FUJITSU Software Interstage Business Operations Platform:A Foundation for Smart Process ApplicationsKeith SwensonVP R&D, C...
We are a software company with a mission…Copyright 2013 Fujitsu America, Inc.We help our customers to improvetheir busines...
Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:BusinessStrategyTechnologyChange Cycle:IT Infra...
Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)BusinessStrategyTechnologyChange Cyc...
Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)3-6monthsBusinessStrategyTechnologyC...
Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)3-6months6-10years6-10yearsBusinessS...
Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)3-6months6-10years6-10yearsBusinessS...
How Smart Process Apps give you ERP AgilityERP Agility Instead of building inside ERP, youbuild Smart Process App outside...
What you need to create Smart Process Apps Out-of-the-box connectivity of your ERP to other systems, people andbusiness p...
Interstage Business Operations PlatformInterstage Business Operations Platform (BOP)Smart Services GridService Oriented Ar...
A single platform, combining the world of Integration, BusinessProcess Management, and Composite Application DevelopmentEn...
Key BOP Features Enabling Smart Process Apps Composite Applications Dynamic Case Management Enterprise Scale SOA-based ...
Key Features: Composite ApplicationsComposite applications are particularly suitable for:Subject matter experts and knowle...
Key Features: Dynamic Case ManagementDynamic Case Management is particularly suitable for: Investigative case application...
Key Features: Enterprise Scale SOA-based IntegrationThe SOA Grid is particularly suitable for: Legacy modernization Syst...
Key Features: Master Data ManagementMaster Data Management is particularly suitable for: A single view of risk A single ...
Key Features: On-Premise and the CloudBPM in the cloud is particularly suitable for: Outsourcing, BPO and systems integra...
 Business processes typically spanmany systems, business units and theextended enterprise ERP‟s are usually not accessib...
 Build flexible, mobile, process-drivenapplications on top of SAP and otherpackaged applications such as CRMand HR soluti...
 Unlock application and information silos Gain visibility, control, speed ofchange, innovation and flexibility Reduce c...
Q&AFor more information visit us athttp://www.fujitsu.com/interstageor email atinterstage@us.fujitsu.comCopyright 2013 Fuj...
Smart Process Apps on Interstage BOP
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Smart Process Apps on Interstage BOP

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Smart Process Apps and a description of the capabilities needed to support them in Interstage Business Operations Platform (BOP).

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  • Our mission is to improve business operations with world-class process-oriented software that allows customers to change and innovate and get to market much more quickly. And we do this by achieving significantly shorter development cycles, with significantly lower costs.
  • Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • Here I wanted to illustrate differences in change cycles in a typical business. At the top of the slide, you can view the relative frequency of change cycles to the business side. Business strategy changes frequenly – you have competitive pressures, there is globalization. And internal staff reorganizations can occur with even more frequency. Markets and business conditions and opportunities change dynamically, and at a rapid rate. To exploit changing markets, the business has to respond with agility and speed.At the bottom of the slide, you see that IT infrastructure and supporting business applications tend to change after several years. There is some variance, but once implemented and put into production, these systems are used for years. The problem is that technology cannot accommodate or address business change cycles. This is where Interstage BOP comes in. Our technology reconciles the variances between these two types of cycles. With Interstage BOP, through a Web Services layer you can talk to existing systems and orchestrate and create new systems to respond to the change cycles at the top. Interstage BOP is the technology and composition layer that lets you: connect disparate legacy systems add new functionality and flexibility to existing IT infrastructure improve operations continuously to respond to changing business needsHow does Interstage BOP help your business become more agile? In three ways:First, business users are empowered to collaborate with IT in process design, increasing the speed and accuracy of new systems to support the business.Second, Interstage BOP is a truly flexibile, adaptable platform – designed for change.Last, BOP is easy-to-use – by business and technical end users.
  • ERP Agility is a Fujitsu software solution category that uses Interstage Business Operations Platform (BOP) in combination with ERP systems to integrate, customize, and extend the reach and value of your ERP investments. It has a number of different use cases that we will discuss later, but all of them are grouped under the solution name ERP Agility.
  • This view of the technology stack provides a bit more detail on the elements of Interstage BOP: At the SOA layer, it includes Master Data Management for data governance and quality At the business process layer, it includes capabilities for Case Management of unstructured and dynamic processes, as well as Rules Management and Business Activity Monitoring And the Composite Application Framework includes tooling to address user interface and task development and managementAdditional technical detail from Jaideep:SOA Grid aka Smart Services Grid - This is the platform that ensures that all of the services provided by and/or deployed in BOP are accessible and available for usage at all times. It leverages the Enterprise Service Bus (ESB) for actually routing the messages/requests to and from the various components within the BOP. The SOA Grid makes available the deployed web services for building applications as well as allows management of the services. The "smartness" in the grid comes from its knowledge of - what and where all the application connectors are in BOP- leverage the load balancing logic of the various "nodes" within the BOP- automatic detection of failed nodes and rerouting their requests- leverage MDM for automatic reconciliation and synchronization of shared data  Collaborative Workspace - Collaborative Workspace (CWS) enables a “Compose and Assemble” paradigm by bringing together all the necessary logic into a single solution development environment. It simplifies the development and deployment of Web Services using a model driven approach.It provides seamless collaboration between business experts and IT users in a unified working environment to build, test, and package up the applications for deployment.  Master Data ManagementThe MDM component of BOP provides the single consolidated view of the master data ensuring that the source from which this data was derived is a trusted and reliable source. It also ensures that the processes that rely on this data continue to work efficiently and effectively even in the wake of changes to the underlying data. MDM facilitates management of the complete lifecycle of the shared data within BOP as well as implement strong governance to ensure appropriate access to the data. It supports the creation of the common representation of the data that can be shared across multiple systems as well as the availability of reusable services to access and manipulate this data. Business Services - A Business Service is a business-level building block representing a specific business function that is aligned with an end user's view of the business and capabilities it provides. It encapsulates processes and Web Services whose behavior is adapted at run-time, based on the business context and service request of the user or system making that request. Business Services help decouple or abstract business logic from multiple locations into a centralized location, so that changes—and their impact—can be more easily understood and executed.
  • What makes Interstage BOP different?First, the product is a unified, single, platform for integration, business process management, and composite application development. This is our drumbeat.Our Collaborative Workspace allows IT and the business side to collaborate in process initiatives – this is a big advantage.In our BPM layer, we support any form of workflow – including Case Management and instances of hybrid processes.We are truly multi-tenant, truly scalable. And Interstage BOP can be deployed over the Cloud in just a few hours, providing a rapid application development environment. Interstage BOP has been benchmark tested in very high-volume transaction processing environments like commercial banking and has performed flawlessly.Finally, our architecture is highly secure and available, and comforms to all industry standards for an open platform.
  • As markets change, information for making decisions needs to change. Companies need to combine existing data and system assets in new ways with new systems and capabilities, and they need to do it quickly and easily.Interstage BOP lets you leverage existing and new assets in exciting, innovative ways. At its Composite Application Framework layer, business users are enabled to self-assemble business mash-ups using all manner of information, whether sourced internally or externally. Mix and match structured data from an internal system like ERP with external data, say, from Google Maps. It all provides a rich way of delivering new, actionable information to business consumers and providing renewed value to existing IT investments.
  • Now, to drill down a bit more into the different capabilities of Interstage BOP, let’s start with Dynamic Case Management.Not every process in a business setting are completely structured and repeatable. Some are, and these are good targets for traditional business process management. Others, however, involve knowledge work, judgment, and collaboration; these processes cannot be reliably modeled in advance. To streamline these processes types, case management is required.Interstage BOP includes Case Management to address business processes like claims processing, customer service, legal, and healthcare scenarios that involve flexible decision-making and process changes, some of them ad hoc.So in addition to its core capabilities to support traditional BPM automation, Interstage BOP also can handle this new, emerging form of process automation and improvement.
  • Over time, many businesses make organic and significant investments in their IT infrastructure. Adding to this complexity, different corporate locations may invest in different systems, and at the corporate level, merger and acquisition activities may take place regularly. What can result is a massive investment in IT systems that don’t talk to each other.Interstage BOP addresses this with its enterprise-scale Service-Oriented Architecture. The platform includes a SOA grid to deliver connectivity, advanced integration, and business services to help increase the value of existing IT investments.This is essential to initiatives such as legacy system modernization, extensions to ERP systems, and orchestrating new processes across legacy or hybrid applications. This means you have the means to adapt rapidly to changing business needs while saving the costs of custom application developmentand abandoning your exiting infrastructure.
  • Master Data Management in BOP ensures data quality, consistency, and governance in your business operations. It reduces the complexity of data access and aggregation, and by improving data quality, Master Data Management provides better, more complete information for your key business processes, such as customer service, cross-selling and up-selling initiatives.
  • Interstage BOP is available to you as on-premise, private cloud, public cloud, or as a hybrid solution. You get choice – use the cloud, don’t use the cloud, or move to the cloud when it makes business sense. Interstage BOP gives you the best of all worlds – make use of innovative cloud applications or application extensions in combination with traditional, secured behind the firewall applications and legacy systems.
  • Siemens, Tata Motors, and Wipro are three large enterprises that have deployed Business Operations Platform to extend the business logic and data in their SAP systems to trading partners and customers – doing it quickly, flexibly, and cost-effectively. They use BOP as the layer for building solutions for their extended enterprises.
  • Over time, the data that populates your ERP systems grows into a valuable information store that holds potential value for a broader audience within your enterprise than just your ERP users. Embraer, Li-Ning, and Nongfu Spring are three companies that have used BOP to build flexible, mobile, and process-driven applications on top of SAP, thereby disseminating valuable information and functionality to new users within the enterprise.
  • Schneider Electric, Tata Steel, and Essar use BOP to integrate diversified IT environments that include SAP. Like many organizations, they have a multitude of disparate systems that support their businesses, and they understand the leverage they can gain through better information sharing – across systems. They use BOP to effect these integrations because it is a much more flexible, easy-to-use, and cost-effective alternative to customizing SAP using its native development tools.
  • Smart Process Apps on Interstage BOP

    1. 1. FUJITSU Software Interstage Business Operations Platform:A Foundation for Smart Process ApplicationsKeith SwensonVP R&D, Chief ArchitectFujitsu America, Inc.May 30, 2013Copyright 2013 Fujitsu America, Inc.
    2. 2. We are a software company with a mission…Copyright 2013 Fujitsu America, Inc.We help our customers to improvetheir business operations with world-class,process-oriented software which allows themto change and innovate the way they do businesswith greater speed and flexibility.2
    3. 3. Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:BusinessStrategyTechnologyChange Cycle:IT InfrastructureBusiness NeedsSupporting TechnologyOrganizationalStructureCopyright 2013 Fujitsu America, Inc.3
    4. 4. Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)BusinessStrategyTechnologyChange Cycle:IT InfrastructureBusiness NeedsSupporting TechnologyOrganizationalStructureCopyright 2013 Fujitsu America, Inc.4
    5. 5. Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)3-6monthsBusinessStrategyTechnologyChange Cycle:IT InfrastructureBusiness NeedsSupporting TechnologyOrganizationalStructureCopyright 2013 Fujitsu America, Inc.5
    6. 6. Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)3-6months6-10years6-10yearsBusinessStrategyTechnologyChange Cycle:IT InfrastructureBusiness NeedsSupporting TechnologyOrganizationalStructureCopyright 2013 Fujitsu America, Inc.6
    7. 7. Add Agility to IT and Accelerate Time-to-ValueSoftwareBusinessChange Cycle:1-2years(s)3-6months6-10years6-10yearsBusinessStrategyTechnologyChange Cycle:IT InfrastructureSmart Process Apps SynchronizeBusiness & IT Change CyclesBusiness NeedsSupporting TechnologyOrganizationalStructureCopyright 2013 Fujitsu America, Inc.7
    8. 8. How Smart Process Apps give you ERP AgilityERP Agility Instead of building inside ERP, youbuild Smart Process App outside theERP: allow agile business innovationand better collaboration. Use ERP connectors to enableprocess-driven integration, flexiblecustomization involving ERP andmultiple systems, and improvedvisibility across those data silos.Copyright 2013 FUJITSU America Inc.8Rigid ERP ERP does what it does very well It is powerful, reliable, and gets the corebusiness functions done But it isn‟t the place to innovate todifferentiate your business As you grow and evolve, you need to makechanges happen quickly Your business has processes that spanmany business units, systems, countriesand data ERP systems lack the agility to quicklychange and innovate
    9. 9. What you need to create Smart Process Apps Out-of-the-box connectivity of your ERP to other systems, people andbusiness processes Build multi-channel composite business applications above ERP Unlock business value by combining the „best of the cloud‟ with your ERPsystem A single, integrated view of information including ERP Improved enterprise processes and business operations beyond theboundaries of ERP Collaboration beyond ERP across the supply chain9Copyright 2013 FUJITSU America
    10. 10. Interstage Business Operations PlatformInterstage Business Operations Platform (BOP)Smart Services GridService Oriented Architecture (SOA)Enterprise ServiceBusBusinessServicesMaster DataManagementBusiness Process Management Suite (BPMS)BusinessProcessManagementCaseManagementRulesManagementBusiness ActivityMonitoringComposite Application Framework (CAF)CompositeApplicationUser InterfacesTaskManagementCollaborativeWorkspaceCopyright 2013 Fujitsu America, Inc.10
    11. 11. A single platform, combining the world of Integration, BusinessProcess Management, and Composite Application DevelopmentEnables true business and IT collaboration via a singleCollaborative WorkspaceSupport for any type of workflow including human-to-humanworkflows, system-to-system integration-type interactions and hybridprocessesModern and open platform, built on a secure, highly available andscalable architectureDesigned to support multi-tenancy and cloud deployment – deployan application development environment in a matter of hoursInterstage BOP DifferentiatorsCopyright 2013 Fujitsu America, Inc.11
    12. 12. Key BOP Features Enabling Smart Process Apps Composite Applications Dynamic Case Management Enterprise Scale SOA-based Integration Master Data Management On-Premise and the CloudCopyright 2013 Fujitsu America, Inc.12
    13. 13. Key Features: Composite ApplicationsComposite applications are particularly suitable for:Subject matter experts and knowledge workersAnyone participating in a processDelivering a rich, effective customer experience What is it? A way of building user interfaces to present processes, cases,applications, dashboards etc to users The capability for business users to self assemble or composebusiness mash-ups made up of internal and external information What does it give you? High levels of productivity and speed for subject matter expertsto create, share and publish relevant business applications Technology in the workplace that is as productive as theconsumer IT people use outside work Disposable application that solves a problem but can be thrownaway Mix and match structured data from internal systems (e.g. ERP)with external data (e.g. Google Maps) A rich way of participating in processes and giving the rightinformation in one place to the right person (customer,employee, business manager)Copyright 2013 Fujitsu America, Inc.13
    14. 14. Key Features: Dynamic Case ManagementDynamic Case Management is particularly suitable for: Investigative case applications Fraud, Legal, Regulatory compliance Service request case applications Customer service, Underwriting, Claims Incident management case applications Exception management, Healthcare, Complaint management What is it? A typical process centric approach is suitable for task driven,structured and standardized functions of an organization A case centric approach is suitable for case and knowledgedriven, unstructured and collaborative functions that need tocapture the experience and expertise of subject matterexperts What does it give you? Collaboration and high speed change for dynamic, ad-hoc,unstructured operations but with high productivity, efficiencyand governance Better decision support without constraints whilst retainingflexibility and control Fully integrated cases with the data, systems & documentsfor an actionable single view of case across the enterprise Automation of what makes sense to reduce the workload for“commodity” processesCopyright 2013 Fujitsu America, Inc.14
    15. 15. Key Features: Enterprise Scale SOA-based IntegrationThe SOA Grid is particularly suitable for: Legacy modernization System to system orchestration Extending ERP systems What is it? A full integration capability built around an Enterprise ServiceBus delivering Service Orientated Architecture The Interstage BOP has a SOA grid at is foundation to deliverconnectivity, advanced integration and business services tosupport organization wide, mission critical BPM What does it give you? A single URL for anything (a process, rule, UI, case, MDM etc) A way of ensuring enterprise wide business processes workseamlessly with the existing IT estate A robust, highly available, highly scalable framework allowsnon-stop execution of business processes Enables enterprises to adapt rapidly to changing businessneeds and substantially lowering the total cost of ownershipCopyright 2013 Fujitsu America, Inc.15
    16. 16. Key Features: Master Data ManagementMaster Data Management is particularly suitable for: A single view of risk A single view of customer or employee A single view of product What is it? A real-time, single, uniform view of data regardless of sourcefrom across an organization giving a consistent context for theuse of data everywhere within the organization Data stays where it is – this is not “rip and replace” but “leaveand layer”. Integration to data is read & write, data is looselycoupled What does it give you? A standards based, reusable single view of data available as aservice Better, more complete information for your business processesfor customer service, compliance, up-sell/cross-sell etc More intelligent decision making for key stakeholders Reduced complexity of data access, transformation,aggregation and integration behind a standard data servicelayerCopyright 2013 Fujitsu America, Inc.16
    17. 17. Key Features: On-Premise and the CloudBPM in the cloud is particularly suitable for: Outsourcing, BPO and systems integrators Combining the best of SaaS with existing legacy Flexible charging models – e.g. subscriptions What is it? Enterprise wide BPM in the cloud, on-premise or a hybrid mix ofboth The Interstage platform can run in the public cloud, the privatecloud, on-premise or hosted by a delivery partner. It is exactly thesame platform. What does it give you? Business processes spanning the people, applications and servicesregardless of where they are. A business process could orchestrateSAP, Siebel, Salesforce, Google, Azure etc Choice of using the cloud, not using the cloud, moving to the cloudwhen it makes business sense The best of both worlds – make use of innovative SaaS applicationstogether with traditional applications and existing legacy The option of being able to run your business processes as aservice (BPaaS) but retain control of your differentiation andinnovationCopyright 2013 Fujitsu America, Inc.17
    18. 18.  Business processes typically spanmany systems, business units and theextended enterprise ERP‟s are usually not accessibleoutside the corporate network BOP supports the extended enterpriseby connectingsuppliers, agents, customers andexternal experts to the SAP systemwith tailored fit-for-purpose businesssolutions Customers have taken this approachto quickly build applications andportals, both on the supply, as well asthe demand-side, focusing on „ease ofuse‟ and speed of collaborationCase Study 1: Extending The Enterprise18 Copyright 2013 Fujitsu America, Inc.
    19. 19.  Build flexible, mobile, process-drivenapplications on top of SAP and otherpackaged applications such as CRMand HR solutions Involve internal stakeholders who do notuse SAP for their day-to-day jobs inapproval processes and collaboration Cross organizational boundaries Create more mission critical applications Eg CRM applications that are tailor madeand tie multiple systems and data sourcestogetherCase Study 2: Quickly Build New Applications / Functionality19 Copyright 2013 Fujitsu America, Inc.
    20. 20.  Unlock application and information silos Gain visibility, control, speed ofchange, innovation and flexibility Reduce costs, time-to-market, inefficiencyand expensive ERP customizations Integrate, orchestrate and leverage adiversified SAP and IT landscape by bridgingthe gap between different systems Maximize business potential of the currentand future IT infrastructure Develop robust and flexibleintegrations, leveraging the speed ofdevelopment and re-use capabilities of theBOPCase Study 3: Connect ERP To Business Critical Applications20 Copyright 2013 Fujitsu America, Inc.
    21. 21. Q&AFor more information visit us athttp://www.fujitsu.com/interstageor email atinterstage@us.fujitsu.comCopyright 2013 Fujitsu America, Inc.21

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