Topic 1
What is patient safety?

Patient Safety Curriculum Guide
1
Learning objective
Understand the discipline of patient safety and its role in
minimizing the incidence and impact of adve...
Knowledge requirements
 Harm caused by health-care errors and system failures
 Lessons about error and system failure fr...
Performance requirements
 Apply patient safety thinking in all clinical activities
 Demonstrate ability to recognize the...
Harm caused by health-care errors and
system failures
 Extent of adverse events
 Categories of adverse events
 Economic...
Lessons about error and system failure
from other industries

 Large-scale technological disasters
 What investigations ...
Swiss cheese model (1)

Source: Why do interns make prescribing errors? A qualitative study MJA 2008; 188 (2): 89-94
Ian D...
History of patient safety and origins of
the blame culture

 Blame culture in health care
 Why do we blame?
 Person app...
Difference between system failures,
violations and errors
 Professional accountability
 Violations
 Types of violations...
A model of patient safety






Those who work in health care
Those who receive health care or have a stake in its
ava...
A conceptual model of patient safety

Recipients of care

Methods: CQI on
info, hardware,
plant, policy

Systems for thera...
Communicating with Patients:
Applying Knowledge & Expertise
Patients
•
•
•
•
•

experience of illness
social circumstances...
Understanding the multiple factors
involved in failures
Students should:

 Avoid blaming
 Practise evidenced-based care
...
Recognize the role of patient safety
in safe health-care delivery




Ask questions about other parts of the health
syst...
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Psp mpc topic-01

  1. 1. Topic 1 What is patient safety? Patient Safety Curriculum Guide 1
  2. 2. Learning objective Understand the discipline of patient safety and its role in minimizing the incidence and impact of adverse events, and maximizing recovery from them Patient Safety Curriculum Guide 2
  3. 3. Knowledge requirements  Harm caused by health-care errors and system failures  Lessons about error and system failure from other industries  History of patient safety and the origins of the blame culture  Difference between system failures, violations and errors  A model of patient safety Patient Safety Curriculum Guide 3
  4. 4. Performance requirements  Apply patient safety thinking in all clinical activities  Demonstrate ability to recognize the role of patient safety in safe health-care delivery Patient Safety Curriculum Guide 4
  5. 5. Harm caused by health-care errors and system failures  Extent of adverse events  Categories of adverse events  Economic costs  Human costs Patient Safety Curriculum Guide 5
  6. 6. Lessons about error and system failure from other industries  Large-scale technological disasters  What investigations showed  What is a systems approach? Patient Safety Curriculum Guide 6
  7. 7. Swiss cheese model (1) Source: Why do interns make prescribing errors? A qualitative study MJA 2008; 188 (2): 89-94 Ian D Coombes, Danielle A Stowasser, Judith A Coombes and Charles Mitchell Adapted from J. Reason’s model of accident causation Patient Safety Curriculum Guide 7
  8. 8. History of patient safety and origins of the blame culture  Blame culture in health care  Why do we blame?  Person approach  Systems approach Patient Safety Curriculum Guide 8
  9. 9. Difference between system failures, violations and errors  Professional accountability  Violations  Types of violations Patient Safety Curriculum Guide 9
  10. 10. A model of patient safety     Those who work in health care Those who receive health care or have a stake in its availability The infrastructure of systems for therapeutic interventions (health-care delivery processes) The methods for feedback and continuous improvement Patient Safety Curriculum Guide 10
  11. 11. A conceptual model of patient safety Recipients of care Methods: CQI on info, hardware, plant, policy Systems for therapeutic action designed to preempt/rescue from failure Preparation on: illness understanding, accessing care systems, advocacy Workers: teams trained to preempt / rescue from / manage failure Methods: CQI on: competence communication, teamwork Source: A patient safety model of health care, Emmanuel et al, 2008 Patient Safety Curriculum Guide 11
  12. 12. Communicating with Patients: Applying Knowledge & Expertise Patients • • • • • experience of illness social circumstances attitude to risk values preferences Health professionals • • • • • diagnosis disease etiology prognosis treatment options outcome probabilities Source: A. Coulter, Picker Institute 2001 Patient Safety Curriculum Guide 12
  13. 13. Understanding the multiple factors involved in failures Students should:  Avoid blaming  Practise evidenced-based care  Maintain continuity of care for patients  Be aware of the importance of self-care  Act ethically every day Patient Safety Curriculum Guide 13
  14. 14. Recognize the role of patient safety in safe health-care delivery   Ask questions about other parts of the health system Ask for information about the hospital or clinic processes that are in place to identify adverse events Patient Safety Curriculum Guide 14

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