Ni2 Positioning Overview May 2006

  • 476 views
Uploaded on

Обзорная презентация компании Ni2 и ее решения по управлению CMDB, изменениями, конфигурациями

Обзорная презентация компании Ni2 и ее решения по управлению CMDB, изменениями, конфигурациями

More in: Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
476
On Slideshare
0
From Embeds
0
Number of Embeds
2

Actions

Shares
Downloads
8
Comments
0
Likes
0

Embeds 0

No embeds

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide
  • 15 years in OSS, Network Resource Management, and Facility Management Founded Lat45 , developer of inventory network resource management for service providers
  • 15 years in OSS, Network Resource Management, and Facility Management Founded Lat45 , developer of inventory network resource management for service providers
  • Accurate source of truth Resource & relationship auto-discovery Rule based resource reconciliation & data synch Policy & Standards Enforcement Workflow driven process Policy catalogs Next generation CMDB platform Single technology platform True federation of data Standard based APIs N(i)2 Dashboard Standalone mode Comprehensive analytics Tracking of all sources of change Control changes throughout their lifecycle
  • Accurate source of truth Resource & relationship auto-discovery Rule based resource reconciliation & data synch Policy & Standards Enforcement Workflow driven process Policy catalogs Next generation CMDB platform Single technology platform True federation of data Standard based APIs N(i)2 Dashboard Standalone mode Comprehensive analytics Tracking of all sources of change Control changes throughout their lifecycle
  • N(i) 2 ’s CMDB is not just a repository of configurations Provides to third party application required services for efficient remote configuration. Provides an extended CI scope including structure, connectivity, and network related CIs Delivered with a dashboard type of application that provide generic reporting, leveraging globally the CMDB with comprehensive analytics. Enhances CIs management with business rules N(i) 2 ’s Infrastructure Management is not just common IT assets manager Treats structure, connectivity, and network items as asset Supports planning and design of major infrastructure projects with alternate scenarios Supports automation of deployment related to major infrastructure projects N(i) 2 ’s Service Management is not just sophisticated help desk It leverage the concept of service , bridging the gap between the business and the infrastructure configurations It provide visibility on dependency between offered services and infrastructure items for better compliancy with SLAs
  • Leveraging partners’ sales force and customer base
  • By 2007, larger storage vendors will have sharpened their marketing approach to SMB. By Q1, they likely to have had a year of efforts, and limited success in addressing the markets, and will have sharpened their aim. Some of smaller companies are likely to achieve success addressing vertical niches within SMB Traditional market categories, such as network fault management are becoming less useful in capturing real market dynamics

Transcript

  • 1. N(i) 2 Overview
    • N(i)2 Overview
    • Industry Trends
    • Product Functions
    • N(i)2 Business Model
    • N(i)2 and Smarts
  • 2. About N(i) 2
    • Founded in 2003
    • Headquarters in Montreal, Canada with European offices in Belgium
    • Same team launched Lat45, acquired by MetaSolv in 2001
    • Forerunner in Asset, Change, & Configuration Management
    • Leveraging its telecom expertise in the enterprise market
    • The N(i) 2 Suite was commercially introduced in Q4 2005
    http:// www.ni2solutions.com
  • 3. Industry Trends
    • EMA’s Twenty Hot Markets for 2007:
    • Next-Generation Management will be one of the surprising “rockets” to watch in 2007 and next 5 years. Its growth will be directly linked to CMDB deployments, innovative auto-discovery and inventory capabilities
    • ITIL’s notion of the CMDB is taking the industry by surprise with a Market awareness of 61% ITIL, 84% CMDB
  • 4. Customer Challenges
    • Context
      • 80% of problems are reported by users
      • 85% of problems are caused by IT changing something
      • Total labor represents 70% of CIO budgets (64% in 2001, 73% in 2008)*
    • Cause
      • Architectural complexity reduces IT efficiency and exposes organizational complexity
    Technology should serve people! Actual Application Architecture for Consumer Electronics Company
  • 5. Solution Attributes: A Federation of Data Complexity Clarity Performance Management Asset Management Fault Management Network Discovery Application Mapping Incident Management Request Management Application Configuration Network Configuration Contract Management Performance Management Asset Management Fault Management Network Discovery Application Mapping Incident Management Request Management Application Configuration Network Configuration Contract Management CM DB
  • 6. The N(i) 2 Technology
    • Document a “ single source of truth” and share it with all IT domains. Information is accurate and updated by tracking all sources of changes
    • Information is organized, therefore manageable, via CIs and relationships. Data is truly leveraged via analytics - without it the CMDB would be useless!
    • Enforce a standardized, end-to-end change process. Processes are automated : taking action based on business policies
    • Track and optimize all resources at every stage of the asset lifecycle
    • Streamline service delivery and resolve problems quickly
    N(i) 2 CMDB Change Management Service Management Infrastructure Management
  • 7. Extended Scope of CIs The N(i) 2 Suite provides visibility on all discoverable and non-discoverable configuration items Services
    • Services
    • Incidents
    • Problems
    • Tasks
    Applications
    • Software Package
    • Applications
    • Databases
    • Architecture
    Business
    • Consumer
    • SLA
    • Contracts
    • Cost
    Facilities
    • Buildings
    • Rooms
    • Workspace
    • Racks
    Structure
    • Cables
    • Serving Areas
    • Antennas
    • Conduits
    Employee Support
    • PCs
    • Laptops
    • PDAs
    • Badges
    Network
    • Routers
    • Subnets
    • Circuits
    • IP Address
    Infrastructures
  • 8. Support for Service & Infrastructure Management Process ITIL Process Change Management Incident Management Problem Management Configuration Management Incidents Problems Known errors Changes Cis Relationships Error Control CMDB Service Lifecycle Operations Design & Planning Deployment Management Technical Support ICT Infrastructure Lifecycle
  • 9. Visibility on Multi-Layered Dependency Mapping Infrastructure Layer System Server Router Router Subnet Software Management Tool Business Layer User users Cost Center Contract Service Provider Organization Service Layer Hardware Service Network Service Application Service
  • 10. Management of All Sources of Change C onfiguration M anagement D atabase ( CMDB ) Network Infrastructure Discovery tool discovers Changes on the network Requester Supervisor request changes System administrator imports changes from 3 rd party applications Excel sheet, bar code scanning, monitoring, … Deployment plan Project manager reconciles modeled changes
  • 11. N(i) 2 Functional Architecture
  • 12. Change & Configuration Management
    • Accurate source of truth
    • Policy & Standards Enforcement
    • Next generation CMDB platform
    • N(i) 2 Dashboard
    • Tracking of all sources of change
    • Automated tracking of non-discoverable change
    Service Management Infrastructure Management CMDB Platform Discovery Configuration Management N(i) 2 CMDB Task Management Deployment Management Change Management
  • 13. Visibility on Configuration Items and their Relations
  • 14. Synchronize Change with Workforce Activities Maps automatically designed changes to tasks Mange generated deployment plans in Gantt charts
  • 15. Full Visibility on Configuration Items Track CIs in different contexts Provide visibility to costs, history, specifications, incidents…
  • 16. Infrastructure Management
    • Central repository where all asset information are modeled, including network related assets
    • Optimize designs through alternate scenarios
    • Manage software license compliance and entitlements
    • Control expenses through budget management
    Service Management Infrastructure Management Inventory Management Structure Design Network Design Connectivity Design Cost & Contract Planning & Auditing Change Management N(i) 2 CMDB
  • 17. Tracking Inventory
  • 18. Demystifying Connectivity
  • 19. Data Center Management Establish power requirement and heat dissipation Manage physical connectivity Manage chassis in racks
  • 20. Understanding WAN Assets
  • 21. Service Management
    • Reduces service restoration time
    • Streamlines incident prioritization
    • Enables capture and re-use of incident solution
    • Streamlines request, ordering, and fulfillment processes
    Infrastructure Management Service Desk Incident Management Problem Management Request Management Change Management Service Management N(i) 2 CMDB
  • 22. Web based Incident Service Desk
  • 23. Technical Architecture The N(i) 2 Suite N(i)2 Java Clients Database Services N(I)2 Web Clients Clustered Web Server & Java Application Server (JBoss, BEA, Oracle, Sun, IBM) RMI/IIOP HTTP 3 rd party Apps EJB/Hibernate API’s (SOAP, Java) Map Services OpenGIS JDBC, LDAP, JDO, JCA, OSS/J EMC|Smarts, Voyence, HPOV, CiscoWorks,SAP, Infovista,…) HW and SW assets SNMP, WMI (V)LAN Infrastructure (MapServer, GoogleMaps, ESRI, …) Oracle, SQLServer, PostgreSQL, … 3 rd Party Apps
  • 24. N(i) 2 Positioning
  • 25. The N(i) 2 Suite Strategy: ACCM for the Enterprise N(i) 2 CMDB Open API Contract SLA Management Incident Problem Request Management Infrastructure (L1 to L7 & Services) Management Asset & Change Management Performance Management Fault Management Release Management Customer Relationship Management InfoVista, PVSR EMC2 | Smarts, HP OpenView nLayers The N(i) 2 Suite , HP Service Desk InfoVista The N(i) 2 Suite CiscoWorks / IP SC Voyence, MS-SMS The N(i) 2 Suite
  • 26. Competitive Analysis Clear Gap in Infrastructure Management SD’ Service Level Manager SD’s Help Desk Manager SD’s Help Desk Manager SD’s Help Desk Manager SD’s Help Desk Manager SD’s Change Manager SD’s Change Manager (via other HP platforms) SD’s Help Desk Manager Service Desk’s CMDB (SD CI’s only) HP Service Desk ServiceCenter Change Management Service Management Request Management ServiceCenter Help Desk Service Management Self Care AssetCenter AssetCenter AssetCenter ServiceCenter ServiceCenter ServiceCenter ServiceCenter ServiceCenter Ent. Discovery Active CMDB (IT assets only) Peregrine Infrastructure Mgmnt Planning & Auditing Infrastructure Mgmnt Structure Design Help Desk Service Management Incident Management Asset Management Infrastructure Mgmnt Financial Management Asset Management Infrastructure Mgmnt Contract Management Infrastructure Mgmnt Network Design Infrastructure Mgmnt Connectivity Design Asset Management Infrastructure Mgmnt Inventory Management Service Level Agreement SLA Management Help Desk Service Management Problem Management Change Management Change Management Deployment Management Change Management Change Management Task Management Discovery Services N(i) 2 CMDB Discovery N(i) 2 CMDB Configuration Management Atrium (sold with BMC products) N(i) 2 CMDB CMDB BMC Remedy N(i) 2 Features
  • 27. N(i) 2 Key Differentiators
    • N(i) 2 CMDB is not just a repository of configurations
      • 3rd party application access to services for efficient remote configuration
      • Extended CI scope: structure, connectivity, & network related CIs
      • Dashboard with generic reporting and analytics, leveraging globally the CMDB
      • CI management via business rules
    • N(i) 2 Infrastructure Management goes beyond IT asset management
      • Treats structure, connectivity, and network items as assets
      • Supports planning and design of major infrastructure projects with alternate scenarios
      • Supports automation of deployment related to major infrastructure projects
    • N(i) 2 Service Management is not just sophisticated help desk
      • Notion of service : bridging the gap between business and infrastructure configurations
      • Visibility on dependency between services and infrastructure items for SLA compliancy
  • 28. Roadmap Q306 Q406 Release 2.5.x Financial Management SLA Management Enhanced Smarts Interface HPOV/NNM Interface Release 3.0.x Voyence Interface nLayers/ADM Interface MS-SMS Interface Interoperable Model&API Release 3.5.x InfoVista Interface CiscoWorks Interface Interoperable Model&API Q107 Q207 … Release 4.0.x Business Process Modeling HPOV/SD Interface
  • 29. N(i) 2 Business Development Strategy
  • 30. 100% indirect sales model
    • 3 rd party software companies in the network space
      • Delivering a federated CMDB
      • Offering pre-integrated solutions to reseller channel
    • Solution integrators
      • Positioned in the network space
      • Implementing ITIL’s best practices
    • Network Equipment Vendors
      • Value added offering
    • Managed service providers
      • Via solutions area
  • 31. Target Markets
      • Large enterprises with over 2000 employees
      • ACCM leaderships
      • Management through technology silos
      • Large network deployment
        • Manufacturers
        • (Managed) Service Providers
        • Governments
        • Energy & utilities
      • Small and Mid-sized business under 2000 employees
      • Integrated infrastructure & service management
      • Need for basic IT management solution
        • Ecom businesses
        • Small cities, counties
        • Banks
    The N(i) 2 Suite For large enterprises N(i) 2 Essentials For Mid-Sized businesses
  • 32. EMC Smarts Partner Vision (Verso)
    • N(i) 2 central to reference architecture
  • 33. Enterprise Model Discovery Strategy 1 Discovery of WAN Infrastructure (Discoverable Configurations and Topology) 2 Discovery of LAN Infrastructure (Discoverable HW/SW) 1 2 2 2 2 3 4 5 3 3 Import of device locations (Excel, Legacy Data, …) Services and user allocation (Excel, Legacy Data, …) 5 Discovery of distributed applications 4 4 4 4 5 5 5
  • 34. N(i) 2 CMDB for EMC Smarts ® Enhancing Fault Management Visibility
  • 35. Leveraging a Federated CMDB CMDB Enhanced Fault Management for Smarts Customer & End-to-end Visibility for N(i) 2 Customer Enhanced problem resolution End-to-end change process Physical Infrastructure Applications Location Deployment History Visibility on Layer 2 & 3 Topologies & Device Configurations Visibility on Non-Discoverable Resources & Information Logical Network
  • 36. Extending Service Management with Root Cause Analysis Problem Management Change Management N(i) 2 Reconciliation Engine Full CMDB Configuration Management Integrated ITIL ® Processes Known Errors
  • 37. N(i) 2 Benefits for EMC-Smarts Customers
    • The N(i) 2 CMDB for Smarts
      • Increase incident response time & MTTR
      • Reduce risks associated to change
      • Reduction of costly downtime
      • Optimize resources and compliance (SOX)