installer tool. Inactive Business EHP EHP Functions Support Support Support Support SAP Package Package Package Package Time System active active Business Function Activation 2. Select and activate the functionality needed by your business using the Switch Framework. Functionality your business does not need will remain dormant.© SAP AG 2009. All rights reserved. / Page 5
  • 6. Growth Of Productive SAP Enhancement Package Customers 3340 productive EHP customers General availability of General availability of EHP 3 EHP 4 ~2900 new productive EHP customers within the last 12 months (+750% y-o-y)© SAP AG 2009. All rights reserved. / Page 6
  • 7. Key Take Aways What Are Enhancement Packages? • Optionally installed and activated software innovations Enhancement Packages for SAP ERP 6.0 • Software innovations include UI simplifications, functional enhancements and Enterprise services SAP ERP 6.0 • SAP enhancement packages are built on top of each other • Enhancement packages are not support packages: SAP NetWeaver Support Packages contain corrections and legal changes • SAP enhancement package 4 for SAP ERP 6.0 is BUSINESS SUITE - Stable Core general available since May 2009 Quick Facts Preamble: SAP enhancement packages are shipped as a delta shipment to SAP ERP 6.0 1. Selective Installation: • Each enhancement package contains new versions of existing software components Selective Update - Example • You only update software components, which are related to the functionality you want to use. • After installation: •No UI or process change until a Business Function is activated (ABAP) •One common regression test for both, SP and enhancement package 2. Selective Activation • New functionality must be explicitly switched on to become active in the system (EHP4: ~300 Business Functions). • If activated: •Changes are predictable, only well described changes in the activated areas. •Testing is simplified with templates, provided for every Business Function© SAP AG 2009. All rights reserved. / Page 7
  • 8. SAP Enhancement Packages Roadmap ERP 6.0 EHP3 EHP4 EHP5 PLM 7.0 CRM 7.0 EHP1 SCM 7.0 EHP1 SRM 7.0 EHP1 SAP Business Innovations Suite 7 2010 We follow our roadmaps and keep promises SAP Business Suite 7 generally available since May 2009 EHP concept is proven by high number of 3340 live customers© SAP AG 2009. All rights reserved. / Page 8
  • 9. Agenda 1. Overview SAP Enhancement Packages Must Knows Regarding Preparation 2. Implementation Scenarios & Tools 3. How to Manage SAP Enhancement Package Implementation Projects 4. Summary, Outlook & Further Information© SAP AG 2009. All rights reserved. / Page 9
  • 10. Things You Should Know Before Installing SAP Enhancement Packages EHP Facts Technical Delivery Project Perspective Only one EHP Level per EHPs are “cumulative” Modification Adjustment system When installing the latest EHP After installing Enhancement One application system can you will automatically get all Packages modifications must be functionality delivered with adjusted – even if no business only consist of one EHP level previous Enhancement Packs. function has been activated. (e.g. EHP3 or EHP4). Hence Similar to applying a full SP installed EHP components have Delta Shipment Stack to be updated with every future The EHP installation delivers Regression Test required EHP implementation. only changed objects to your The installation of an SAP system. Enhancement Package requires Industry Solutions Whereby EHP 3 is a delta a full regression test – even if Customers who have activated shipment to ERP 6.0 and EHP 4 no business function has been an industry business function activated. Similar to applying is a delta shipment to EHP 3. set have to include the a full SP Stack corresponding EHP industry Enhancement Packages Effort Estimation software component during for SAP NetWeaver installation. Most customers say that the SAP Enhancement Package 4 installation effort is a bit higher for SAP ERP 6.0 is available for with EHP’s (without activating EHP Installation and two product versions: SAP business functions) compared functional activation is NetWeaver 7.0 or 7.0.1 (i.e. to pure Support Package non-reversible Portal, PI)! updates.© SAP AG 2009. All rights reserved. / Page 10
  • 11. Implementation Procedure of SAP Enhancement Packages PLAN Discover & Evaluate: EHP Info Center Solution Browser Tool Preparation & Blueprint Maintenance Optimizer Implementation Content Realization (Install, Activate, & Test): Enhancement Package Installer Switch Framework Configuration + Customizing Predefined test content Go-Live and Support Enhancement Package Lifecycle© SAP AG 2009. All rights reserved. / Page 11
  • 12. Phase 1: Select Required Business Functions Design Build & Test Deploy Business Identification: Enhancement Package Info Center Single point of access to all information related to EHP’s: • Presentations, documentation and release notes • Test catalogue and learning maps Documentation at deep level of granularity Great ability to analyze new software functionality http://service.sap.com/erp-ehp Easily identify needed Business Function(s) Further Services and Tools AIE Result: Accelerated Innovation Enablement (AIE) Experts High-Level Business - Five days of SAP enablement helping to evaluate Requirements the innovation capabilities of the latest SAP EHP and Selection of Solution Browser Business Functions© SAP AG 2009. All rights reserved. / Page 12
  • 13. How To Use The EHP Information Center Business The Concept Strategy and Enhancement Package Lifecycle Purpose of the SAP ERP enhancement package strategy SAP Enhancement Package for SAP ERP 6.0 Concept and methodology of enhancement packages What you need to know before How to implement them What to test at what point in time Short overview Detailed overview Detailed presentation Detailed online info Financials Functional Overview Human Capital Mgmt. Procurement and Which enhancements are included Logistics Execution Product Development in each enhancement package? and Manufacturing Sales and Service Which areas of the solution were Corporate Services touched by new developments? Cross ERPLevel 1 => Level 2 => Level 3 => Level 4 =>‘Short overview presentation’: ‘Detailed overview presentation’: ‘Detailed presentation’: ‘Online information’:Get an idea of each business function Understand each business function with Understand each feature of Assess each business function,(short description and target group) features included, benefits, target users a business function using all related information. This is and their and technical name. (~ 1 slide per feature) presented in a table-like list with links to (~ 1 slide per business function) documentation, test cases, release notes, detail presentations, etc.© SAP AG 2009. All rights reserved. / Page 13
  • 14. How to evaluate a Business Function in your system landscape Design Build & Test Deploy Legend System landscape = ERP + EHP4 = old release (6.0) EHP 4 EHP 4 EHP 4 EHP 4 = actual project work EHP evaluation SBX EHP installation SBX Activate BF SBX = Transport route system ERP ERP ERP System copy Productive landscape DEV QAS PRD ERP ERP ERP For evaluation purposes („Does the Business Function add value?“) you should not use the development system until you are sure about later realization Recommendation: Use a sandbox system Keep in mind: Activation of a business function cannot be revoked You can only transport the complete BF system switch settings across the system landscape© SAP AG 2009. All rights reserved. / Page 14
  • 15. How to evaluate a Business Function in your system landscape Design Build & Test Deploy Legend System landscape = ERP + EHP4 = old release (6.0) EHP 4 EHP 4 = actual project work EHP evaluation SBX = Transport route system ERP Productive landscape DEV QAS PRD ERP ERP ERP For evaluation purposes („Does the Business Function add value?“) you should not use the development system until you are sure about later realization Recommendation: Use a sandbox system Keep in mind: Activation of a business function cannot be revoked You can only transport the complete BF system switch settings across the system landscape© SAP AG 2009. All rights reserved. / Page 15
  • 16. Phase 2: Design System Requirements Build & Test Deploy Administrator Prepare Technical Installation Check Prerequisites What are the prerequisites to check before installing? Choose Installation Approach Selective or Broad Map Business Functions and Technical Usage Which ‘technical usages’ are relevant? Define Business Aspects Result: Business Blueprint Create Business Blueprint for Innovation Business and Technical Execute implementation project with ASAP Preparation methodology Activities© SAP AG 2009. All rights reserved. / Page 16
  • 17. The most important steps - Checklist prerequisites Recommendation Always combine the installation of Enhancement Packages with the installation of the latest Support Package Stack Installation options If you are using Java software components, read the EHP4 Master Guide to understand the concept and the differences between the two product versions EHP 4 for SAP ERP 6.0 and EHP 4 for SAP ERP 6.0/ NW 7.01. Make sure that you understand the differences between a Selective Installation (Default Approach) and a Broad Installation. You can find more information in the document “SAP EHP Technology Facts”. (http://service.sap.com/erp-ehp) 1 Prepare yourself for the installation 1 2 3 Master How to Guide Installation Guide Guide© SAP AG 2009. All rights reserved. / Page 17
  • 18. E2E Enhancement Package Installation Process Maintenance Optimizer (MOPZ) SAP Solution Manager 7.0 SAP Service Marketplace latest SP level 3 Technical Usages Download Basket 2 based on Stack SAPehpi SAP EHP 4 MOPZ Configuration 6 File.xml EHP SW Stack SP‘s Comp. Configuration File.xml 4 EHPSW SW 5 SP‘s 1 Comp. SLD 1 Maintain System landscape via SLD/SMSY SAP ERP 6.0 SAP ERP 6.0 EHP 4 2 Configuration of Maintenance Optimizer Based on SAP NW 7.0 based on SAP NW 7.0 EHP 1 3 Select required Technical Usages ABAP Dispatcher Add-In Centr al Instance ICM Java Dispatcher SCS Instance ENQ Ser ver (Java) MSG Ser ver 7 (Java) MOPZ generate Stack Configuration File Wor k Wor k Ser ver ver ver Java Ser Wor k Pr ocess 4 Pr ocess Java Ser Pr ocess Pr ocess ocess Pr Pr ocess ENQ WP SDM (ABAP) Java Gateway Global FS and calculates dependent Software MSG Ser ver (ABAP) ABAP IGS Components and SP‘s ABAP Schema 5 Download SW Comp. and SP‘s Java Schema 6 Provide your download to the SAP Enhancement Package Installer 7 Perform the SAP Enhancement Package Implementation© SAP AG 2009. All rights reserved. / Page 18
  • 19. The most important steps - Checklist prerequisites 2 Prepare your SAP Solution Manager system Is the latest Support Package level of SAP Solution Manager 7.0 applied? Is your system landscape maintained via transaction SMSY? Systems used software components System Groups & logical components? Is your system landscape via transaction Solution_Manager maintained in an existing/active solution? Maintenance Optimizer is set up and running (check Note 1122966)? Further Information: # 1122966 - Maintenance Optimizer for EHP # 1165587 - MOPZ: EHP stack selection # 1090202 - MOPZ: adjust stack delta XML # 1277035 - EHP4 product data missing© SAP AG 2009. All rights reserved. / Page 19
  • 20. The most important steps - Checklist prerequisites 3 Package download and generation of "Stack Configuration File“ (xml) Use the Maintenance Optimizer to create a new maintenance transaction for your product version and mark it as Enhancement Package Installation. Choose the product version and the technical usages. The packages and the Stack Configuration File are located at …/usr/sap/trans/EPS/in? Further information: # 1165438 - Enhancement package 4 for SAP ERP: Required SWC # 1134872 - FAQ for Stack Delta Files in EPS # 1122966 – Maintenance Optimizer for EHP # 1233954 - No XML in EPS Inbox© SAP AG 2009. All rights reserved. / Page 20
  • 21. Package download and generation of "Stack Configuration File“ (xml) 3 Package download and generation of "Stack Configuration File“ (xml) Solution Manager generates a XML file. This is a requirement for the installation! XML file is generated and stored in /EPS/in of Solution Manager System (configuration required!) Go to transaction “solution_manager” and select your solution. Then go to “Operations”, “Change Management”, “Maintenance Optimizer” and create a new Maintenance Transaction.© SAP AG 2009. All rights reserved. / Page 21
  • 22. Package download and generation of "Stack Configuration File“ (xml) 3 Package download and generation of "Stack Configuration File“ (xml) If you have a landscape of systems (Development, Quality Assurance, Set up initial data for the new Maintenance Production) the recommended way Transaction: is to generate a single XML file for all of the systems. 1) Select product version “SAP ERP 6.0” 2) Select your system Therefore, select all the systems 3) Press continue where you want to generate the XML file for.© SAP AG 2009. All rights reserved. / Page 22
  • 23. Package download and generation of "Stack Configuration File“ (xml) 3 Package download and generation of "Stack Configuration File“ (xml) 1) Select the Product Version which should be installed (combinations that are not compatible with your setup can’t be selected) 2) Tick the checkbox of the Technical Usage that you want to install 3) Click the button “Find Download Files” A note on the product version: 1) For ERP Enhancement Packages choose the radio button EHP 4 for SAP ERP 6.0 “Enhancement Package EHP 4 for SAP ERP 6.0 / NW 7.01 Installation” 2) Click on “Find Download Files” If you are using ECC on ABAP only, you can choose either product version. Check the EHP4 Master Guide for more information.© SAP AG 2009. All rights reserved. / Page 23
  • 24. Package download and generation of "Stack Configuration File“ (xml) 3 Package download and generation of "Stack Configuration File“ (xml) Download the Enhancement Packages via selection of “Technical Usage”, more information: Note 1165438 Prepare free space for “Download” directory for EHP & SPs of app. 10-30 GB * 1) Select the correctOS/DB Kernel Parts Note: DB2 IBM DB2 for z/OS DB4 IBM DB2 for i5/OS DB6 IBM DB2 UDB for Linux, Unix, and Windows 2) Click on „Continue“ 3) Step through „Select Files w/o Stack Dependence“© SAP AG 2009. All rights reserved. / Page 24 * temporary space
  • 25. Package download and generation of "Stack Configuration File“ (xml) 3 Package download and generation of "Stack Configuration File“ (xml) 1) Confirm the calculated package queue by clicking “Continue” 2) Tick the radio button for downloading the software via the Download Manager 3) Click the button “Select Download Type”© SAP AG 2009. All rights reserved. / Page 25
  • 26. Package download and generation of "Stack Configuration File“ (xml) 3 Package download and generation of "Stack Configuration File“(xml) 1) Click “Continue” 2) Click button “Confirm Files in Download Basket” 3) In the new window, tick the upper left checkbox to select all files 4) Click on “Confirm Download” 5) Now you can download the files with Download Manager At that point of time the stack information has been written into the database of Solution Manager and additionally as physical files (XML file & TXT file) provided to directory …/usr/sap/trans/EPS/in© SAP AG 2009. All rights reserved. / Page 26
  • 27. Agenda 1. Overview SAP Enhancement Packages Must Knows Regarding Preparation 2. Implementation Scenarios & Tools 3. How to Manage SAP Enhancement Package Implementation Projects 4. Summary, Outlook & Further Information© SAP AG 2009. All rights reserved. / Page 27
  • 28. Implementation Scenarios - Different Use Cases 1 New Installation 2 Upgrade of an Existing System 3 Enhancement Package Installation© SAP AG 2009. All rights reserved. / Page 28
  • 29. Implementation Scenarios - Different Use Cases 1 New Installation SAP ERP 6.0 EHP4 Ready Installation: NW To run an SAP ERP 6.0 system on SAP enhancement 7.0 package 1 of SAP NetWeaver 7.0 without any technical NW EHP1 usages of SAP enhancement package 4 of SAP ERP 6.0 is not supported. PI You need to install at least one technical usage of 7.1 SAP enhancement package 4 of SAP ERP 6.0 right after NW the initial installation. EHP1 ERP EHP3 ERP SAINT/ JSPM 6.0 ERP SAPInst 6.0 ERP EHP4 ERP Enhancement Package 6.0 NW Installer EHP1 ERP EHP4 ERP ERP 6.0 Enhancement Package 6.0 NW NW EHP1 Installer EHP1© SAP AG 2009. All rights reserved. / Page 29
  • 30. Implementation Scenarios - Different Use Cases 2 Upgrade of an Existing System NW 7.0 NW EHP1 NW 2004 Upgradetools SAPup/ SAPJup PI 7.1 NW EHP1 ERP EHP3 ERP 6.0 R/3 4.6C Upgradetools ERP EHP4 SAPup/ SAPJup ERP 6.0 NW EHP1© SAP AG 2009. All rights reserved. / Page 30
  • 31. Implementation Scenarios - Different Use Cases 3 Enhancement Package Installation NW NW 7.0 7.0 Enhancement Package NW Installer EHP1 PI PI 7.1 7.1 Enhancement Package NW EHP1 Installer ERP EHP3 ERP ERP 6.0 6.0 SAINT/ JSPM ERP EHP4 ERP ERP 6.0 Enhancement Package 6.0 NW Installer * EHP1 *Exceptions: SAINT/ JSPM, if 1.) 32bit OS/DB Platform 2.) Subsequent installation if EHP4 TU’s are already installed© SAP AG 2009. All rights reserved. / Page 31
  • 32. Implementation Scenarios - Different Use Cases SAP Enhancement Packages for SAP Solution Manager 7.0 1 New Installation SolMan 7.0 SAPInst NW EHP1 2 Upgrade of an Existing System SolMan SolMan 3.1 7.0 Upgradetools NW SAPup/ SAPJup EHP1 3 Enhancement Package Installation SolMan SolMan 7.0 7.0 SAINT/ JSPM NW EHP1© SAP AG 2009. All rights reserved. / Page 32
  • 33. Enhancement Package Installation Tool: - SAP Enhancement Package Installer QUICK FACTS EHP Installer: Standard tool to implement SAP enhancement packages Technology: System Switch Procedure Available for: all 64-bit platform for ABAP, Java and Dual-Stack SAP enhancement package 4 for SAP ERP 6.0 SAP enhancement package 1 for SAP NetWeaver 7.0 and Process Integration 7.1 Support Packages for ABAP – only systems (coming soon) RELIABLE & MINIMIZED INTUITIVE DOWNTIME • Mature, stable and optimized • Downtime reduction by 60-80% system switch procedure expected* • Improved user experience due to • Risk mitigation due to isolated intuitive guided procedure shadow system *compared with EHP3 installations via SAINT© SAP AG 2009. All rights reserved. / Page 33
  • 34. Procedure: Start SAP Enhancement Package Installer Start SAP Enhancement Package Installer Download the executable from the SAP Service Marketplace Unpack and execute the installer via SAPCAR Start SAP Enhancement Package Installer front-end© SAP AG 2009. All rights reserved. / Page 34
  • 35. Procedure: Start SAP Enhancement Package Installer Start SAP Enhancement Package Installer Download the executable from the SAP Service Marketplace Unpack and execute the installer via SAPCAR Start SAP Enhancement Package Installer front-end© SAP AG 2009. All rights reserved. / Page 35
  • 36. Procedure: Start SAP Enhancement Package Installer – Initialization 1 2 Roadmap step 1 - Initialization Only the Monitor tab is shown To initialize the process, press Next© SAP AG 2009. All rights reserved. / Page 36
  • 37. Procedure: Start SAP Enhancement Package Installer – Initialization 1 2 Roadmap step 1 - Initialization Step completed AS ABAP identified© SAP AG 2009. All rights reserved. / Page 37
  • 38. Procedure: Start SAP Enhancement Package Installer – Extraction 1 2 Roadmap step 2 - Extraction Keyword Download Directory© SAP AG 2009. All rights reserved. / Page 38
  • 39. Procedure: Start SAP Enhancement Package Installer – Extraction 1 2 Roadmap step 2 - Extraction …completed Choose Next© SAP AG 2009. All rights reserved. / Page 39
  • 40. Procedure: Start SAP Enhancement Package Installer – Configuration 3 1 2 Roadmap step 3 - Configuration Add passwords Choose Preconfiguration Modes© SAP AG 2009. All rights reserved. / Page 40
  • 41. Procedure: Start SAP Enhancement Package Installer – Configuration 3 1 2 Roadmap step 3 - Configuration It might be necessary to update R3trans and SPAM version© SAP AG 2009. All rights reserved. / Page 41
  • 42. Procedure: Start SAP Enhancement Package Installer – Configuration 3 1 2 Roadmap step 3 - Configuration You have the possibility to bind EHP’s, Add-on’s and SP’s© SAP AG 2009. All rights reserved. / Page 42
  • 43. Procedure: Start SAP Enhancement Package Installer – Configuration 3 1 2 Roadmap step 3 - Configuration …completed Choose Next© SAP AG 2009. All rights reserved. / Page 43
  • 44. Procedure: Start SAP Enhancement Package Installer – Checks 4 1 2 Roadmap step 4 - Checks …running… Accept info on kernel installation Press Next© SAP AG 2009. All rights reserved. / Page 44
  • 45. Procedure: Start SAP Enhancement Package Installer – Preprocessing 5 1 2 Roadmap step 5 - Preprocessing Development environment will be locked in this step Cloning of original tables to the shadow system starts© SAP AG 2009. All rights reserved. / Page 45
  • 46. Procedure: Start SAP Enhancement Package Installer – Preprocessing 5 1 2 Roadmap step 5 - Preprocessing Prepare for DOWNTIME phase On the next phase Downtime starts© SAP AG 2009. All rights reserved. / Page 46
  • 47. Procedure: Start SAP Enhancement Package Installer – Downtime 6 1 2 Roadmap step 6 - Downtime …checks availability of database backup before downtime …. And after downtime…© SAP AG 2009. All rights reserved. / Page 47
  • 48. Procedure: Start SAP Enhancement Package Installer – Postprocessing 7 1 2 Roadmap step 7 - Postprocessing Decide on background job scheduling Send the evaluation form to SAP…© SAP AG 2009. All rights reserved. / Page 48
  • 49. Procedure: Start SAP Enhancement Package Installer – Finalization 8 1 2 Roadmap step 8 - Finalization Press OK to end SAP enhancement package installer© SAP AG 2009. All rights reserved. / Page 49
  • 50. Agenda 1. Overview SAP Enhancement Packages Must Knows Regarding Preparation 2. Implementation Scenarios & Tools 3. How to Manage SAP Enhancement Package Implementation Projects 4. Summary, Outlook & Further Information© SAP AG 2009. All rights reserved. / Page 50
  • 51. Phase 3: Build And Test System Requirements Design Deploy Administrator Software Installation And Activation Installation of enhancement package with EHP-installer Activation of Business Functions using the Switch Framework Regression and Acceptance Testing SAP delivers EHP test case templates SAP Solution Manager enables risk based testing (BPCA) Further Services Result: Expert Guided Implementation Getting the solution - Update to Solution Manager EHP1 including basic ready and tested configuration© SAP AG 2009. All rights reserved. / Page 51
  • 52. SAP Enhancement Package Installer - Timing Diagram Extraction ChecksInitialization Configuration Preprocessing Downtime Postprocessing Finalization 1 2 3 4 5 6 7 8 Shadow Syst. Operat. Point of no-return Process can be Development Close resetted without any Shadow Instance Shadow Instance Only important for artefacts until begin your DEV system. of downtime phases Modification Distribution Adjustment Activation Remove Create Import EHP&SP Stack Backup Backup Productive System Majority of User Interactions (app. 1 day) Uptime Downtime Uptime Overall installation runtime (Median: 46hours)© SAP AG 2009. All rights reserved. / Page 52
  • 53. System Landscape Aspects Requirements Design Deploy Legend System landscape = ERP + EHP4 = old release (6.0) = actual project work Temporary DEV = Transport route Development ERP Dual Emergency System Maintenance Corrections EHP 4 EHP 4 Transport changes Productive landscape DEV QAS PRD ERP ERP ERP During and after EHP or Support Package installation your development system may not be able to support your production line with emergency corrections and/or phased development go-lives unless you add temporarily a copy of the development system Based on your risk profile you should consider appropriate measures Ensure dual maintenance© SAP AG 2009. All rights reserved. / Page 53
  • 54. Overview of Factors affecting EHP Installer Tool Runtime & Downtime Business Uptime Business Downtime Business Uptime Upgrade Uptime Upgrade Downtime Follow-up activities Customer Hardware / specific System Hard Disc Configuration Config Database Utilization & EHP Installer Configuration Configuration Mode Runtime / Number of Reaction Time on Dialog Downtime modifications steps depending on Number of selected technical Number of usages & SP’s installed languages Productive applications/ Number of Add-On’s or clients industry solutions Key Take Aways As each system is highly individual regarding it‘s configuration and application data. A forecast of runtime and downtime is only possible when analyzing results of an EHP installation test run with representative set of data !© SAP AG 2009. All rights reserved. / Page 54
  • 55. EHP Installer – Best Practices Consider additional temporary system resources: (free space on file systems, DB & log archives) SAPehpi installation directory: ~ 25GB EHP4 & SPS Download directory: ~ 10GB depending on # of packages Free space in /usr/sap/trans : ~ 4GB Shadow system ~ 60-80 GB Additional freespace in table spaces: ~ 20-50 GB 150- 170 GB should be sufficient Archive Logs Start early enough with the SAPehpi process! Until end of preprocessing phase SAPehpi can run during system uptime, i.e. start at beginning of the week Consider executing the preprocessing phase during low DB utilization times (i.e. a weekend earlier) After uptime preprocessing you can stop SAPehpi and continue later with the downtime phases at beginning of maintenance window Consider time for postprocessing Manual clean-up steps and load generation Adjustment transports and Backup Testing & validation© SAP AG 2009. All rights reserved. / Page 55
  • 56. Current Statistics - SAP Enhancement Package Installer EHP Installer Statistics for SAP Enhancement Package 4 for SAP ERP 6.0 EHP Installer Runtime EHP Installer Downtime Median Runtime: 46h Median Downtime: 7,8h© SAP AG 2009. All rights reserved. / Page 56 *This statistic is based on the current evaluation forms referring to test and productive systems where an EHP 4 implementation was performed.
  • 57. Phase 4: Deploy System Requirements Design Build & Test Deploy Administrator Go-Live and Support Update of production system: EHP Installer is highly specialized to minimize downtime Release of the EHP System for Production Operation Support after Go-Live Project Closure Services Result: SAP delivers Continuous Quality Checks Innovation is Transport Management synchronizes deployment to available for production business© SAP AG 2009. All rights reserved. / Page 57
  • 58. Recommendations on implementation procedure of SAP enhancement packages Discovery Use Sandbox System to explore new functions, Business Functions are not reversible. Installation tactics Always combine installation of enhancement package with the installation of the latest Support Package Stack (ABAP). However there are exceptions: Pay attention especially in mixed environments: ABAP/JAVA, e.g. LSO. Minimized downtime with new tool: EHP Installer. Preparation Read the documentation: The principles and methods to install SAP enhancement packages differ significantly from a traditional release upgrade. Make sure your SAP Solution Manager 7.0 is at the latest patch level (SAP Note 1122966).© SAP AG 2009. All rights reserved. / Page 58
  • 59. Agenda 1. Overview SAP Enhancement Packages Must Knows regarding Preparation & Checklist prerequisites 2. Implementation Scenarios & Tools 3. How to Manage SAP Enhancement Package Implementation Projects 4. Summary, Outlook & Further Information© SAP AG 2009. All rights reserved. / Page 59
  • 60. In a nutshell: You CAN deliver Innovation without disruption 1 Installation With Regular Maintenance 2 Minimize your downtime using the new EHP Installer Install EHP combined with Support Package as a Plan for some additional technical maintenance activity - with only minor additional effort. preparation and execution time. 3 SAP Enhancement Packages accelerate 4 Use SAP Solution Manager – the adoption of innovation Maintenance Optimizer Make sure you update to EHP1 for Select and activate the functionality needed by your SAP Solution Manager 7.0 BEFORE business using the Switch Framework. starting the implementation.© SAP AG 2009. All rights reserved. / Page 60
  • 61. Innovation Path SAP Business Suite 7 SAP Business Suite 7 EHP 5 EHP 1 EHP 1 EHP 1 SAP Business ERP 6.0 PLM 7.01 SRM 7.0 SCM 7.0 CRM 7.0 Suite 7 SAP Business Suite 7 Innovations 2010 (Core Applications) (Core Applications) Default Release Release-to-Customers planned for Q2/2010 since Q2/2009 We follow our roadmaps and keep promises First 4 generations of SAP enhancement packages for SAP ERP delivered and adopted in the market (3340 live customers) First set of EHP’s across the Business Suite 7 planned for Q2/2010© SAP AG 2009. All rights reserved. / Page 61
  • 62. Expert Guided Implementation- SAP Solution Manager Prep Enterprise Support customers can join Expert Guided Implementation without additional charge in 2009 Description Customer is trained in SAP Solution Manager configuration step by step by SAP Expert remotely. Customer executes configuration of explained steps. Customer has direct remote access to SAP Expert during execution of configuration steps. System The delivery covers 5 days. At the end of delivery the standard configuration will be finished. Administrator Empowering via Web sessions Execution by customer/partner team When to choose offering? Explanation of implementation steps through SAP Expert On own project system (“Remote training”) On demand supported by back office, SAP expert over Customer wants to set up or update Typically 1-2 hours in each morning phone or remote SAP Solution Manager with standard Typically each afternoon for the setup steps of the day configuration. Customer has the technical skills, but lacks SAP Solution Manager specific configuration knowledge. Willingness to execute implementation in Customer/ SAP Scenario Expert defined time frame SAP Scenario Expert Partner Customer/ Partner Participants executes Participants have demonstrated steps in own direct access to SAP SAP Expert explains step by steps configuration using project i.e. on own SAP Expert who directly training materials and a SAP Solution Manager Solution Manager system at supports, if demonstration system, providing guidance and Q&A the same day necessary, during the How to order? SAP offers delivery at fixed time slots Available delivery slots are published on the SAP Service Marketplace (Alias: SolutionManager -> Services -> Expert Guided Implementation) Customers plan projects and self-register based on project timeline: Alias: SolutionManager -> Services -> Expert Guided Implementation Direct Link: http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000717440&_SCENARIO=01100035870000000202&© SAP AG 2009. All rights reserved. / Page 62
  • 63. SAP Accelerated Innovation Enablement 5 days free* access to SAP Solution Architects Up to five calendar days free remote advice per year for Enterprise Support customers Benefit from direct engagement with SAP‘s experts: SAP provides up to five remote person days per calendar year assistance and enablement per customer helping to evaluate the innovation capabilities of the latest SAP Enhancement Package. Business Value Proposition Accelerated Innovation Enablement provides access to SAP Solution Architects to evaluate the innovation capabilities of the latest SAP Enhancement Package and how it may be deployed for your business process requirements. Technical Prerequisites SAP’s Accelerated Innovation Enablement service is delivered remotely In A Nutshell by SAP Solution Architects and is only available to SAP Enterprise Support customers SAP Solution Manager Enterprise Edition Entitlement Documentation of core business processes within SAP Solution Manager Enterprise Customer is entitled to receive up to five Edition and information about the special focus on your specific functional requirements calendar days remote advice per year. SAP requires the commitment of the time and expertise of Customer’s functional Outcome and/or process lead The results of the check will be documented in English by SAP expert. Duration Further Information 5 calendar days (= 5x8hrs) http://service.sap.com/enterprisesupport -> Scope description -> SAP Accelerated Addressed Solution Innovation Enablement SAP Business Suite 7 core applications (ERP 6.0, CRM 7.0, SCM 7.0, PLM 7.0)© SAP AG 2009. All rights reserved. / Page 63
  • 64. Service offering: Enhancement package planning for SAP ERP 6.0 Overview…. • Intensive 2 days onsite workshop • We plan your EHP installation project & strategy • Learn from experienced SAP Consultants • Feel well prepared to start your Implementation project ! Your Benefit : Project Milestone Plan Knowledge Transfer • We define a customer specific implementation • Getting behind the new technology approach & EHP strategy • Understand the concept of switchable Business • We create an enhancement package project Functions & Technical Usages roadmap based SAP’s best practices & proved • Learn how to use “EHP Installer” Tool methodology Landscape Dependencies • Identify technical dependencies of your system Order & Contact Details… landscape Direct contact: martina.kaplan@sap.com • Outlines critical issues for a smooth Service Market Place Link: /UFG Implementation project© SAP AG 2009. All rights reserved. / Page 64
  • 65. Provide YOUR Feedback! Benefit from Feedback! Please send Evaluation Form (Statistics plus your individual feedback comment) via email! SAP The statistics of your SAP enhancement package implementation help us Enhancement improving the SAP Enhancement Package Installer! Package Your individual comments are reviewed within our tool development! Installer Statistics Provides benchmarking data and project statistics from completed SAP SAP EHP Enhancement Package implementation projects, for example, on project Experience duration, downtime, satisfaction Database Up-to-date results and the online questionnaire are published at http://service.sap.com/ehp-db.© SAP AG 2009. All rights reserved. / Page 65
  • 66. Get Started - Enhancement Package Infocenter http://service.sap.com/erp-ehp SAP Enhancement Package Strategy for SAP ERP What IT professionals must know about SAP Enhancement Packages - SAP Enhancement Packages Frequently Asked Questions & How to Install EHP4: A Practical Guide SAP EHP Info Center SAP EHP Info Center ERP@BPX: EHP Forum & Wiki Lifecycle of SAP Enhancement Packages© SAP AG 2009. All rights reserved. / Page 66 SAP EHP Technology Facts
  • 67. Further Information SAP Public Web: SAP Developer Network (SDN) Software Logistics: www.sdn.sap.com/irj/sdn/softwarelogistics Software Logistics Forum: www.sdn.sap.com/irj/sdn/forum?forumID=293© SAP AG 2009. All rights reserved. / Page 67
  • 68. Thank you for your time Questions? Kathrin Winkmann SAP Technology Solution Management Life-cycle Management SAP AG Dietmar-Hopp-Allee 16 69190 Walldorf Germany E-Mail kathrin.winkmann@sap.com© SAP AG 2009. All rights reserved. / Page 68
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