BMC BSM NOW - BMC Partner Newsletter - December

The Complete ITSM Solutions Company Vyom Labs – BMC BSM Partner Newsletter December 2009

Topics
Intention of Newsletter
BMC BSM Skills and Services Updates
BMC BSM Project Updates
Articles on BMC BSM
Contact Us

Intention of Newsletter
Vyom Labs works with BMC Partners, System Integrators and IT Outsourcers worldwide to help them in their implementation, support projects and pre-sales efforts
BMC BSM Monthly newsletter will keep YOU informed on following about Vyom Labs
Skills Availability On-Demand for your projects
Projects executed by Vyom Labs in last month
Knowledge Sharing Articles

Skills availability at Vyom Labs for your projects in this and coming months
BMC Service Support
BMC Remedy ITSM 7.5, 7 and older versions
Service Desk (Incident Management, Problem Management), Change Management, SLM, Asset Management
BMC Service Request Management
BMC Service Assurance
ProactiveNet
BPM (PATROL, PORTAL, PATROL Express )
TMART
BMC Event Manager (BEM)
Service Impact Manager (SIM)
BMC Service Automation
BMC Configuration Automation for Clients ( BCAC / Marimba)
BMC Configuration Automation for Servers (BCAS / Bladelogic)
BMC Configuration Automation for Networks (BCAN)
Atrium
CMDB Orchestrator (Run Book Automation)
BMC Remedy ARS 7.x, 6.x and older versions
Job Scheduling / Workload Automation
Control-m for Distributed Systems

Services available from Vyom Labs for your projects
Implementation Services, Support Services, Integration Services, Customization Services, Upgrade Services and Testing Services for BMC BSM solutions
Custom training workshops / Implementation workshops on BMC BSM solutions
Accredited ITIL Trainings (Foundation, Intermediate, Advance), ITIL Consultancy, ISO 20000 Consultancy

BMC BSM Project Updates
Following Projects are completed by Vyom Labs in month of
November 2009
Project – BMC Performance Manager implementation for one of the large logistics company in India
BMC Performance Manager (Agentless monitoring using Portal ) and its integration with BMC Remedy Service Desk for a large logistics company in India
50+ servers (200+ CPUs) and 5RSM deployed across globe for centralized monitoring
This project is handled completely (Project Management, Solution Architecture, Implementation ) by Vyom Labs
Improved availability of IT infrastructure and streamlines support process with the help of industry leading monitoring and service desk solution.
Project – BMC Service Impact solution implementation workshop for one of the largest bank in the world
One of the largest bank in the world was using BMC Performance Manager (Portal and PATROL) for monitoring of their infrastructure. They has service desk from CA
Customer want to have a centralized aggregator and service modeling solution from BMC (Service Impact solution)
Vyom labs has conducted end to end implementation workshop for the customer to leverage the BMC solution to maximum the return of investment (ROI)

Articles
Fast-track Your ITIL Implementation
This post answers a very important question: “How do I fast-track ITIL Implementation in my organization?”
http://www.vyomlabs.com/blog/fast-track-itil-implementation-426
ITIL Lite
This presentation shows some quick steps to adopt ITIL Lite as a framework for your organization
http://www.vyomlabs.com/blog/itil-lite-432
Vyom Labs IT Service Management Conference & Solutions’ Showcase @ Pune
Vyom Labs hosted India’s very first IT Service Management Conference and Solutions’ Showcase starting from Pune. Read more about the conference
http://www.vyomlabs.com/blog/itsm-conference-insights-424
http://www.vyomlabs.com/blog/itsm-conference-india-421

Email: [email_address] Web: www.vyomlabs.com Phone (India): +91-20-66321000 Phone (USA): +1-408-416-3793 Contact Us

BMC BSM NOW - BMC Partner Newsletter - December

by Kunal Sonawala on Dec 29, 2009

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