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Things I value

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What do customers value?

What do customers value?

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Things I  value Things I value Presentation Transcript

  • What do customers value when staying in hotels?
    A quick study carried out in November, 2010
    61 Respondents to select attributes.
    17 Respondents to rank importance.
  • When travelling on a business trip, what would you MOST like to see included in your rate?
  • When travelling on a leisure trip, what would you MOST like to see included in your rate?