Relationship and communication skill make difference Kumarmahi

Mission statement The more skilled you are at relating with others, the greater the likelihood that you will maximize your own and others happiness and contribute less to human misery and pain.

The more skilled you are at relating with others, the greater the likelihood that you will maximize your own and others happiness and contribute less to human misery and pain.

Relationships provide us Love, Intimacy, Reassurance of worth, Tangible assistance, Guidance Informational support and Emotional support.

Love,

Intimacy,

Reassurance of worth,

Tangible assistance,

Guidance

Informational support and

Emotional support.

Relationship and communication You can make a significant difference in the quality of your interpersonal relationships through improved communication. Communication is a learned behavior. When you practice, you perfect new skills.

You can make a significant difference in the quality of your interpersonal relationships through improved communication.

Communication is a learned behavior.

When you practice, you perfect new skills.

Hesitation Doubt Result Encouragement Feedback Appreciation We feel We need

Hesitation

Doubt

Result

Encouragement

Feedback

Appreciation

Difficult Situations

• Identify common communication problems • Develop skills in non-verbal messages listening actively and empathetically • Enhance your ability to handle difficult situations without being manipulated Aware of interpersonal issues Giving and receiving emotional support

• Identify common communication problems

• Develop skills in

non-verbal messages

listening actively and empathetically

• Enhance your ability to handle difficult situations without being manipulated

Aware of interpersonal issues

Giving and receiving emotional support

Effective communication helps in.. making request handling conflicts expressing difficult feelings giving emotional support understanding different point of views understanding other persons emotions and handle

making request

handling conflicts

expressing difficult feelings

giving emotional support

understanding different point of views

understanding other persons emotions and handle

What we gain More respect. More influence. More comfortable with conflict. More peace of mind. More satisfying closeness with others. A healthier life.

More respect.

More influence.

More comfortable with conflict.

More peace of mind.

More satisfying closeness with others.

A healthier life.

Barriers and gateways to communication

Listening and sharing Tell others what you think, feel and want, Ask others what they think, feel and want. It is a matter of good communication, communication is the solvent of all problems.

Tell others what you think, feel and want,

Ask others what they think, feel and want.

It is a matter of good communication,

communication is the solvent of all problems.

Communication barriers Listening Resist Mind reading Misinterpret Judge Passive Preoccupation Sharing Impulsive Blame Criticize Revenge Dominate Avoid Rigid

Listening

Resist

Mind reading

Misinterpret

Judge

Passive

Preoccupation

Sharing

Impulsive

Blame

Criticize

Revenge

Dominate

Avoid

Rigid

Effective communication Listening Open Attend Listen Empathize Understand Sharing Acceptance Respect Positive Supportive Express

Listening

Open

Attend

Listen

Empathize

Understand

Sharing

Acceptance

Respect

Positive

Supportive

Express

Everyone differs Perception Self-talk Visual image Explanation Expectation

Perception

Self-talk

Visual image

Explanation

Expectation

Gender difference Men To feel accepted. To feel admired. To feel appreciated. To feel approved of. To feel trusted . Women To feel validated. To feel respected. To feel understood. To feel reassured. To feel cared about.

Men

To feel accepted.

To feel admired.

To feel appreciated.

To feel approved of.

To feel trusted .

Women

To feel validated.

To feel respected.

To feel understood.

To feel reassured.

To feel cared about.

When we turn to others.. We share our inner feelings only with D ear / N ear one, because they use their Ear (listen). Did you notice ear denote that E mpathy A cceptance R espect

We share our inner feelings only with D ear / N ear one, because they use their Ear (listen).

Did you notice ear denote that

E mpathy

A cceptance

R espect

Do you know what listening means is? L earn to wait before you speak I nitiate someone to share their feelings S ilently observe T est your understanding by using paraphrase, reflect back E mpathize N eed your acceptance and understanding but not your premature advice

L earn to wait before you speak

I nitiate someone to share their feelings

S ilently observe

T est your understanding by using paraphrase, reflect back

E mpathize

N eed your acceptance and understanding but not your premature advice

7 STEPS TO SUCCESSFUL COMMUNICATION Listen more carefully and responsively Explain your conversational intent and invite consent Express yourself more clearly and completely Translate your complaints and criticisms into specific request and explain your request Ask questions more open ended and more creatively Express more appreciation Adopt the continuous learning approach to living

Listen more carefully and responsively

Explain your conversational intent and invite consent

Express yourself more clearly and completely

Translate your complaints and criticisms into specific request and explain your request

Ask questions more open ended and more creatively

Express more appreciation

Adopt the continuous learning approach to living

Do more than exist - live Do more than touch – feel Do more than look – observe Do more than read – absorb Do more than hear – listen Do more than listen – understand - John.H.Rhoade

Do more than exist - live

Do more than touch – feel

Do more than look – observe

Do more than read – absorb

Do more than hear – listen

Do more than listen – understand

- John.H.Rhoade

For more resources Please visit http://stress-coping.blogspot.com/ http://kumarmahi07.webs.com/ Thank you

For more resources

Please visit

http://stress-coping.blogspot.com/

http://kumarmahi07.webs.com/