SlideShare a Scribd company logo
1 of 69
Download to read offline
BACK TO THE
DRAWING BOARD
                    a ga in
                a nd
       a gainand
                  again
Luke Walter
Kevin Schumacher
UX of Yesteryear
            y back in 2005)
        (wa
2005
 .PHP
 .ASP
  C++
        UX?
Point of Friction:



“        [we recommend...]
working software over comprehensive
                                      “
     documentation and responding to
       change over following a plan


     The Agile Manifesto
UX?
                           FINAL
                          PRODUCT
 FINISHED   DEVELOPMENT
PROTOTYPE
Gull-Wing Doors
UX practitioners would often mistake
   their complete vision through their
          prototype as being -
      'all the developer would need'
Unforeseen edge
cases can kill final
   development
What we did before:

We would design the moving car and
 then panic about how to change the
      tires while it was moving.
We want the result
    to be this:
Scene from Tucker
not this:
Scene from Gung Ho
USER EXPERIENCE
              -out
         at won t be edged
       Th
            by edge cases
SCOPE
               CREEP
Design
Details




          Sprint
EDGE CASE
              CREEP
Edge
Cases




        Design
When to pay attention
   to edge cases
Edge
         Cases




Design
New design!
Either the world adopts
  and changes to your
        design

 or the world rejects
your design and it fails
Find where your
 design fails...
   before the
  world does.
we need to get over
     ourselves
Typical Designer
the reality
You re all equally worthless!
Alone, you re all equally worthless!
Agile is not a
     fad

 and Design
is behind the
    curve
UX of the future
TRUST
Getting beyond the old
Design vs. Programming
     antagonism
Engineer   Designer
Manager
Shared commitments,
  Shared successes, and
 perhaps most importantly,
Shared failures build trust.
let s examine this:
   Who is the biggest
influence on your work?
YOU
We must overcome our
inflated sense of what
          we know
BECOME A UX LEADER FIRST
UX leadership starts with understanding

what questions to ask in order to understand
        what the problems really are
“   The first step in learning to
    be a great teammate is to
     earn your teams mutual     “
     respect and acceptance.

          Johnny Holland
RESPECT = SINE QUA NON
The five values of Scrum:

• Courage
• Transparency
• Commitment
• Respect
• Focus
TEAM
CROSS-FUNCTIONALITY




    INDIVIDUAL
CROSS-FUNCTIONALITY
T-SHAPED PERSON


subject matter                        subject matter




                 deep understanding
Shared swarming and
collaboration lead to
shared knowledge and
                                     work
breadth of skill

                         project
                                          work




                        work       work
problem

                       work


           project
                            work




          work       work
M-SHAPED PERSON


subject matter                        subject matter




                 deep understanding
SERVE THE VISION BY
SERVING THE TEAM
“
             The key is to approach each interaction

              with a servant s heart. When you truly

             focus on contributing more than receiving

Mike Myatt   you will have accomplished the goal. Even

             though this may seem counter-intuitive,

                by intensely focusing on the other

              party s wants, needs & desires, you ll
                                                “
              learn far more than you ever would by

                     focusing on your agenda.
how?
JUMPING INTO THE
   MOVING CAR
UX MOCKUPS

sprint 2 mockups    sprint 3 mockups   sprint 4 mockups




      sprint 1          sprint 2           sprint 3




                      SPRINTS
“   One of the common patterns you ll see in

    successful agile/UX combinations is having
     the UX designer embedded with the rest    “
         of the product development team.


             - Janet M. Six
                UX Matters
UX MOCKUPS




sprint 1      sprint 2   sprint 3




            SPRINTS
UX MOCKUPS

sprint 2 mockups    sprint 3 mockups   sprint 4 mockups




      sprint 1          sprint 2           sprint 3




                      SPRINTS
When to Design:
                   Pre-Sprint or In-Sprint?

Large, Encompassing,                           Small, Discrete,
Amorphous (Epic)                              Resolved (Story)


    ?? ?
 ????
                                                    A




Phased                                        Emergent
(AKA Pipelined,                               (AKA Piecemeal?)
AKA Waterfall)
Building great stuff is a
team effort that s hard...


 and possibly dangerous!
Climb down from
your towers and get
  into the mud with
    everybody else.


 It s gonna be dirty
           good fun.
BE CAREFUL OUT THERE!
                          ange rous
                    aget d
           it s gonn

More Related Content

Similar to Back to the drawing board: UX lessons from the past and future

Beyond the Waterfall: Rethinking How we Work
Beyond the Waterfall: Rethinking How we WorkBeyond the Waterfall: Rethinking How we Work
Beyond the Waterfall: Rethinking How we WorkFuture Insights
 
Migs2012 Jurassic Park Builder
Migs2012 Jurassic Park BuilderMigs2012 Jurassic Park Builder
Migs2012 Jurassic Park BuilderThiéry Adam
 
PxS’12 - week 4 - UX design techniques
PxS’12 - week 4 - UX design techniquesPxS’12 - week 4 - UX design techniques
PxS’12 - week 4 - UX design techniqueshendrikknoche
 
eXtreme User eXperience (XUX) - How one team melded UX with XP
eXtreme User eXperience (XUX) - How one team melded UX with XPeXtreme User eXperience (XUX) - How one team melded UX with XP
eXtreme User eXperience (XUX) - How one team melded UX with XPMichael Rawling
 
Building And Managing Successful Ux Teams
Building And Managing Successful Ux TeamsBuilding And Managing Successful Ux Teams
Building And Managing Successful Ux TeamsRod Farmer
 
24 Hours of UX - Agile + UX: Good, Bad, Ugly
24 Hours of UX - Agile + UX: Good, Bad, Ugly24 Hours of UX - Agile + UX: Good, Bad, Ugly
24 Hours of UX - Agile + UX: Good, Bad, UglyJoshua Randall
 
Agile Anti-Patterns. Yes your agile projects can and will fail too.
Agile Anti-Patterns. Yes your agile projects can and will fail too.Agile Anti-Patterns. Yes your agile projects can and will fail too.
Agile Anti-Patterns. Yes your agile projects can and will fail too.Sander Hoogendoorn
 
Jason Moore - Interaction design in enterprise teams
Jason Moore - Interaction design in enterprise teamsJason Moore - Interaction design in enterprise teams
Jason Moore - Interaction design in enterprise teamsroblund
 
EPFL - PxS, week 4 - UX design techniques
EPFL - PxS, week 4 - UX design techniquesEPFL - PxS, week 4 - UX design techniques
EPFL - PxS, week 4 - UX design techniqueshendrikknoche
 
Introduction to Agile for Digital Stakeholders
Introduction to Agile for Digital StakeholdersIntroduction to Agile for Digital Stakeholders
Introduction to Agile for Digital StakeholdersMai Quay
 
What's Next for UX - Refresh Chicago
What's Next for UX - Refresh ChicagoWhat's Next for UX - Refresh Chicago
What's Next for UX - Refresh ChicagoBrad Gerstein
 
Building a UX Process at Salesforce that Promotes Focus and Creativity
Building a UX Process at Salesforce that Promotes Focus and CreativityBuilding a UX Process at Salesforce that Promotes Focus and Creativity
Building a UX Process at Salesforce that Promotes Focus and Creativityuxpin
 
UX Smackdown! Usability Testing Techniques in the Ring
UX Smackdown! Usability Testing Techniques in the RingUX Smackdown! Usability Testing Techniques in the Ring
UX Smackdown! Usability Testing Techniques in the Ringrsherrill
 
UX + Agile: The Good, The Bad, and The Ugly
UX + Agile: The Good, The Bad, and The UglyUX + Agile: The Good, The Bad, and The Ugly
UX + Agile: The Good, The Bad, and The UglyJoshua Randall
 
User Experience & Extreme Programming: An Experience Report
User Experience & Extreme Programming: An Experience Report User Experience & Extreme Programming: An Experience Report
User Experience & Extreme Programming: An Experience Report Michael Rawling
 
Fail Fast, Learn Fast, Move Fast: My UX journey to move faster
Fail Fast, Learn Fast, Move Fast: My UX journey to move fasterFail Fast, Learn Fast, Move Fast: My UX journey to move faster
Fail Fast, Learn Fast, Move Fast: My UX journey to move fasterJeremy Johnson
 
GV Design Sprints for Engineers
GV Design Sprints for EngineersGV Design Sprints for Engineers
GV Design Sprints for EngineersPeter Collins
 
Usability Speech (Jens Hoffmann) - T3CON08
Usability Speech (Jens Hoffmann) - T3CON08Usability Speech (Jens Hoffmann) - T3CON08
Usability Speech (Jens Hoffmann) - T3CON08Jens Hoffmann
 
Design Patterns Summer Course 2009-2010 - Session#1
Design Patterns Summer Course 2009-2010 - Session#1Design Patterns Summer Course 2009-2010 - Session#1
Design Patterns Summer Course 2009-2010 - Session#1Muhamad Hesham
 

Similar to Back to the drawing board: UX lessons from the past and future (20)

Beyond the Waterfall: Rethinking How we Work
Beyond the Waterfall: Rethinking How we WorkBeyond the Waterfall: Rethinking How we Work
Beyond the Waterfall: Rethinking How we Work
 
Z-Shaped Thinkers
Z-Shaped ThinkersZ-Shaped Thinkers
Z-Shaped Thinkers
 
Migs2012 Jurassic Park Builder
Migs2012 Jurassic Park BuilderMigs2012 Jurassic Park Builder
Migs2012 Jurassic Park Builder
 
PxS’12 - week 4 - UX design techniques
PxS’12 - week 4 - UX design techniquesPxS’12 - week 4 - UX design techniques
PxS’12 - week 4 - UX design techniques
 
eXtreme User eXperience (XUX) - How one team melded UX with XP
eXtreme User eXperience (XUX) - How one team melded UX with XPeXtreme User eXperience (XUX) - How one team melded UX with XP
eXtreme User eXperience (XUX) - How one team melded UX with XP
 
Building And Managing Successful Ux Teams
Building And Managing Successful Ux TeamsBuilding And Managing Successful Ux Teams
Building And Managing Successful Ux Teams
 
24 Hours of UX - Agile + UX: Good, Bad, Ugly
24 Hours of UX - Agile + UX: Good, Bad, Ugly24 Hours of UX - Agile + UX: Good, Bad, Ugly
24 Hours of UX - Agile + UX: Good, Bad, Ugly
 
Agile Anti-Patterns. Yes your agile projects can and will fail too.
Agile Anti-Patterns. Yes your agile projects can and will fail too.Agile Anti-Patterns. Yes your agile projects can and will fail too.
Agile Anti-Patterns. Yes your agile projects can and will fail too.
 
Jason Moore - Interaction design in enterprise teams
Jason Moore - Interaction design in enterprise teamsJason Moore - Interaction design in enterprise teams
Jason Moore - Interaction design in enterprise teams
 
EPFL - PxS, week 4 - UX design techniques
EPFL - PxS, week 4 - UX design techniquesEPFL - PxS, week 4 - UX design techniques
EPFL - PxS, week 4 - UX design techniques
 
Introduction to Agile for Digital Stakeholders
Introduction to Agile for Digital StakeholdersIntroduction to Agile for Digital Stakeholders
Introduction to Agile for Digital Stakeholders
 
What's Next for UX - Refresh Chicago
What's Next for UX - Refresh ChicagoWhat's Next for UX - Refresh Chicago
What's Next for UX - Refresh Chicago
 
Building a UX Process at Salesforce that Promotes Focus and Creativity
Building a UX Process at Salesforce that Promotes Focus and CreativityBuilding a UX Process at Salesforce that Promotes Focus and Creativity
Building a UX Process at Salesforce that Promotes Focus and Creativity
 
UX Smackdown! Usability Testing Techniques in the Ring
UX Smackdown! Usability Testing Techniques in the RingUX Smackdown! Usability Testing Techniques in the Ring
UX Smackdown! Usability Testing Techniques in the Ring
 
UX + Agile: The Good, The Bad, and The Ugly
UX + Agile: The Good, The Bad, and The UglyUX + Agile: The Good, The Bad, and The Ugly
UX + Agile: The Good, The Bad, and The Ugly
 
User Experience & Extreme Programming: An Experience Report
User Experience & Extreme Programming: An Experience Report User Experience & Extreme Programming: An Experience Report
User Experience & Extreme Programming: An Experience Report
 
Fail Fast, Learn Fast, Move Fast: My UX journey to move faster
Fail Fast, Learn Fast, Move Fast: My UX journey to move fasterFail Fast, Learn Fast, Move Fast: My UX journey to move faster
Fail Fast, Learn Fast, Move Fast: My UX journey to move faster
 
GV Design Sprints for Engineers
GV Design Sprints for EngineersGV Design Sprints for Engineers
GV Design Sprints for Engineers
 
Usability Speech (Jens Hoffmann) - T3CON08
Usability Speech (Jens Hoffmann) - T3CON08Usability Speech (Jens Hoffmann) - T3CON08
Usability Speech (Jens Hoffmann) - T3CON08
 
Design Patterns Summer Course 2009-2010 - Session#1
Design Patterns Summer Course 2009-2010 - Session#1Design Patterns Summer Course 2009-2010 - Session#1
Design Patterns Summer Course 2009-2010 - Session#1
 

Recently uploaded

TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationKnoldus Inc.
 
Manual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance AuditManual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance AuditSkynet Technologies
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfMounikaPolabathina
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demoHarshalMandlekar2
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsPixlogix Infotech
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxLoriGlavin3
 
2024 April Patch Tuesday
2024 April Patch Tuesday2024 April Patch Tuesday
2024 April Patch TuesdayIvanti
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.Curtis Poe
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteDianaGray10
 
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24Mark Goldstein
 
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...AliaaTarek5
 
Potential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and InsightsPotential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and InsightsRavi Sanghani
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersNicole Novielli
 
Testing tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examplesTesting tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examplesKari Kakkonen
 
Decarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityDecarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityIES VE
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfLoriGlavin3
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxLoriGlavin3
 

Recently uploaded (20)

TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data PrivacyTrustArc Webinar - How to Build Consumer Trust Through Data Privacy
TrustArc Webinar - How to Build Consumer Trust Through Data Privacy
 
Data governance with Unity Catalog Presentation
Data governance with Unity Catalog PresentationData governance with Unity Catalog Presentation
Data governance with Unity Catalog Presentation
 
Manual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance AuditManual 508 Accessibility Compliance Audit
Manual 508 Accessibility Compliance Audit
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
What is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdfWhat is DBT - The Ultimate Data Build Tool.pdf
What is DBT - The Ultimate Data Build Tool.pdf
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Sample pptx for embedding into website for demo
Sample pptx for embedding into website for demoSample pptx for embedding into website for demo
Sample pptx for embedding into website for demo
 
The Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and ConsThe Ultimate Guide to Choosing WordPress Pros and Cons
The Ultimate Guide to Choosing WordPress Pros and Cons
 
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptxThe Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
The Role of FIDO in a Cyber Secure Netherlands: FIDO Paris Seminar.pptx
 
2024 April Patch Tuesday
2024 April Patch Tuesday2024 April Patch Tuesday
2024 April Patch Tuesday
 
How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.How AI, OpenAI, and ChatGPT impact business and software.
How AI, OpenAI, and ChatGPT impact business and software.
 
Take control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test SuiteTake control of your SAP testing with UiPath Test Suite
Take control of your SAP testing with UiPath Test Suite
 
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
Arizona Broadband Policy Past, Present, and Future Presentation 3/25/24
 
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
(How to Program) Paul Deitel, Harvey Deitel-Java How to Program, Early Object...
 
Potential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and InsightsPotential of AI (Generative AI) in Business: Learnings and Insights
Potential of AI (Generative AI) in Business: Learnings and Insights
 
A Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software DevelopersA Journey Into the Emotions of Software Developers
A Journey Into the Emotions of Software Developers
 
Testing tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examplesTesting tools and AI - ideas what to try with some tool examples
Testing tools and AI - ideas what to try with some tool examples
 
Decarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a realityDecarbonising Buildings: Making a net-zero built environment a reality
Decarbonising Buildings: Making a net-zero built environment a reality
 
Moving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdfMoving Beyond Passwords: FIDO Paris Seminar.pdf
Moving Beyond Passwords: FIDO Paris Seminar.pdf
 
The State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptxThe State of Passkeys with FIDO Alliance.pptx
The State of Passkeys with FIDO Alliance.pptx
 

Back to the drawing board: UX lessons from the past and future