Corporate learning in 21st century
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Corporate learning in 21st century

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An overview of how corporate universities or academies are different from training and development functions.

An overview of how corporate universities or academies are different from training and development functions.

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Corporate learning in 21st century Corporate learning in 21st century Presentation Transcript

  • Corporate  Learning  in  the  21st   Century   The  Role  of  Corporate  Academies  &   Universities     By  Kevin  Wheeler       © Copyright, 2012 Future of Talent Institute
  • Corporate  Education  Today  •  Based  on:   –  Manufacturing-­‐world  mindset   –  Mass  production  models  of  learning  •  Focused  on.  .  .   –  increasing  the  number  of  managers   –  personal  development.   –  classes  and  formal  education.   –  telling  employees  what  they  should  study.   © Copyright, 2012 Future of Talent Institute
  • The  Transformation  Underway   20th Century 21th Century Focus on: Focus on: -Personal development -Organizational development -Tactical improvements -Strategic improvements -Supervisory skills -Communication -Compliance -Innovation Delivery primarily: Delivery primarily: -Formal classes -Informal tools and methods -Instructor led -Student led -Highly structured e-learning -Games, simulations -Prescriptive -Exploration © Copyright, 2012 Future of Talent Institute
  • What  Gen  Y  is  Teaching  Us  About   Learning  •  Interactivity  &  Involvement   –  Internet-­‐  Do  it  Yourself   –  Instant  fulfillment   –  Video/gaming  are  core  to  delivery  •  Increased  Feedback     –  Multi-­‐way  communication  is  replacing  one-­‐way.   –  Personal,  customized  answers  and  messages.   –  Authenticity  is  key  to  acceptance.   © Copyright, 2012 Future of Talent Institute
  • What  Gen  Y  is  Teaching  Us  About   Learning  •  Invisibility  of  Technology   –  From  TV  to  Internet  to  Mobile  Phones   –  Technology  is  central  to  learning  •  Expectation  for  Innovation/progress   –  Fast  paced  change/variety   –  Short  assignment/projects  •  Flexibility  a  virtue   –  Assemble  diverse  pieces  to  make  your  own  unique   solution     –  A  bit  here,  a  bit  there  –  cohesion  and  depth  come  later   © Copyright, 2012 Future of Talent Institute
  • Tomorrow’s  Corporate  Education  •  An  informal,  multi-­‐dimensional,  lightly   structured  process  of  seeking  out  needed   information.  •  A  process  of  trading  knowledge  or   information.  •  Crowdsourced  learning  collaboration.     © Copyright, 2012 Future of Talent Institute
  • The  21st  Century  CU  •  Tightly  coupled  to  strategic  goals  of  the   organization.  •  Provides  discovery-­‐based,  self-­‐directed   learning  goals.    •  Moves  away  from  bricks  and  mortar  and   formal  courses.   –  Offers  resources,  coaches,  guidance     © Copyright, 2012 Future of Talent Institute
  • The  21st  Century  CU  •  A  process/structure/framework  that    is   constantly  in  flux  as  needs  change.    •  Uses  “pull,”  not  “push”  by  creating  an   environment  for  the  free  exchange  of   ideas.    •  Fosters  informal  learning.   © Copyright, 2012 Future of Talent Institute
  • Informal  Learning   © Copyright, 2012 Future of Talent Institute
  • Formal  vs.  Informal   © Copyright, 2012 Future of Talent Institute
  • Tools  that  Foster  Informal   Learning  •  Websites     •  Podcasts  •  Search  tools     •  Instant  Messaging/•  Videos     Texting  •  Collaboration   •  Story  telling   software     •  Simulations/Avatars  •  Social  Networks   •  Games  •  Blogs   © Copyright, 2012 Future of Talent Institute
  • Models  that  Foster  Informal   Learning  •  Apprenticeships  •  Communities  of  Practice  •  Communities  of  Interest  •  Reinvention  of  “craft”  and   apprenticeships  •  Collaborative  virtual  work  and   knowledge  sharing   © Copyright, 2012 Future of Talent Institute
  • Characteristics  •  Blended  work/learn  •  Gives  responsibility  and  control  to  the   learner  •  Re-­‐emergence  of  apprenticeships  •  Virtual/anywhere/anytime  •  Based  on  networks  and  the  Internet  •  Instructors  (at  best)  are  guides,  mentors   and  provocateurs.   © Copyright, 2012 Future of Talent Institute
  • Kevin  Wheeler   Future  of  Talent  Institute  kwheeler@futureoftalent.org     © Copyright, 2012 Future of Talent Institute