USAREUR Cloud Computing Training Class Presentation Heidelberg 1

HQ USAREUR O&M Services  Customer base: 3000 NIPRNET Users  Type of Service Addressed:  Office Automation - Standard Office Apps  Exchange, Presentation, Spreadsheet, Word Processor  Data storage and retrieval  Collaboration capabilities amongst Users

As Is  Current Process – Provided locally on the client with back end capability and storage on local and Army Europe Enterprise Infrastructures.

Capabilities • Highly-available, redundant infrastructure offering the full complement of IT services to the Headquarters. • Full warm COOP capability • Full complement of Tier 1, Tier 2 and Tier 3 support services • Highly complex IT skills resident in-house Challenges  High infrastructure costs for servers, storage devices, O & M and environmental.  Service support, continual upgrade costs and IA/Security involve a great deal of overhead.

Facts  Organizational office automation is costly  No Programmed IT dollars  Dwindling Resources (People, money)  Transformation (Headquarters moving)  In Sourcing (Skill Sets going away)

Assumptions  Skill sets hard to find and maintain  Hiring process will not keep pace  Sufficient bandwidth is available  Sufficient capability  Sufficient security  Leadership will accept risks vs. benefits

Proposed Strategies  Fully Outsource Office Automation capability for the Headquarters (Commercial – Google)  Includes entire infrastructure, licenses, etc.  SaaS  Partially Outsource Infrastructure required to run office automation capability (GOV – DISA)  Environmentals, hardware, facility  IaaS

SLA Development Introduction Scope of Work Performance Problem Management Metering and Compensation Service Provider Duties and Responsibilities Customer Duties and Responsibilities Tracking, Reporting and Managing Services (~3d party) Warranties and Remedies Security Intellectual Property Rights and Confidential Information Legal Compliance and Resolution of Disputes Termination General Signatures Schedules

Key Requirements  Responsiveness  Availability  Security  Capacity/Elasticity/Scalability  Ease of Use/Speed to Implement  Affordability  Portability  Flexible Solutions (adaptable to transforming requirements)

Challenges, Risks, and Issues SaaS – Commercial Iaas – Government o Commercial  Contract Termination o Security Flexibility o Flexibility  Shared Infrastructure o Portability  Responsiveness o Culture  Capacity  O&M (skills set)

Benefits SaaS - Commercial IaaS - Government o Contract  Security Termination  Flexibility Flexibility  Culture o Fast  Control implementation o Shared Infrastructure (parallel computing) o Scalable o O&M o Interoperability

Security 1. Regulations – Conform with existing federal/industry standards 2. Security Controls – identity management / access control Event auditing and reporting Cryptography Data Storage Security Security Policies

Weighted Platform Comparison Criteria SaaS IaaS Hardware Hardware 10 9 18 Facilities 10 9 Software 16 Facilities Flexibility 10 16 14 12 Speed to implement 18 14 10 Culture Flexibility O&M 10 5 8 Security 12 16 6 Redundancy 14 12 4 2 Disaster Recover 16 12 Interoperability 0 Speed to implement SaaS Portability 5 8 IaaS Interoperability 8 5 Culture 6 16 Software 16 8 Portability O&M Disaster Recover Security Redundancy

COA Comparison 1. SaaS – Commercial Most cost effective -No O&M support costs Fully outsources entire functional requirement Speed of Implementation Maximizes cloud technologies (Flat files, parallel searches, etc.) 2. IaaS – Government Cultural acceptance Security & control Status Quo

Recommendation Pilot Office Automation Suite and eMail for the Headquarters by fully outsourcing the functional requirements to a Commercial Provider. Assuming the projected benefits are realized, fully migrate above capabilities throughout U’R and continue to leverage cloud technologies.

Conclusion  Need to change the way we do business  Leverage technology  New Paradigms – OS and External Solutions  Maximize performance and capabilities  Reduce costs and enable the Warfighter  Enhance Information Dominance

Backup Slides

Solution Architecture  Type of Solution Thoughts  Cloud  Vmotion ○ Application  Cloud Bursting ○ OS  Virtual Infrastructure ○ Platform Binding ○ Server  Create on the fly  Virtualized  SaaS, PaaS, IaaS  Non virtualized  Non Cloud ○ Alternative solution  As is  Other Solution

As Is  Current Process – Provided locally on the client with back end capability and storage on local and Army Europe Enterprise Infrastructures.

Platform Comparison Criteria SaaS IaaS Hardware 10 9 Facilities 10 9 Flexibility 5 8 Speed to implement 9 7 O&M 10 5 Security 6 8 Redundancy 7 6 Disaster Recover 8 6 Portability 5 8 Hardware 10 Interoperability 8 5 Software Facilities 8 Culture 3 8 6 Software 8 4 Culture Flexibility 4 2 Speed to SaaS Interoperability 0 implement IaaS Portability O&M Disaster Security Recover Redundancy

SLA Development Introduction Scope of Work Performance Problem Management Metering and Compensation Service Provider Duties and Responsibilities Customer Duties and Responsibilities Tracking, Reporting and Managing Services (~3d party) Warranties and Remedies Security Intellectual Property Rights and Confidential Information Legal Compliance and Resolution of Disputes Termination General Signatures Schedules

Strategy Enter Strategy here.

COA Comparison  x • x

COA Prioritization

Recommendation

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USAREUR Cloud Computing Training Class Presentation Heidelberg 1

by Kevin Jackson on Jun 11, 2010

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USAREUR Cloud Computing Training Class Presentation Heidelberg 1 — Presentation Transcript