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Taking UX to the Real World
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Taking UX to the Real World

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MoDevUX conference, May 2013

MoDevUX conference, May 2013

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Taking UX to the Real World Taking UX to the Real World Presentation Transcript

  • TAKING UX TO THE REAL WORLDMODEVUXMAY 2013Thursday, May 16, 13
  • HI. I’M KEVIN.developer evangelist for twilioThursday, May 16, 13
  • (703) 468-1841could you do me a solid?Thursday, May 16, 13
  • What is twilio?twilio powers businesscommunications, making it easy tointegrate voice, VoIP and textmessaging into business processesand workflowsCopyright © twilio Inc. 2013help me out? send a text to (703) 468-1841Thursday, May 16, 13
  • USER INTERFACESThursday, May 16, 13
  • USER INTERFACESThursday, May 16, 13
  • Thursday, May 16, 13
  • SOFTWAREThursday, May 16, 13
  • SOFTWAREWORLD WORLDThursday, May 16, 13
  • SOFTWARESENSORS ACTUATORSThursday, May 16, 13
  • SOFTWARESENSORS ACTUATORSThursday, May 16, 13
  • BREAKTHROUGH UX ESCAPES INTOTHE REAL WORLDThursday, May 16, 13
  • Thursday, May 16, 13
  • Thursday, May 16, 13
  • IMMEDIATE INTERACTIONS• Communicate time sensitiveinformation via SMS• Faster and more reliable than e-mail,95% + open ratesThursday, May 16, 13
  • CONNECT HUMANS TO HUMANS• Let people pick up thephone and call yourbusiness• Easily programmeaningful interactionsthat reduce burdens onsupportThursday, May 16, 13
  • ENHANCE USER SECURITY• Secure applications withsomething a user knowsand something a user has• Everyone has a mobilephoneThursday, May 16, 13
  • Thursday, May 16, 13
  • USE SOFTWARE TO BREAKTHROUGH TO THE REAL WORLDThursday, May 16, 13
  • @KEVINWHINNERYkwhinnery at twilio dot comThursday, May 16, 13