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Modeling The Customer Supplier Interface



suppliers and SCOR model

suppliers and SCOR model



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    Modeling The Customer Supplier Interface Modeling The Customer Supplier Interface Presentation Transcript

    • Modeling the customer-supplier interface over the world-wide web to facilitate early supplier involvement in the new product development
      (G Q Huang & K L Mak)
    • Contents
      • Overview
      • Models of Customers-Suppliers interface
      • BOM interface model
      • The Bid model
      • Implementation on World-wide Web
    • Overview
      • Early supplier involvement (ESI), is not widely practiced in NPD
      • There is lack of appropriate customer-supplier interface
      • The article proposed interface that is consistent with both customers’ requirements and suppliers’ capacity
      • Proposal is demonstrated through proof of web-based system on the internet
    • Customer-Supplier interface
      • This interface includes two models
      • Product oriented model of a Partial Supply chain
      • Common interface model based on design specification
      these two models help customers & suppliers to define their requirements and capabilities respectively
    • Product oriented model of a Partial Supply chain
      • It is based on the concept of supply web proposed model
      • The end product is at the top level such as a car
      • At second level, are subsystems used to build end product
      • Different tiers of Suppliers are linked with these levels directly or indirectly
    • Why it is called Partial Supply Chain Model?
      • The entire product’s BOM interface model is extremely large including dozens of levels
      • Up and down stream enterprises are not explicitly represented in this model
      • Only a portion of the entire supply web is taken out as customer supplier interface model
    • The bid model of design specifications
      • The common interface:
      both the customers and suppliers can talk each others on their agreement to be signed.
      • Bid inquiries:
      Customers' viewpoint-inquiries about their requirements specifications
      Suppliers’ viewpoint-inquiries about their capabilities
    • Implementation of common interface
      • Implemented on World-Wide Web.
      • The customers invite bid and the suppliers submit bid on internet.
      • Contract negotiation leads design specifications by collaboration of both customers and suppliers.
      • Evaluation and selection of potential suppliers.
      • All this is done on the partnership Explorer of WeBid.
    • Conclusion
      The central idea of the article is that , if suppliers should be involved in the process of New Product Development at very initial stage there can be significant benefits for both suppliers & customers and the process of NPD, can be more efficient, effective and very close to expectations of customers.
      Article also tells two models of suppliers & customers interface
    • Questions
      • The cost of WeBid for the companies?
      • How does this technology affect the competition?
      • What should be the special effort to make sure WeBid implementation ?
    • Thanks