Zappo’s Story!
Exploring, experimenting, being flexible, learning while doing!
2	
  ©	
  2013,	
  Future	
  of	
  Talent	
 ...
Zappo’s Story!
Exploring, experimenting, being flexible, learning while doing!
3	
  ©	
  2013,	
  Future	
  of	
  Talent	
 ...
Zappo’s Story!
Exploring, experimenting, being flexible, learning while doing!
4	
  ©	
  2013,	
  Future	
  of	
  Talent	
 ...
The Emerging Work World!
5	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	
  
• It’s Changing constantly!
• Learning ...
Dealing with Ambiguity !
Solving problems & challenges never faced before!
6	
  ©	
  2013,	
  Future	
  of	
  Talent	
  In...
Dealing with Complexity!
Learning how to simplify – reduce to simpler/essential levels.!
7	
  ©	
  2013,	
  Future	
  of	
...
Dealing with Interdependencies!
Learning collaboration, forging alliances, nurturing networks!
8	
  ©	
  2013,	
  Future	
...
Fostering Creativity!
“CEOs identify "creativity" as the most important
leadership competency for the successful enterpris...
10	
  
Challenges!
Train temporary/short-term staff!
Develop a global workforce !
Rapidlydevelopnewleaders!
Buildskillsinn...
Learn in classes and courses!
Long time between knowing and the need to know!
Knowledge is categorized - manageable!
WORKS...
12	
  
Simultaneous need to know and knowing it!
Learning in classes not effective!
Knowledge is streaming by - unmanageab...
13	
  
GOAL: Finding Information in the Noise!
We are overwhelmed with words,
pictures, numbers, videos.!
Patterns are har...
What Gen Y is Teaching Us About
Learning!
Personalization is critical!
14	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5t...
What Gen Y is Teaching Us About
Learning!
Technology is invisible!
15	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	...
16	
  
What Gen Y is Teaching Us About
Learning!
Flexibility is core!
©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	
  
17	
  
Self-Learning with mentors works!
What Gen Y is Teaching Us About
Learning!
©	
  2013,	
  Future	
  of	
  Talent	
 ...
The Transformation Underway!
Focus on:!
-Individual development!
-Courses/Classes!
-Instructor-led!
-Compliance!
Focus on:...
19	
  
Social Networks!
Collaborative Tools!
Video!
Projects!
MOOCs! Tutorials!
Coaches/Tutors!
E-Learning!
Peers!
Books!
...
20	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	
  
Source: http://www.jarche.com/!
21	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	
  
Source: http://www.jarche.com/!
The Emerging Workscape!
22	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	
  
• It’s a Collective activity!
• Teams, ...
Everyone an Entrepreneur in Spirit!
Urban, Healthier, Older, Better educated!
Automation &
Robotizing of
many traditional
...
Tomorrow’s Corporate Education!
Creates an environment for the free
exchange of ideas!
24	
  ©	
  2013,	
  Future	
  of	
 ...
Tomorrow’s Corporate Education!
25	
  ©	
  2013,	
  Future	
  of	
  Talent	
  Ins5tute	
  
•  Blends work/learning!
•  Giv...
© 2013, Future of Talent Institute
www.futureoftalent.org!
Kevin Wheeler!
Founder & Chairman!
kwheeler@futureoftalent.org!...
Future of corporate education
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Future of corporate education

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Future of corporate education

  1. 1. Zappo’s Story! Exploring, experimenting, being flexible, learning while doing! 2  ©  2013,  Future  of  Talent  Ins5tute       13  young  and  passionate,  but  unskilled  people  hired  to  learn  programming  
  2. 2. Zappo’s Story! Exploring, experimenting, being flexible, learning while doing! 3  ©  2013,  Future  of  Talent  Ins5tute   WHAT DID NOT WORK! WHAT DID WORK! •  Formal curriculum! •  Instructors! •  Classroom! •  Lessons! •  Project & goal! •  Mentors! •  Anywhere! •  Real work!
  3. 3. Zappo’s Story! Exploring, experimenting, being flexible, learning while doing! 4  ©  2013,  Future  of  Talent  Ins5tute   1.  Nothing tops intentional, dedicated mentorship! 2.  No amount of teaching accelerates learning as much as a mentor! Passion  +  Sense  of  Purpose  =  Incredible  Produc5vity       LESSONS LEARNED!
  4. 4. The Emerging Work World! 5  ©  2013,  Future  of  Talent  Ins5tute   • It’s Changing constantly! • Learning time is short. Need for adaptation is high! • It’s becoming a Collective activity! • Teams, groups, mentors projects are the core
 ! • It’s more & more Collaborative! • Shared ideas/collective decisions! • It rewards Innovation! • Original thinking & experimentation are rewarded!
  5. 5. Dealing with Ambiguity ! Solving problems & challenges never faced before! 6  ©  2013,  Future  of  Talent  Ins5tute  
  6. 6. Dealing with Complexity! Learning how to simplify – reduce to simpler/essential levels.! 7  ©  2013,  Future  of  Talent  Ins5tute  
  7. 7. Dealing with Interdependencies! Learning collaboration, forging alliances, nurturing networks! 8  ©  2013,  Future  of  Talent  Ins5tute  
  8. 8. Fostering Creativity! “CEOs identify "creativity" as the most important leadership competency for the successful enterprise of the future.” -IBM's Institute for Business Value, May 2010! Exploring, experimenting, being open to new, building diversity! 9  ©  2013,  Future  of  Talent  Ins5tute  
  9. 9. 10   Challenges! Train temporary/short-term staff! Develop a global workforce ! Rapidlydevelopnewleaders! Buildskillsinnewtechnologies! 10  ©  2013,  Future  of  Talent  Ins5tute  
  10. 10. Learn in classes and courses! Long time between knowing and the need to know! Knowledge is categorized - manageable! WORKS WELL IN A COMPLEX WORLD! 11   ©  2013,  Future  of  Talent  Ins5tute   Time is not very important! Organized knowledge!
  11. 11. 12   Simultaneous need to know and knowing it! Learning in classes not effective! Knowledge is streaming by - unmanageable! Hierarchy stifles innovation! WORKS WELL IN A CHAOTIC WORLD! Loose organization, free association! ©  2013,  Future  of  Talent  Ins5tute   Time to learn is critical!
  12. 12. 13   GOAL: Finding Information in the Noise! We are overwhelmed with words, pictures, numbers, videos.! Patterns are harder andharder to see.! ©  2013,  Future  of  Talent  Ins5tute  
  13. 13. What Gen Y is Teaching Us About Learning! Personalization is critical! 14  ©  2013,  Future  of  Talent  Ins5tute  
  14. 14. What Gen Y is Teaching Us About Learning! Technology is invisible! 15  ©  2013,  Future  of  Talent  Ins5tute  
  15. 15. 16   What Gen Y is Teaching Us About Learning! Flexibility is core! ©  2013,  Future  of  Talent  Ins5tute  
  16. 16. 17   Self-Learning with mentors works! What Gen Y is Teaching Us About Learning! ©  2013,  Future  of  Talent  Ins5tute  
  17. 17. The Transformation Underway! Focus on:! -Individual development! -Courses/Classes! -Instructor-led! -Compliance! Focus on:! -Groups/Teams! -Collaboration! -Communication! -Innovation! Delivery primarily:! -Formal classes! -Instructor led! -Highly structured e-learning! -Prescriptive! Delivery primarily:! -Informal tools and methods! -Student led! -Games, simulations! -Exploration! 20th Century! 21th Century! 18  ©  2013,  Future  of  Talent  Ins5tute  
  18. 18. 19   Social Networks! Collaborative Tools! Video! Projects! MOOCs! Tutorials! Coaches/Tutors! E-Learning! Peers! Books! Conferences! On-the-job! Internet Search! Communities of Practice! FlippedClassrooms! Games! Simulations! Story Telling! Blogs! Virtual Classes! Apprenticeships! The Array of Learning Tools Available Today ! ©  2013,  Future  of  Talent  Ins5tute  
  19. 19. 20  ©  2013,  Future  of  Talent  Ins5tute   Source: http://www.jarche.com/!
  20. 20. 21  ©  2013,  Future  of  Talent  Ins5tute   Source: http://www.jarche.com/!
  21. 21. The Emerging Workscape! 22  ©  2013,  Future  of  Talent  Ins5tute   • It’s a Collective activity! • Teams, groups, projects are the core
 ! • It’s Collaborative! • Shared ideas/collective decisions! • It rewards Innovation! • Original thinking & experimentation are rewarded! • It’s Changing constantly! • Learning time is short. Need for adaptation is high!
  22. 22. Everyone an Entrepreneur in Spirit! Urban, Healthier, Older, Better educated! Automation & Robotizing of many traditional jobs. ! ! Rise of Career Mosaics! 23! © 2013, Future of Talent Institute! Organizations! ! Smaller! Flatter! Teams! More jobs requiringcreativity, passion, artistic skills, personalinteraction! EDUCATION! Less formal! Mentored! Virtual! Flexible work! Work/Life/Play intertwined! More free time! Virtual work! Fewer FORMAL degreees! EXPECTATIONS!
  23. 23. Tomorrow’s Corporate Education! Creates an environment for the free exchange of ideas! 24  ©  2013,  Future  of  Talent  Ins5tute   •  Communities of Practice! •  Communities of Interest! •  Reinvention of “craft” and apprenticeships! •  Collaborative virtual work and knowledge sharing!
  24. 24. Tomorrow’s Corporate Education! 25  ©  2013,  Future  of  Talent  Ins5tute   •  Blends work/learning! •  Gives responsibility and control to the learner! ! •  Available anywhere/anytime! •  Uses games/video extensively! •  Based on social networks and the Internet! •  Filled with guides and mentors! Characteristics!
  25. 25. © 2013, Future of Talent Institute www.futureoftalent.org! Kevin Wheeler! Founder & Chairman! kwheeler@futureoftalent.org! Get in touch with us for executive briefings or workshops or to learn more about our research, special projects, white papers and regional Retreats.!
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