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eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
eConn IP Messenger The Complete UC Solution
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eConn IP Messenger The Complete UC Solution

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eConn IP Messenger enables you to access, manage and respond to any kind of message (voice, fax or e-mail), using any device (phone, PC, web or PDA), from anywhere, at anytime. Regardless of whether …

eConn IP Messenger enables you to access, manage and respond to any kind of message (voice, fax or e-mail), using any device (phone, PC, web or PDA), from anywhere, at anytime. Regardless of whether it’s a knowledge worker, an executive, a mobile worker or a telecommuter, employees can become more productive, responsive and flexible with eConn IP Messenger services – like location based routing, find me/follow me automation, call filtering and contact specifc messaging.

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Transcript

  • 1. The Most Complete UC Solution
  • 2. eConn IP Messenger CHANGING The way Business COMMUNICATES!
  • 3. Simplifying business communication complexity Proliferation of multiple devices Mobile workforce On the road 1X month Multiple ways to reach employees and staff Unable to reach workers first try! Results in poor customer service and missed opportunities Effects both top and bottom line Distributed workforce Home office/branch
  • 4. Simplifying business filtering Live and offline communications workforce Co-workers Customers Suppliers Office Mobile Messages- voice, fax, text, SMS, email Live calls-office, mobile, IP Live calls & messages on any device to any location
  • 5. Unified Communications Mobility , Presence & Messaging MOBILITY Improving “REAL-TIME” Communications
    • eConn IP Messenger Powers
    • INTELLIGENT Office Mobility:
    • Works with any wireless device in the market
    • Integrates seamlessly with existing Phone system & e-mail
    • Provides wireless offline access to Personal Contacts for phone calls
    • Users can define availability and location from anywhere on any device
    • Intelligent filtering of what should be
    • Live vs. offline communications
  • 6. Unified Communications Mobility , Presence & Messaging MOBILITY Customer calls one number and say your name Co-workers dial or say name Personal filters: Who is it? What is the importance? What is it concerning? Make me available… to these devices Make me available to my mobile Make me unavailable…send to my assistant Make me unavailable.. to voice mail Desk phone Remote Office IP phone Home Office Mobile Voice mail
  • 7. Unified Communications Mobility , Presence & Messaging MOBILITY Improving “REAL-TIME” Communications Where is user? Away on Business At which Number? Cell DID
    • Provides Mobilization of:
    • Enterprise messaging, voice, fax and email
    • Enterprise PBX & phone systems
    • Remote workforce
    • Enterprise group software
  • 8. Unified Communications Mobility , Presence & Messaging PRESENCE Integrating presence protocol for true integration SIP CSTA TAPI
  • 9. Unified Communications Mobility , Presence & Messaging PRESENCE Simplifying the communications process!
    • Easy access to find critical resources across the enterprise
    • Improves overall organizational responsiveness
    • Using a single, secure gateway to find users availability and current location
    • An easy communication network integration reduces the cost of overall communications
    • Leverages public SMS network for global reach of users
    • Speech access provides offline information on users location
  • 10. PRESENCE Simplifying the communications process!
    • Providing instant availability and connectivity anytime, anywhere and to anyone!
    • Integration with Microsoft Outlook for easy adoption and increase usage
    • Immediate notification of staff availability
    • IM provides real-time ability to communicate with users Allows internal and external users to send messages via IP to another user in or out of the office
    Unified Communications Mobility , Presence & Messaging
  • 11. Unified Communications Mobility , Presence & Messaging PRESENCE Simplifying the communications process!
    • Going beyond basic Presence solutions!
    • Integrated CTI client for complete call control from any applications
      • Microsoft Outlook/GoldMine/Act/ Maximizer
      • IVR API for CRM integration
    • Converts the windows OS into a phone
    • Dial from anywhere in windows- browser, applications, etc
    • Will link phone to the application- Softphone/ IP phone/ Cell phone/ Desk ext.
  • 12. Unified Communications Mobility , Presence & Messaging MESSAGING Access all your messages any way you want!
    • Access to all messages from your inbox:
    • Voice messages
    • Fax messages
    • Recorded conversation
    • Log all incoming and outgoing calls directly from Exchange
  • 13. Unified Communications Mobility , Presence & Messaging MESSAGING Access all your messages any way you want!
    • Make any call from anywhere in Outlook
    • Manage messages and live calls like e-mail
    • Integrates call information with your Outlook Contacts
    • Manage Outlook directly over the phone with DTMF commands
    • Extend Outlook Access from any Web/ WAP or phone!
  • 14. MESSAGING Access all your messages any way you want! Live Demo! Unified Communications Mobility , Presence & Messaging
  • 15. Unified Communications Mobility , Presence & Messaging Communications…….. Unified
    • “ Real-Time” Communications platform
    • Integrates with any phone system
    • Integrates with any mobile phone
    • Integrates with any e-mail platform
    • Next generation communication solution!
  • 16. Unified Communications Mobility , Presence & Messaging
    • North America
    • Latin America
    • Europe
    Communications…….. Unified Global Market Launch….
  • 17. Unified Communications Mobility , Presence & Messaging
      • English
      • French
      • German
      • Spanish
      • Dutch
      • Italian
    Communications…….. Unified Global Market Launch….
  • 18. Packaging Small Business Edition
    • Windows XP Professional
    • 8 to 16 ports
    • 25 to 150 users
    • Max of 50 UC users
    • Mobility, Presence, Unified messaging standard services
    • PBX integration - SIP
    Enterprise
    • Windows 2003 Server
    • 4 to 288 ports
    • 100 or more users
    • 2 RAID Hard Drives for database redundancy – power redundancy is optional
    • Mobility, Presence, Unified messaging standard services
    • PBX integration - SIP
  • 19. The Most Complete UC Solution www.eoncommunications.com Thank you for your time! 800.955.5321

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