Value of DoIT GIS A customer perspective June 25, 2009
GIS in Utility Services <ul><li>270 employees </li></ul><ul><li>GIS seen as a key enabling technology </li></ul><ul><li>40...
Services <ul><li>Software  </li></ul><ul><li>Data </li></ul><ul><li>Application </li></ul><ul><li>Other </li></ul>
Software Services <ul><li>ArcGIS Server </li></ul><ul><li>ArcGIS Desktop </li></ul><ul><ul><li>Procure & manage licenses <...
Data Services <ul><li>Create & maintain layers (Citylimits, council wards, etc.) </li></ul><ul><li>KIVA/parcel management ...
Application Services <ul><li>CityView </li></ul><ul><li>New ArcGIS Server (web) based applications </li></ul><ul><li>Educa...
Other Services <ul><li>Coordinating w/ regional entities on GIS topics </li></ul><ul><li>Set GIS standards for City to fol...
Intangibles <ul><li>Customer Service </li></ul>
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Value of DoIT GIS

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Value of DoIT GIS

  1. 1. Value of DoIT GIS A customer perspective June 25, 2009
  2. 2. GIS in Utility Services <ul><li>270 employees </li></ul><ul><li>GIS seen as a key enabling technology </li></ul><ul><li>40 ArcGIS Desktop users in DUS </li></ul><ul><li>4 FT + 1 PT GIS staff </li></ul><ul><li>80+ data layers (asset types) </li></ul><ul><li>530,000+ assets tracked in GIS </li></ul><ul><li>Major Projects </li></ul><ul><ul><li>Geodatabase Migration </li></ul></ul><ul><ul><li>GPS Asset Inventory </li></ul></ul>
  3. 3. Services <ul><li>Software </li></ul><ul><li>Data </li></ul><ul><li>Application </li></ul><ul><li>Other </li></ul>
  4. 4. Software Services <ul><li>ArcGIS Server </li></ul><ul><li>ArcGIS Desktop </li></ul><ul><ul><li>Procure & manage licenses </li></ul></ul><ul><ul><li>Install desktop software, patches, updates </li></ul></ul><ul><ul><li>Provide software tech support </li></ul></ul>
  5. 5. Data Services <ul><li>Create & maintain layers (Citylimits, council wards, etc.) </li></ul><ul><li>KIVA/parcel management </li></ul><ul><li>Update base data layers </li></ul><ul><li>Citywide Geodatabase Conversion </li></ul>
  6. 6. Application Services <ul><li>CityView </li></ul><ul><li>New ArcGIS Server (web) based applications </li></ul><ul><li>Education, training and documentation </li></ul>
  7. 7. Other Services <ul><li>Coordinating w/ regional entities on GIS topics </li></ul><ul><li>Set GIS standards for City to follow </li></ul>
  8. 8. Intangibles <ul><li>Customer Service </li></ul>

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