Corporate learning in 21st century

Corporate Learning in the 21st Century The Role of Corporate Academies & Universities By Kevin Wheeler © Copyright, 2012 Future of Talent Institute

Corporate Education Today •  Based on: –  Manufacturing-‐world mindset –  Mass production models of learning •  Focused on. . . –  increasing the number of managers –  personal development. –  classes and formal education. –  telling employees what they should study. © Copyright, 2012 Future of Talent Institute

The Transformation Underway 20th Century 21th Century Focus on: Focus on: -Personal development -Organizational development -Tactical improvements -Strategic improvements -Supervisory skills -Communication -Compliance -Innovation Delivery primarily: Delivery primarily: -Formal classes -Informal tools and methods -Instructor led -Student led -Highly structured e-learning -Games, simulations -Prescriptive -Exploration © Copyright, 2012 Future of Talent Institute

What Gen Y is Teaching Us About Learning •  Interactivity & Involvement –  Internet-‐ Do it Yourself –  Instant fulﬁllment –  Video/gaming are core to delivery •  Increased Feedback –  Multi-‐way communication is replacing one-‐way. –  Personal, customized answers and messages. –  Authenticity is key to acceptance. © Copyright, 2012 Future of Talent Institute

What Gen Y is Teaching Us About Learning •  Invisibility of Technology –  From TV to Internet to Mobile Phones –  Technology is central to learning •  Expectation for Innovation/progress –  Fast paced change/variety –  Short assignment/projects •  Flexibility a virtue –  Assemble diverse pieces to make your own unique solution –  A bit here, a bit there – cohesion and depth come later © Copyright, 2012 Future of Talent Institute

Tomorrow’s Corporate Education •  An informal, multi-‐dimensional, lightly structured process of seeking out needed information. •  A process of trading knowledge or information. •  Crowdsourced learning collaboration. © Copyright, 2012 Future of Talent Institute

The 21st Century CU •  Tightly coupled to strategic goals of the organization. •  Provides discovery-‐based, self-‐directed learning goals. •  Moves away from bricks and mortar and formal courses. –  Oﬀers resources, coaches, guidance © Copyright, 2012 Future of Talent Institute

The 21st Century CU •  A process/structure/framework that is constantly in ﬂux as needs change. •  Uses “pull,” not “push” by creating an environment for the free exchange of ideas. •  Fosters informal learning. © Copyright, 2012 Future of Talent Institute

Informal Learning © Copyright, 2012 Future of Talent Institute

Tools that Foster Informal Learning •  Websites •  Podcasts •  Search tools •  Instant Messaging/•  Videos Texting •  Collaboration •  Story telling software •  Simulations/Avatars •  Social Networks •  Games •  Blogs © Copyright, 2012 Future of Talent Institute

Models that Foster Informal Learning •  Apprenticeships •  Communities of Practice •  Communities of Interest •  Reinvention of “craft” and apprenticeships •  Collaborative virtual work and knowledge sharing © Copyright, 2012 Future of Talent Institute

Characteristics •  Blended work/learn •  Gives responsibility and control to the learner •  Re-‐emergence of apprenticeships •  Virtual/anywhere/anytime •  Based on networks and the Internet •  Instructors (at best) are guides, mentors and provocateurs. © Copyright, 2012 Future of Talent Institute

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Corporate learning in 21st century

by Kevin Wheeler on Jul 08, 2012

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