Economic velocity increases. Knowledge and innovative capacity will guarantee competitive organizations. Building motivated, connected and knowledgeable talented teams is more than ever the cornerstone for sustainable success.

1. Gallup’s 2013 - State of the Global Workplace: Employee
13%
engaged
emotionally invested in and
employees
focused on creating value
Engagement Insights for Business Leaders Worldwide
surveyed 140+ countries from 2011 through 2012.
Not Engaged
63%
Actively
24%
disengaged
87% are not
0"
10"
20"
30"
40"
50"
60"
70"
80"
90"
100"
Belgium" USA" EU725" EU715" EUROZONE" EEA728"
67+"
55767"
45754"
35744"
25734"
15724"
715"
26-49
31%
51%
By 2025
31%of the belgian population retires
18%
Product Life SpanIndustry Clockspeed
Population
Happiness & Wellbeing
0"
5"
10"
15"
20"
25"
30"
35"
40"
45"
50"
2002"
2003"
2004"
2005"
2006"
2007"
2008"
2009"
2010"
2011"
2012"
EU"(28"countries)"
Belgium"
The share of the population aged 30-34 years
who have successfully completed university
Eurostat - November 21, 2013
increase of 10% in 10 years
University degrees
20102005200019951990198519801975197019651960195519501945
Apple iPhone
Internet Adoption
Smartphone Adoption
Broadband Adoption
http://www.pewinternet.org/
Blog use
http://pewinternet.org/Reports/2013/social-networking-sites/Findings/
Social-networking-sites.aspx
http://pewinternet.org/Reports/2013/social-networking-sites/
Findings/Twitter.aspx
http://pewinternet.org/Reports/2013/social-networking-
sites/Findings/Social-networking-sites.aspx
eurostat, 2012: EU27: 72
Period to spread to 80% use
72% of Online American (USA) Adults are Social Networking Site Usershttp://pewinternet.org/Reports/2013/social-networking-sites/Findings/Social-networking-sites.aspx - Nov 2013
http://epp.eurostat.ec.europa.eu/cache/ITY_PUBLIC/4-18122012-AP/EN/4-18122012-AP-EN.PDF - Nov 2013
3to 5yearshead start for USA to EU in the adoption
estimate based on data of pewinternet.org and eurostat
of internet use 62% of Twitter users are Americanhttp://www.sysomos.com/insidetwitter/
52% EU27 Internet User post messages to Social Media
http://www.sysomos.com/insidetwitter/
Twitter use
conditions for
engagement happiness
productivity
creativity
cooperation
12%
more output
piece rate pay for
research participants
happy
optimistic
hopeful
resilient
self-efficace
staff
higher career satisfaction
lower turnover
higher organisational commitment
an experiment of Oswald e.a. referred in the
2013 UN happiness report
http://unsdsn.org/happiness/
http://www.pewinternet.org/
innovation
growth
respect
positive relationship
sense of personal
development
Amazon.com
Zalando GmbH
Bol.com
Yahoo!
Google
Zappos.com
familily life
job security
health
Baby Boomer born 46-64
Gen X born 62-81
Gen Y / Millennials born 75-2000
Launch NIR (18/06/1930)
194019351930
Launch NIR TV (31/10/1953)
IBM PC Home Computer
MS Windows
Global TCP/IP
Milestone Events
Xerox PARC founded GoldCorp Challenge (march 2000)
According to BTm
sustained
Innovation
results in
9%
performance
over its peers
btmcorporation.com
advantage
30%
The world at work: Jobs, pay, and skills for 3.5 billion people, McKinsey & Company / Richard Dobbs, Anu
Madgavkar, Dominic Barton, Eric Labaye, James Manyika, Charles Roxburgh, Susan Lund and Siddarth
Madhav, June 2012, http://www.mckinsey.com/insights/employment_and_growth/the_world_at_work.
providers of non-formal
38.3%
Employers are for
http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Lifelong_learning_statistics
education and training activities
of all new jobs in the next
10 years will
require a college degree
Life Long Learning
8.9%
of the EU27 population aged
25 to 64 participate in
education and training
http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Lifelong_learning_statistics
cost of turnover
was
21% of an
employee’s annual salaryaccording to Center of American Progress
average
Destabilisation of a market as we know it
every
12.4 minutes
a knowledge worker is
interupted
http://online.wsj.com/news/articles/SB10001424127887324123004579057212505053076
9%higher rates of exhaustion
the Homo Interuptus
Employees who experienced
frequent interruptions reported
on average, to resume a task
complex intellectual work in the office
of knowledge workers finds it difficult to perform
37% Theo Compernolle BrainChains
It takes more than
25 minutes
after being interrupted
Disruptive Innovation & Change
Evolve
Build on existing capacity and develop
Blend
Leverage & Combine with external sources
Break
Business Model Generation
Alexander Osterwalder & Yves Pigneur
Knowledge Requirements
& Inventory
Talent Acquisition &
Development plan
Knowledge Sourcing
Strategy
Permanent Sourcing Temporary Sourcing
Product portfolio Go2Market
Partner Embed
Select Opportunities
Talent Inventory &
Development plan
Research & Development
plan
Knowledge management
& development plan
Market watch Trend Analysis Mood Analysis
Competitive
Analysis
Sourcing
Social Networking
leverage
Knowledge Curation
Knowledge
Generation
Opportunity Detection
Patent Count per year
U.S. PATENT AND TRADEMARK OFFICE
Integrate Knowledge
Sourcing Strategy
Permanent Sourcing Temporary SourcingPartner Embed
US spending on corporate training
grew by
last year 201315%
http://www.forbes.com/sites/joshbersin/2014/02/04/the-recovery-arrives-corporate-training-spend-skyrockets/
as much as 18% of all training is now
delivered through mobile devices
DisengageRepositioning Innovation Commoditisation
RadicalRapid ProductActivelyEssential
Focus onFosterOpen to analytical
Customer needs at center
Push standardisation
& reuse
Analyse cost
structure
Eliminate
overhead
Update process
Establish key
tresholds
Evaluate performance
portfolio
Weed portfolio
Scout options &
needs
Engage with a quickly changing market
Evaluate feasibility
Design & produce
Launch
New product catalog
Business Model Generation
Alexander Osterwalder & Yves Pigneur
New company
organisation
efficiencycreativityobservation
Making a difference requires passion
and engaged people. Upping efficiency
will not do it for companies in the
Western world. Wages cannot compete
to China or India, or Africa. Distinction
lies elsewhere. Building on integrated
processes and passionate people is the
differentiatior of choice for Western
economy. Changing corporate culture
to leverage these is an option with
margin that requires courage.
Education & continuous learning
Brands and products once considered
corner stones for consumers undergo
turbulent times. Underdogs and
newcomers take over. New brands have
quickly acquired superior brand value
and are globally recognised.
New products and product launches
occur at quick pace with progressive
velocity. The period in which profits are
to be realised shorten. Companies
capable to release products at regular
interval and are capable to release new
products succeeding a maturing
product portfolio perform better and will
be able to survive at longer term.
Give your Company a KIC
Reasons why you should pay attention to your company knowledge capital, innovative capacity and adaptability
Detect Opportunities
Mix & Match
Architect value added solutions
Market watch Trend Analysis Mood Analysis
Competitive
Analysis
Knowledge Curation
Knowledge
Exchange
Innovation focus
Strategy Integrated Approach
The demand for higher educated
resources is fulfilled. Even more
increased number of graduates and
post-graduates are welcomed, the need
for training during working life will
remain an increasing requirement. In a
fast changing world, learning should be
integrated in the standard working
practice.
When working out a KIC approach
alignment of internal organisation with
customer need is a must. A sustainable
KIC strategy will need to be be build
while aligning strategy vision and
leadership.
0"
50000"
100000"
150000"
200000"
250000"
300000"
350000"
1993"
1994"
1995"
1996"
1997"
1998"
1999"
2000"
2001"
2002"
2003"
2004"
2005"
2006"
2007"
2008"
2009"
2010"
2011"
2012"
2013"
http://www.uspto.gov/web/offices/ac/ido/oeip/taf/cbcby.htm
+
42% of Companies,
The Best Workers Are
In
The Least Engaged
http://www.forbes.com/sites/susanadams/2013/04/02/in-42-of-companies-
the-best-workers-are-the-least-engaged/
Employment rate related to education level
of age group 20-64 years (2012)
0" 20" 40" 60" 80" 100"
EU"(27"countries)"
Belgium"
Germany"
United"Kingdom"
Sweden"
Denmark"
Norway"
France"
Difference"highestGlowest"educaHon"level"
TerHary"educaHon"
NonGterHary"educaHon"
Up"to"Secondary"educaHon"
!
Up!to!Secondary!education
Non1tertiary!education
Tertiary!education
Difference!highest1lowest!education!level
EU!(27!countries) 52,2 69,7 81,9 30
Belgium 47,1 68,5 81,8 35
Germany 57,7 76,7 87,6 30
United!Kingdom 56,5 75,3 83,2 27
Sweden 62,9 80,4 87 24
Denmark 60,2 77 86 26
Norway 64,8 79,4 89,3 25
France 54,7 69,7 81,4 27
eurostat 2013
Employment rates by age group
As a percentage of population in that age group
00" 10" 20" 30" 40" 50" 60" 70" 80" 90" 100"
United"States"
Australia"
EU"27"
Belgium"
Germany"
United"Kingdom"
Sweden"
Denmark"
Norway"
France"
55G64" 25G54" 15G24"
15#24 25#54 55#64
United States 45,5 75,1 60,0
Australia 60,7 79,8 61,1
EU 27 .. .. ..
Belgium 26,0 79,3 38,7
Germany 48,2 82,8 59,9
United Kingdom 50,1 80,1 56,8
Sweden 40,4 86,0 72,5
Denmark 57,5 82,3 59,5
Norway 51,4 84,7 69,6
France 29,9 81,3 41,4
Factbook 2012 - ISSN - © OECD 2012
Research and development expenditure
(% of GDP)
World Development Indicators
0"
0.5"
1"
1.5"
2"
2.5"
3"
3.5"
4"
4.5"
2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011"
United"States"
Australia"
Euro"area"
European"Union"
Belgium"
Germany"
United"Kingdom"
Sweden"
Denmark"
Norway"
France"
16-25
50-65
Societal issues can lead to challenges
and opportunities. Either companies
loose staff due to (early) retirement or are
challenged to facilitate entry for new
comers. Mobilising the talents of lower
educated people is an even bigger
challenge, whilst knowledge and
experience requirements evolve with
progressve speed.
Knowledge
Innovation
Change boost
By giving your company a