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Champagne wishes caviar dreams charleston2011


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In the spring of 2010, Hunter Library at Western Carolina University formed a committee – of course – to explore the possibility of expanding its Leisure Reading collection by offering e-reader …

In the spring of 2010, Hunter Library at Western Carolina University formed a committee – of course – to explore the possibility of expanding its Leisure Reading collection by offering e-reader devices for patron use. The committee faced a number of questions: Why should we do this? Which device(s) should we buy? How are we going to manage the technical aspects, particularly the cataloging? What materials should we load onto the devices? How will we manage circulation of the items? How will we measure use of and satisfaction with the devices and the content that are selected? And, critically, how will we do all of this with limited funds? An inter-departmental task force worked to answer these questions, choosing Amazon’s Kindle e-readers and implementing a pilot study to test them out. After a successful trial period, the library has moved the experiment from a project to a product. Assessment has been a key component throughout the process.
In this session, the presenters will answer the questions above, describing the process and lessons learned at Western Carolina University, and will offer suggestions to those hoping to initiate similar projects.

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  • 1. Champagne Wishes,Caviar Dreams:Incorporating eReaders intoLeisure Reading While on aBeer Budget Anna Craft, University of North Carolina- Greensboro Elisabeth Leonard, SAGE Publications Katy Ginanni, Western Carolina University Images: and
  • 2. • End of year – Despite budget cuts, had a small amount left in operations budget• Dean’s interest in all types of reading• Interest in innovating
  • 3. Problem of scope• How to evaluate e-readers when you aren’t sure what you want to use them for?• Unsure of demand/interest• Unsure of sustainability• Limited budget and time
  • 4. Original cast of characters• Head of Circulation• Circulation/media collection• Metadata cataloger (also head of leisure reading committee)• University Library Technician, Cataloging Unit• Head of Reference• Assistant Head of Reference• Web designer• Associate Dean/Acting Head of Access Services
  • 5. What we knew• Leisure reading was popular, but collection not always as current as we’d like• Some titles were always checked out• Some newspapers came a day late• Purpose would be for reading• We needed to spend the money
  • 6. Time to buy• Kindle chosen (easy to use, e-paper, easy for us for purchasing books/already used Amazon)• Focused on the regular Kindles, DX left for future• Selection – Titles should be shared across all the Kindles – Chose high circulating titles from current collection – Recommendations from leisure reading selectors – Prize winners – Oprah selections – Fiction and nonfiction from North Carolina – Mix of current titles across genres
  • 7. Acquisitions• Who? – Library Administration business manager – Acquisitions assistant• How? – 1 book, then 1 book, then 1 book … – P-card • taxes
  • 8. CatalogingWhat? • Kindles • Accessories • E-books Image: Flickr user dotnetguy
  • 9. Kindle MARC record
  • 10. Cataloging• Who? – Department- wide effort• How? – Copy, derived, and original records
  • 11. Lending• Set up new loan rules and item types• Create lending workflow• Document processes – For Access Services staff – For patrons• Address requests and issues Image: Gizmodo
  • 12. Kindle bibliographic record
  • 13. Kindle book brief record
  • 14. Kindle book full record
  • 15. Assessment• Who are the users?• Are users already familiar with these devices?• What problems do they encounter?• What materials do they want? – Specific items Images: CNET – Popular genres• Other feedback?
  • 16. Number of respondents Demographics
  • 17. First time usersIs this the first time that you have used a Kindle?
  • 18. Ease of useDid you find the Kindle easy to use?
  • 19. ProblemsWhat problems did youencounter while using theKindle? • Design not intuitive • Annotations • Archived items • Moving between sections • Backlight Image:
  • 20. Variety of titlesDid you find an acceptable variety of titles?available on the Kindle?
  • 21. Suggested title additionsDo you have any suggestedbooks for the Library tobuy? • Authors (Asimov, Grafton, Heinlein ) • Titles (Harry Potter) • Genres (fantasy, science fiction, children’s books) • Course-related materials • Other Image: Flickr user jackiiieee
  • 22. Genre popularityWhat are your favorite types of materials to read?
  • 23. Other feedbackIs there any other feedback you would like toshare about your experience using a HunterLibrary Kindle? • Positive • Negative • Suggestions • Other Image: photo dictionary
  • 24. Addressing requested changes• New titles• Improved cases• Shorter lending period on Kindle DX Image: Engadget
  • 25. Experiment  Maintenance• Kindle Task Force• Leisure Reading Group• Lingering issues • Cataloging • Circulation • Collection Development Policy
  • 26. Any questions? Image: Bloggers Blog