Seven Domains of Predictability

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Complete descriptions of the seven domains of process technology where different approaches so supporting process are laid out according to how they predictable the underlying business problem is.

Complete descriptions of the seven domains of process technology where different approaches so supporting process are laid out according to how they predictable the underlying business problem is.

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  • 1. © Copyright 2011 FujitsuKeith D SwensonApril 2013Seven Domains ofPredictability / Unpredictability
  • 2. © Copyright 2011 FujitsuApplicationDevEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  • 3. © Copyright 2011 FujitsuApplicationDevEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataDevelopment InvestmentHigh LowEnd User EffortLow HighCost to ModifyHigh LowControl of ProcessHigh Low
  • 4. © Copyright 2011 FujitsuApplicationDevProcessTechnologyEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  • 5. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  • 6. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneApplicationDev Variable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataTraditional Programming modelJavaC++C#Design, develop, test, releaseVery robustVery Scalable and PerformantCostly to develop
  • 7. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephonePDSIntegrationVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataDesign using a process modelEasier to explain to business peopleEasier to change and modifyStill mainly about server to serverintegration, data flowsBPEL, Straight-Thru-Processing
  • 8. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneHumanPMVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataDesign using a process modelModel automatically takes care ofthings that people do:• reminders• reassignment• delegation• escalations• roles• deadlinesEasier toexplain tobusinesspeopleEasier tochange andmodify
  • 9. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephonePCMVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataProduction Case MgmtDesign using a casemodel, but forknowledge workerProcesses are more likemenu choicesData is centerHigh volumeKnowledge Workerfor hireDesign remainsseparate from users
  • 10. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneACMVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataNot designed using a model,but simply styled by theknowledge worker.Guidelines NOT guardrailsDesigned data objectsChecklistsMore documentsMore msgs andnotesLess DB usePlanning is part ofthe work
  • 11. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneSBSVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataLess customizable,More basic capabilitiesSpecial purpose cloud basedcollaborative applications• eVite, event bright• Discussion forums• Wiki• Basic CMS
  • 12. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredDataTraditional communicationsonly,No structureAll message and attachments
  • 13. © Copyright 2011 FujitsuApplicationDevPDSIntegrationHumanPMPCMACMSBSEmail,Texting,Twitter,TelephoneVariable, UniquePredictable, RepeatableNotesDocuments& UnstructuredDataDatabases &StructuredData
  • 14. © Copyright 2011 FujitsuKeith D SwensonAdaptive Case Managementhttp://social-biz.org/