Sources of Information Prelim Revision Textbook pages 65-69

People-based Sources face-to-face conversation meetings telephone conversation DISADVANTAGE: no formal record so possible misunderstandings

face-to-face conversation

meetings

telephone conversation

Paper-based Sources Business records – staff, supplier, customer details Computer Database Contact details, eg address, email, telephone number Business Cards UK and world affairs for the year Almanack Departure and arrival of trains, buses, planes, etc Timetables Verbatim (word for word) report of proceedings in Parliament Hansard Biographies of famous living people Who’s Who Road maps, hotels, distances between towns AA Handbook Geographical maps of countries Atlas Phone numbers classified by trades Yellow Pages Phone numbers of subscribers (personal and business), telephone codes Phone Book Words of similar meanings Thesaurus Meanings of words Dictionary Used to find Source

ICT Sources Internet Teletext CD-Rom Computer files: WP, DB, SS Electronic Diary

Internet

Teletext

CD-Rom

Computer files:

WP, DB, SS

Electronic Diary

The Internet To access it you need: Computer Modem Phone line or broadband connection ISP – organisation providing access to internet Communications software - browser The internet is a worldwide communications network linking vast numbers of computers and computer networks.

To access it you need:

Computer

Modem

Phone line or broadband connection

ISP – organisation providing access to internet

Communications software - browser

The Internet - Terms ISP (Internet Server Provider) Company providing internet access, eg BT Download Copying a document or file from the internet to a PC Search Engine Facility to search the internet for sites relating to keyed in word(s) – Google Hyperlink Highlighted text/image which connects to another web page when selected Favourites Saved list of frequently visited sites Browser Programme to access the internet, eg Explorer URL (Uniform Resource Locator) Web address

ISP (Internet Server Provider)

Company providing internet access, eg BT

Download

Copying a document or file from the internet to a PC

Search Engine

Facility to search the internet for sites relating to keyed in word(s) – Google

Hyperlink

Highlighted text/image which connects to another web page when selected

Favourites

Saved list of frequently visited sites

Browser

Programme to access the internet, eg Explorer

URL (Uniform Resource Locator)

Web address

The Internet Business Use: Advertising E-commerce Competitor info Research Travel arrangements Email Email: Documents can be sent as attachments Confidential info should be encrypted (put into code)

Business Use:

Advertising

E-commerce

Competitor info

Research

Travel arrangements

Email

Email:

Documents can be sent as attachments

Confidential info should be encrypted (put into code)

Websites To create a website: Design the website Rent space with ISP Place pages on ISP host computer Advertise A good website: Is up-to-date Has e-commerce Has FAQ Has hyperlinks Has contact link/info Has easy to remember address

To create a website:

Design the website

Rent space with ISP

Place pages on ISP host computer

Advertise

A good website:

Is up-to-date

Has e-commerce

Has FAQ

Has hyperlinks

Has contact link/info

Has easy to remember address

The Internet Advantages: Up-to-date info Vast amount info Detailed info Instant access Available 24/7 2-way Download Disadvantages: Inaccurate info Out-of-date info Slow connections Pop-ups Computer crash Virus Hacking

Advantages:

Up-to-date info

Vast amount info

Detailed info

Instant access

Available 24/7

2-way

Download

Disadvantages:

Inaccurate info

Out-of-date info

Slow connections

Pop-ups

Computer crash

Virus

Hacking

The Intranet An internal computer network - Computers are connected to a server Server stores software and data Printers shared Files shared User IDs Used for - Up-to-date shared info Newsletters Newsgroups Email Electronic diary Shared software

An internal computer network -

Computers are connected to a server

Server stores software and data

Printers shared

Files shared

User IDs

Used for -

Up-to-date shared info

Newsletters

Newsgroups

Email

Electronic diary

Shared software

The Intranet Advantages Same info available for all staff Info needs updated only once Standard documents accessed by all staff Saves photocopying costs Disadvantages Cost of setting up Staff training costs Network crash stops work

Advantages

Same info available for all staff

Info needs updated only once

Standard documents accessed by all staff

Saves photocopying costs

Disadvantages

Cost of setting up

Staff training costs

Network crash stops work