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Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
Relationship And Communication Skill
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Relationship And Communication Skill

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you can make a difference

you can make a difference

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  • 1. Relationship and communication skill make difference Kumarmahi
  • 2. Mission statement <ul><li>The more skilled you are at relating with others, the greater the likelihood that you will maximize your own and others happiness and contribute less to human misery and pain. </li></ul>
  • 3. Relationships provide us <ul><li>Love, </li></ul><ul><li>Intimacy, </li></ul><ul><li>Reassurance of worth, </li></ul><ul><li>Tangible assistance, </li></ul><ul><li>Guidance </li></ul><ul><li>Informational support and </li></ul><ul><li>Emotional support. </li></ul>
  • 4. Relationship and communication <ul><li>You can make a significant difference in the quality of your interpersonal relationships through improved communication. </li></ul><ul><li>Communication is a learned behavior. </li></ul><ul><li>When you practice, you perfect new skills. </li></ul>
  • 5. <ul><li>Hesitation </li></ul><ul><li>Doubt </li></ul><ul><li>Result </li></ul><ul><li>Encouragement </li></ul><ul><li>Feedback </li></ul><ul><li>Appreciation </li></ul>We feel We need
  • 6. Difficult Situations
  • 7. <ul><li>• Identify common communication problems </li></ul><ul><li>• Develop skills in </li></ul><ul><li>non-verbal messages </li></ul><ul><li>listening actively and empathetically </li></ul><ul><li>• Enhance your ability to handle difficult situations without being manipulated </li></ul><ul><li>Aware of interpersonal issues </li></ul><ul><li>Giving and receiving emotional support </li></ul>
  • 8. Effective communication helps in.. <ul><li>making request </li></ul><ul><li>handling conflicts </li></ul><ul><li>expressing difficult feelings </li></ul><ul><li>giving emotional support </li></ul><ul><li>understanding different point of views </li></ul><ul><li>understanding other persons emotions and handle </li></ul>
  • 9. What we gain <ul><li>More respect. </li></ul><ul><li>More influence. </li></ul><ul><li>More comfortable with conflict. </li></ul><ul><li>More peace of mind. </li></ul><ul><li>More satisfying closeness with others. </li></ul><ul><li>A healthier life. </li></ul>
  • 10. Barriers and gateways to communication
  • 11. Listening and sharing <ul><li>Tell others what you think, feel and want, </li></ul><ul><li>Ask others what they think, feel and want. </li></ul><ul><li>It is a matter of good communication, </li></ul><ul><li>communication is the solvent of all problems. </li></ul>
  • 12. Communication barriers <ul><li>Listening </li></ul><ul><li>Resist </li></ul><ul><li>Mind reading </li></ul><ul><li>Misinterpret </li></ul><ul><li>Judge </li></ul><ul><li>Passive </li></ul><ul><li>Preoccupation </li></ul><ul><li>Sharing </li></ul><ul><li>Impulsive </li></ul><ul><li>Blame </li></ul><ul><li>Criticize </li></ul><ul><li>Revenge </li></ul><ul><li>Dominate </li></ul><ul><li>Avoid </li></ul><ul><li>Rigid </li></ul>
  • 13. Effective communication <ul><li>Listening </li></ul><ul><li>Open </li></ul><ul><li>Attend </li></ul><ul><li>Listen </li></ul><ul><li>Empathize </li></ul><ul><li>Understand </li></ul><ul><li>Sharing </li></ul><ul><li>Acceptance </li></ul><ul><li>Respect </li></ul><ul><li>Positive </li></ul><ul><li>Supportive </li></ul><ul><li>Express </li></ul>
  • 14. Everyone differs <ul><li>Perception </li></ul><ul><li>Self-talk </li></ul><ul><li>Visual image </li></ul><ul><li>Explanation </li></ul><ul><li>Expectation </li></ul>
  • 15. Gender difference <ul><li>Men </li></ul><ul><li>To feel accepted. </li></ul><ul><li>To feel admired. </li></ul><ul><li>To feel appreciated. </li></ul><ul><li>To feel approved of. </li></ul><ul><li>To feel trusted . </li></ul><ul><li>Women </li></ul><ul><li>To feel validated. </li></ul><ul><li>To feel respected. </li></ul><ul><li>To feel understood. </li></ul><ul><li>To feel reassured. </li></ul><ul><li>To feel cared about. </li></ul>
  • 16. When we turn to others.. <ul><li>We share our inner feelings only with D ear / N ear one, because they use their Ear (listen). </li></ul><ul><li>Did you notice ear denote that </li></ul><ul><li>E mpathy </li></ul><ul><li>A cceptance </li></ul><ul><li>R espect </li></ul>
  • 17. Do you know what listening means is? <ul><li>L earn to wait before you speak </li></ul><ul><li>I nitiate someone to share their feelings </li></ul><ul><li>S ilently observe </li></ul><ul><li>T est your understanding by using paraphrase, reflect back </li></ul><ul><li>E mpathize </li></ul><ul><li>N eed your acceptance and understanding but not your premature advice </li></ul>
  • 18. 7 STEPS TO SUCCESSFUL COMMUNICATION <ul><li>Listen more carefully and responsively </li></ul><ul><li>Explain your conversational intent and invite consent </li></ul><ul><li>Express yourself more clearly and completely </li></ul><ul><li>Translate your complaints and criticisms into specific request and explain your request </li></ul><ul><li>Ask questions more open ended and more creatively </li></ul><ul><li>Express more appreciation </li></ul><ul><li>Adopt the continuous learning approach to living </li></ul>
  • 19. <ul><li>Do more than exist - live </li></ul><ul><li>Do more than touch – feel </li></ul><ul><li>Do more than look – observe </li></ul><ul><li>Do more than read – absorb </li></ul><ul><li>Do more than hear – listen </li></ul><ul><li>Do more than listen – understand </li></ul><ul><li>- John.H.Rhoade </li></ul>
  • 20. <ul><li>For more resources </li></ul><ul><li>Please visit </li></ul><ul><li>http://stress-coping.blogspot.com/ </li></ul><ul><li>http://kumarmahi07.webs.com/ </li></ul>Thank you

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