Heart of Employee Engagement is to …
blog.urbanobservations.com
Create meaning for your people
… and help them to find their voice
Can you get employee engagement at no cost?
Patrick Lencioni thinks so
First, get to know your peoplebetter than
you know them today. Take an interest in what is going on in their
lives and fin...
First, it will require a great deal of courage
and selflessness on the part of a manager
who will at times feel disingenuo...
Let’s look at the key words again
Hmmm...
No cost !??
with acute self awareness
It calls for leadership ...
and courage
To be comfortable with authenticity and vulnerability
When did we train leaders in this ‘stuff’?
Work Global
Leaders trained to deal with pressures
We give them the usual tools
When the pressure is on …..
When did you last open your toolbox?
Create meaning requires …
Examination of deep intentions
You MUST answer toughest question …
To adopt a child
Why do
you want
a child?
Why do you want a child?
Not easy … is it?
The world may be different
In a hundred years from now; it would not matter how
big my house was, what kind of cars I drov...
Kirsty Howard raised £5M by age 11
What is leadership all about?
Leadership spectrum
What’s common?
What’s common?
6 Irresistible Human Endowment
Irresistible endowmentThey help you to move
From Knowing to Doing to Winning
When business is slow
When no one is listening
When it looks a long way down
You can still choose
To make a difference to people’s lives
Giving worldclass leadership learning
At a sustainable low cost
Yes, it’s risky
No money, no resources, no business plan!!
Success highly improbable
Image Credit - http://www.flickr.com/photos/luc/1824234195/
Social networking made the impossible happen
Creates networked intelligence
Social networking
Collaboration & co-creation
This is the ‘What’
This is the ‘Why’
Reduce leadership learning inequalities in society
If world population represented by
12 Europeans
61 Asians
1 Oceanian
13 Africans
13 North/South Americans
Nationality
50 would go hungry
Cave School in China
70 can’t read
There would only be 1 graduate
http://www.flickr.com/photos/83282486@N00/2688452901/
World’s First Computer
PRINT DELETE
1 Computer
16 have internet access
http://www.flickr.com/photos/mnadi/11026499/
6 would own 59% world’s wealth
All 6 would be in USA
Purpose
Must have ‘what’ and ‘why’
Ernest Hemingway
His best story in 6 words
For sale: Baby shoes, never worn
Who are you in 6 words?
Who are you in 6 words?
Who are you in 6 words?
Discovering Your Life’s Work Diagnostic Tool © Ian Berry
ian@ianberry.au.com | www.ianberry.au.com
Letting Go
We can’t let
personal
purpose and
passion go
unchecked in
the work place.
Or can we?
When does purpose and passion pay?
1964: USA success
1957: When it began
1960: Germany
Gigs: 7 days a week, 8 hours a day
1962
1200 gigs by USA 1964
10,000 hours
That’s 6 years 4 months (7.5hrs working day)
The bad news is time flies.
The good news is you’re the pilot
- Michael Althsuler
Takes courage and tenacity to reach the ...
Now your people have something to say …..
How do you help them to find listeners?
In our complex world?
Image Credit - http://www.flickr.com/photos/luc/1824234195/
Social Networking holds the key
This is social media (not social networking)
Our businesses are complex
Nurturing a culture of authentic conversations
Leads to collaborations
Active
Community
(primary circle)
And creation of primary circles
http://www.flickr.com/photos/sats_somu/361419685/
Common Purpose
Community
weak link
strong link
Real Time Data
Result: intelligent network able to handle complexity
Change & Innovation
Acquiring intelligent social network
means being connected
Connections!
It’s
not
how
many
It’s which one
Right connection
Right connection
Right connection
Matters
Right connection
10 Characteristics of a great primary connection
1. Wide variety of connections
2. Observant
. A talent for staying in touch
4. Outwardly focused
5. Sensitive to other’s needs
6. Access to different information
FRED STEIN Children Reading Newspaper, Paris 1936
7. Natural talent for helping
Image Credit - http://www.flickr.com/photos/luc/1824234195/
8. Focused on diversity
9. Spiritually, emotionally, intellectually balanced
10. Influences a broad base of people
Image Credit - http://www.flickr.com/photos/luc/1824234195/
Developing a great primary network is ….
An art & a science
Art of building trust
Art of making meaningful connections
http://www.tofugu.com/2010/07/12/bowing-in-japan-japanese-etiquette/
www.flickr.com/photos/oriol_gascon/2172565951
Result: Collaboration for better business faster
… and co-creation of expans...
Photo Credit: Leona. http://flickr.com/photos/9679326@N04/2704936584/
The science bit: Dunbar’s Number
There’s a limit on ...
Social media helps to go beyond 150
From “Selling” to Connecting
with Your Audience
Social media is an “Enabler”
From Followers to Fans
Social media is an “Enabler”
From “Hard to Reach” to
“Available Everywhere”
Social media is an “Enabler”
It helps to create Networked Community
It helps to create Networked Intelligence
Richard Hames
For more on Networked Intelligence
is about connecting ideas & people
Networked Intelligence
So that people feel compelled to lead
Help us to give it away
Leaders Café is that gift
… and make a better 21st century, faster!
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
HBA 2010 Leadership Conference: Workshop 1
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HBA 2010 Leadership Conference: Workshop 1

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This is a workshop on employee engagement delivered by Kwai Yu - CEO of Leaders Cafe.

It was delivered as part of the HBA 2010 Leadership Conference.

Published in: Business, Education
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HBA 2010 Leadership Conference: Workshop 1

  1. 1. Heart of Employee Engagement is to … blog.urbanobservations.com
  2. 2. Create meaning for your people
  3. 3. … and help them to find their voice
  4. 4. Can you get employee engagement at no cost? Patrick Lencioni thinks so
  5. 5. First, get to know your peoplebetter than you know them today. Take an interest in what is going on in their lives and find out what their dreamsand passionsare, both professionally and personally. The only caveatis that you have to be genuinely interested. If you haven't done this much before and you're afraid that it will feel weirdto start now, do it anyway. Your employees want it, need it and will thank you for it. - PATRICK LENCIONI
  6. 6. First, it will require a great deal of courage and selflessness on the part of a manager who will at times feel disingenuous, embarrassed or incompetent. As for this being touchy-feely, ask yourself if productivity, morale and retention are touchy-feely. Would tolerating a little touchy- feely a reasonable price to pay for giving your employees a sense of appreciation, fulfillment and meaning at work PATRICK LENCIONI
  7. 7. Let’s look at the key words again
  8. 8. Hmmm... No cost !??
  9. 9. with acute self awareness It calls for leadership ...
  10. 10. and courage
  11. 11. To be comfortable with authenticity and vulnerability
  12. 12. When did we train leaders in this ‘stuff’?
  13. 13. Work Global Leaders trained to deal with pressures
  14. 14. We give them the usual tools
  15. 15. When the pressure is on …..
  16. 16. When did you last open your toolbox?
  17. 17. Create meaning requires … Examination of deep intentions
  18. 18. You MUST answer toughest question … To adopt a child
  19. 19. Why do you want a child? Why do you want a child?
  20. 20. Not easy … is it?
  21. 21. The world may be different In a hundred years from now; it would not matter how big my house was, what kind of cars I drove or how much money I had in the bank. What matters is that …. because I was important in the life of a child
  22. 22. Kirsty Howard raised £5M by age 11
  23. 23. What is leadership all about?
  24. 24. Leadership spectrum What’s common?
  25. 25. What’s common?
  26. 26. 6 Irresistible Human Endowment
  27. 27. Irresistible endowmentThey help you to move From Knowing to Doing to Winning
  28. 28. When business is slow
  29. 29. When no one is listening
  30. 30. When it looks a long way down You can still choose
  31. 31. To make a difference to people’s lives
  32. 32. Giving worldclass leadership learning At a sustainable low cost
  33. 33. Yes, it’s risky No money, no resources, no business plan!!
  34. 34. Success highly improbable
  35. 35. Image Credit - http://www.flickr.com/photos/luc/1824234195/ Social networking made the impossible happen
  36. 36. Creates networked intelligence Social networking
  37. 37. Collaboration & co-creation
  38. 38. This is the ‘What’
  39. 39. This is the ‘Why’ Reduce leadership learning inequalities in society
  40. 40. If world population represented by
  41. 41. 12 Europeans 61 Asians 1 Oceanian 13 Africans 13 North/South Americans Nationality
  42. 42. 50 would go hungry
  43. 43. Cave School in China 70 can’t read
  44. 44. There would only be 1 graduate http://www.flickr.com/photos/83282486@N00/2688452901/
  45. 45. World’s First Computer PRINT DELETE 1 Computer
  46. 46. 16 have internet access http://www.flickr.com/photos/mnadi/11026499/
  47. 47. 6 would own 59% world’s wealth All 6 would be in USA
  48. 48. Purpose Must have ‘what’ and ‘why’
  49. 49. Ernest Hemingway His best story in 6 words
  50. 50. For sale: Baby shoes, never worn
  51. 51. Who are you in 6 words?
  52. 52. Who are you in 6 words?
  53. 53. Who are you in 6 words?
  54. 54. Discovering Your Life’s Work Diagnostic Tool © Ian Berry ian@ianberry.au.com | www.ianberry.au.com
  55. 55. Letting Go We can’t let personal purpose and passion go unchecked in the work place. Or can we?
  56. 56. When does purpose and passion pay?
  57. 57. 1964: USA success
  58. 58. 1957: When it began
  59. 59. 1960: Germany Gigs: 7 days a week, 8 hours a day
  60. 60. 1962
  61. 61. 1200 gigs by USA 1964
  62. 62. 10,000 hours That’s 6 years 4 months (7.5hrs working day)
  63. 63. The bad news is time flies. The good news is you’re the pilot - Michael Althsuler Takes courage and tenacity to reach the sky
  64. 64. Now your people have something to say …..
  65. 65. How do you help them to find listeners?
  66. 66. In our complex world?
  67. 67. Image Credit - http://www.flickr.com/photos/luc/1824234195/ Social Networking holds the key
  68. 68. This is social media (not social networking)
  69. 69. Our businesses are complex
  70. 70. Nurturing a culture of authentic conversations
  71. 71. Leads to collaborations Active Community (primary circle) And creation of primary circles
  72. 72. http://www.flickr.com/photos/sats_somu/361419685/ Common Purpose
  73. 73. Community weak link strong link
  74. 74. Real Time Data Result: intelligent network able to handle complexity Change & Innovation
  75. 75. Acquiring intelligent social network means being connected
  76. 76. Connections! It’s not how many
  77. 77. It’s which one
  78. 78. Right connection
  79. 79. Right connection
  80. 80. Right connection
  81. 81. Matters Right connection
  82. 82. 10 Characteristics of a great primary connection
  83. 83. 1. Wide variety of connections
  84. 84. 2. Observant
  85. 85. . A talent for staying in touch
  86. 86. 4. Outwardly focused
  87. 87. 5. Sensitive to other’s needs
  88. 88. 6. Access to different information
  89. 89. FRED STEIN Children Reading Newspaper, Paris 1936 7. Natural talent for helping
  90. 90. Image Credit - http://www.flickr.com/photos/luc/1824234195/ 8. Focused on diversity
  91. 91. 9. Spiritually, emotionally, intellectually balanced
  92. 92. 10. Influences a broad base of people
  93. 93. Image Credit - http://www.flickr.com/photos/luc/1824234195/ Developing a great primary network is ….
  94. 94. An art & a science
  95. 95. Art of building trust
  96. 96. Art of making meaningful connections http://www.tofugu.com/2010/07/12/bowing-in-japan-japanese-etiquette/
  97. 97. www.flickr.com/photos/oriol_gascon/2172565951 Result: Collaboration for better business faster … and co-creation of expansive opportunities
  98. 98. Photo Credit: Leona. http://flickr.com/photos/9679326@N04/2704936584/ The science bit: Dunbar’s Number There’s a limit on how many relationships you can keep a tab on at any one time
  99. 99. Social media helps to go beyond 150
  100. 100. From “Selling” to Connecting with Your Audience Social media is an “Enabler”
  101. 101. From Followers to Fans Social media is an “Enabler”
  102. 102. From “Hard to Reach” to “Available Everywhere” Social media is an “Enabler”
  103. 103. It helps to create Networked Community
  104. 104. It helps to create Networked Intelligence
  105. 105. Richard Hames For more on Networked Intelligence
  106. 106. is about connecting ideas & people Networked Intelligence
  107. 107. So that people feel compelled to lead
  108. 108. Help us to give it away Leaders Café is that gift
  109. 109. … and make a better 21st century, faster!

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