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Using the Campus CMS for Blink
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Using the Campus CMS for Blink

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I'm not just an editor. I'm a trainer with technical skills. This is a PowerPoint presentation I created to teach people how to use our content management system, Hannon Hill Cascade Server, so that ...

I'm not just an editor. I'm a trainer with technical skills. This is a PowerPoint presentation I created to teach people how to use our content management system, Hannon Hill Cascade Server, so that they could start creating their own content for the campus intranet.

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  • House rules: Bathrooms, turn off cell phones, break during exercises
  • The CMS new and this class is new so we appreciate any feedback you might have.
  • What is a CMS? URL? Taxonomy? WYSIWYG?Just to give you a little bit of background:Hannon Hill: geared towards university clientsDashboard: customize viewing preferences, easy access to recently viewed itemsMessages: Notifications on publishing or broken linksVersions: Automatic content archival every time you save, easily reverts to older or newer versions of contentWYSIWYG: you either love it or hate it. Works a lot like Word or Outlook—buttons on a toolbar that help you format content without having to know HTMLUsed to use a system called V6 but as more content poured in, we outgrew our system.After testing out a series of new content management systems, we landed on HH
  • The basic goal of today is to get you to produce Blink pages—whether that’s an article page or a drawer template. By the end of class, we’d like you to have produced something that mirrors one of these pages.
  • Hand out diagram
  • Display name through mediaDiagram is 3 slides-because the template is longThe display name actually shows up in 2 spots—in the breadcrumb (which you can see on this page), and in the left-hand nav (which isn’t shown here)
  • Content, more information (contacts), other, disclaimer
  • Department links, related links, summary (search)
  • Pass out hand-outsURLs are case-sensitive
  • Show how to add contacts, see also links.Submit=save. Be careful moving from edit to view tab.
  • “Drawers” are one of the design components used in Blink. When you click on a drawer, you open it’s contents. You can also “expand all” or “collapse all”.Get to this page by going to Human Resources-> Supervising & Management.Show how to add, delete, reorder drawers.
  • Show class how to change publishing queue preferences:My Settings in top, right-hand navClick “Go to publish status page” checkboxThere is only one publishing queue for all of UCSD (there is only one “runway”). Go through how to publish
  • Note: URLs are case sensitive so always use lowercase and dashes instead of spacesFor now we’re just using the generic term “article” for the system name but when the page actually launches it will have a more meaningful name.
  • So when you name your new page, it’s good to keep in mind a one-word topic that fits into the map
  • Do not use Save Draft!!!


  • 1. Using the Campus CMS for Blink - BASIC
    UCSD Portal Services
  • 2. Introductions
    • Instructors
    • 3. Allisa Becker: Operations Manager
    • 4. Kelly Cowan: Sr. Editor
    • 5. Liz Morrison: Sr. Writer
    • 6. Participants
    • 7. Name and department
    • 8. Why you’re here
    • 9. What you expect to learn
  • CMS: Content Management System
    • Simpler, but fewer features
    • 10. No WYSIWYG (must know some HTML)
    • 11. No taxonomy
    • 12. Unfriendly URLs
    • 13. No longer available
    • 14. Personalized dashboard
    • 15. Messages
    • 16. Automatic versions
    • 17. WYSIWYG editing:
    What You See Is What You Get
    • Built-in taxonomy
    • 18. Friendly URLs
    • 19. Accessibility compliant
    V6 (Vignette)
    Hannon Hill Cascade Server
  • 20. Learning Outcomes:
    Article Page
    Drawer Page
  • 21. Roles
    • Subject matter experts (Psst! That’s you!)
    • 22. Organize, write, revise content
    • 23. Enter content in CMS
    • 24. Get content approved within department
    • 25. Portal Services team
    • 26. Consults with units and plans content
    • 27. Works with SMEs to identify, organize, and create content
    • 28. Edits and launches all Blink and TritonLink pages
    • 29. Responds to update requests
    • 30. Makes sure pages are reviewed and updated
    • 31. Questions?
    • 32. portalhelp@ucsd.edu
  • Anatomy of a Blink Page
    Parts of the whole:
    The CMS is broken down into parts called “assets.”
    These assets help you create a whole Blink page
  • 33.
  • 34.
  • 35.
  • 36. Tips for Getting Started
    Use Firefox or IE version 7 or 8 (Firefox/Safari for Mac)
    Have two tabs/windows open (Ctrl + t) (Ctrl + n)
    Name folders and pages in all lowercase and use dashes instead of spaces (keep names as short as possible)
  • 37. Creating an Article Page
    Most informational pages in Blink use the article template
    Log in
    Create folder
    Exercise–Create a new article page
  • 38. Creating a Drawer Page
    How-to pages, checklists, FAQs, and menu pages use the drawer template
    Exercise–Create a new drawer page
  • 39. Publishing
    • http://stage-blink.ucsd.edu
    • 40. YOU, the SME, can publish to stage.
    • 41. This lets you share the page with others (your supervisor, co-worker, anyone who needs to approve)
    • 43. http://blink.ucsd.edu
    • 44. Portal Services “launches” the page to the public site: Blink
    • 45. This is the “official” publishing
    Stage (Dress Rehearsal)
    Live (Showtime!)
  • 47. Publishing Process
    1st Phase
    3rd Phase
    2nd Phase
    • CMS Stage Live
    • 48. Writing Review Launch
    • 49. Lines Dress Rehearsal Showtime!
    Contact portalhelp@ucsd.edu first to plan new pages and get feedback
    After working with the writer, submit the new page(s) to workflow via portalhelp@ucsd.edu
    Editor will review the page and either contact you with questions or launch
  • 50. Viewing/Sharing the Stage Site
    Follow this formula:
  • 51. Images
    We will host images
    We don’t host files (.doc, .pdf)
    Use .gif or .jpg
    Upload an image
    Use an existing image from:
    General Guidelines
    2 Ways to Add Images
  • 52. Understanding the Site Structure
    The URL is your “map” to finding a page in the CMS:
  • 53. Editing an Existing Page
    Minor changes (e.g., typos, date changes) just e-mail portalhelp@ucsd.edu with the requested change for faster service
    Bigger changes (e.g., a paragraph, an entire table, content overhaul) copy the page into your draft folder and make the necessary changes
    Exercise–Copy live page into draft folder
  • 54. Useful Links
    • Guide to working with Portal Services: http://blink.ucsd.edu/go/SME
    • 55. UCSD editorial style guide
    • 56. Hannon Hill Glossary: http://hannonhill.com/kb/glossary.html
    • 57. Portal Services contacts:
    • 58. portalhelp@ucsd.edu
    • 59. smemail-l mailing list
    • 60. Allisa Becker: abecker@ucsd.edu, x41013
    • 61. Kelly Cowan: kwcowan@ucsd.edu, x21095
    • 62. Liz Morrison: lmorrison@ucsd.edu, x41916